Slotozen Casino Review
With the introduction of the Slotozen Casino, the Dama N.V. group have further strengthened their domination on the online casino market. The Slotozen Casino first opened its gates for players in 2021. As we have already mentioned, it is owned by Dama N.V. and operates under the Curacao eGaming License.
In this online casino review we want to take a closer look at the Slotozen Casino. We will examine it thoroughly and give an overview over everything it has to offer. Let’s begin.
Slotozen Casino: How trustworthy is it?
The biggest concern for players has always been and will always be the question of safety. And the main question here is: Will i get my money? Several factors play into answering this question. One of these factors can be the reputation of an online casino. The Slotozen Casino has been on the market since 2021, which is actually already enough to say that it has built up a positive reputation. But the Dama N.V. casino group has also built up quite a reputation. Dama N.V. is known for being one of the most trustworthy online casino groups on the market. So this fact alone is a factor for us in terms of trustworthiness.
Reputation alone is not enough for us though. We have tested the Slotozen Casino, and after a number of extensive tests we can safely say that the Slotozen Casino is indeed a safe environment. We did never run into any problems that were not caused by ourselves, and withdrawals have been processed without any remarks. So in this regard we can’t say anything negative about the Slotozen Casino. As long as you play by the rules, you will receive your money.
Slotozen Casino: Registration
To play at the Slotozen Casino, you will need to create a user account. Otherwise you won’t be able to deposit and play. But don’t worry, this process is simple. First, click on the green Sign Up button in the upper right corner of the website. Now a window will open, where you need to fill in your preferred log-in credentials as well as your preferred currency and your country of residence. Don’t forget to check the second box beneath, otherwise you won’t be able to complete the registration. Hit the Sign Up button to complete this step.
And that’s actually it, technically you’re done here. But only technically, as you will need to do another thing. As you might have already noticed, you have not put in any personal data yet. You will need to do that sooner or later. To do so, click on the little manikin in the upper right corner. You will be taken straight to your profile, where you will be able to put in all of your personal details. Make sure you’re putting in the right information, otherwise you will have problems later on when it comes to verification. And this is nothing you want to have problems with, because you will not receive any money if you don’t pass the verification process.
Slotozen Casino: Customer Support and Service
In the unpleasant case that you have ran into a problem while enjoying your favorite games or we left any questions unanswered in our online casino review, the customer support team of the Slotozen Casino is gladly helping you out. You will have 2 different ways of getting in contact with the support.
First, we have the Live Chat. This option will obviously be the fastest. The Live Chat is available around the clock for everyone and is easily accessible. To get there, click the orange speech bubble in the lower right corner of the website. Next, a window will pop up, asking for your name and email address. If you now start a chat, an agent will be right with you. Note from our site: Live chat usually uses English language, so be prepared to talk english or let the support translate their answers.
Your second option is the email support. To access it, scroll down to the quick links and click the „Support“ link. There you will find a form that you can fill out. Just fill in your email address and describe your issue as detailed as you possibly can. On some occasions email support can be more helpful than Live Chat, depending on how serious the issue is, so it’s up to you to decide which of these methods you want to use. Email support will most likely take longer to answer, obviously, but can be more effective in finding a solution for your problem. It can also be helpful if you’re not that good in english or have problems describing your issue in english. The only real problem we have with this method, is that you cannot attach any screenshots, which can be necessary in some cases. Nor does the support page have an email address on it.
Slotozen Casino: Feature Overview
Now we will take a look at all of the different features of the Slotozen Casino. How many are there? Are they worth it? Are they appealing? Let’s find out.
Although the Slotozen Casino hasn’t been on the market for ages, they have actually undergone some major changes in their design. In the end they have settled with a classic dark grey design with some some touches of different colours, like some green buttons, but also rainbow colours for their promotions. Overall we would have wished for a bit more colours though, as the plain dark grey can get really mood-dampening over time.
To navigate through the Slotozen Casino, you will mostly use the sidebar on the left. From there you will be able to access most of the stuff you could be looking for. You can navigate to the active promotions, tournaments, check your VIP status and you will even be able to directly head to your profile. You will also be able to quickly expand the Games tab to directly filter for games you might want to play. All in all these are very comfortable settings.
The Slotozen Casino will host its own loyalty program. Well, it’s not really a program. It’s more like a ticket you can purchase. Because the Slotozen Casino offers the “Immediate VIP” pass, where you will need to deposit €300 or more in a single deposit. Once you have done that, you will only need to wait for the VIP manager to contact you. Unfortunately there isn’t much info we can give you about the Immediate VIP ticket. All we know is that you can receive unique bonuses, physical gifts and No Wagering offers. We don’t know how long this ticket lasts, but we would assume that it is not life-time. Probably more like around a month.
The Slotozen Casino is running weekly and monthly tournaments. They have partnered with several online software providers, to bring you tournaments with huge prize pools. These prize pools will range from cash prizes to free spins. Every tournament comes with its own set of rules and conditions. So keep an eye on them if you want to have a different experience from time to time.
You might wonder why we would mention Promos in the Feature Overview section. It’s not really about the promos themselves, but more about how they are presented. At the bottom of the sidebar, you will always see some active promos. These promos cycle every now and then. For example, on one week you will have the Lootbox promo, on the next you could have a seasonal promo like the Oktoberfest promo. This is something we really love to see. We won’t go in too much details about these promos, as they will most likely change from time to time, but you should definitely check that out.
Slotozen Casino: Deposit, Withdrawal, Verification
To make a deposit, click on the green „Deposit“ button in the upper right corner of the website. Now a window will pop up, where you will be able to choose your desired payment method. To deposit at the Slotozen Casino, you can choose between AstroPay, Bank Transfer, CashToCode, flexepin, giropay iDebit, Interac, Jeton, Maestro, Mastercard, Mifinity, MuchBetter, Neosurf, Neteller, Skrill, Sticpay, Visa or Volt. The Slotozen Casino will not only offer Fiat currency though. You can also make use of some of the most famous crypto currencies. Available are: Bitcoin, Litecoin, Ethereum and Tether.
Next we will take a look at the verification process. This process is unavoidable and is something that every single player has to go through. However, no need to worry, it is absolutely uncomplicated. Head to your profile once again, then click on the Verification tab above your personal details. In this tab you will be able to see which type of documents you need to provide in order to verify your identity, and you will even see what they need to contain. This process is usually done within a few hours, if you’re lucky it will even be done in mere minutes.
After the verification process is done you will be able to withdraw your money. In order to request a withdrawal, hover over the manikin in the upper right corner and select Transactions. Next, click on the „Withdrawal“ tab. Here you can choose your withdrawal method and fill in all the required details. You will always need to withdraw with the same method you have used to deposit, keep that in mind. Choosing any other withdrawal method will lead to your withdrawal being refused. Withdrawals are usually processed within 24 hours, although most of the time it will be much faster. It really comes down to some various factors, like the withdrawal amount or bonus play.
Just like many online casinos, the Slotozen Casino will have withdrawal limits. These are as follows: 4,000€ per day; 10,000€ per week; 30,000€ per month. While limits of course suck, these limits are actually quite alright.
Slotozen Casino: Slot Games and Live Casino
The Slotozen Casino offers plays quite a large amount of games. These games come from various known online software providers, including Pragmatic Play, Push Gaming, Play’n Go, Netent, Games Global, Big Time Gaming and many more. The Slotozen Casino offers more than 70 online slot providers, but not only well-known ones. Also smaller online software providers, that hope to be the next big thing can be found at the Slotozen Casino.
The Slotozen Casino hold more than just slot games, though. The online casino also offers a nice selection of Live Casino games. This includes a lot of different table games like Roulette, Blackjack, Baccarat, to name just a few. And besides the classic table games, the Slotozen Casino also has the famous Live game shows. If you’re not yet familiar with them, these live game shows are a guarantee for exciting and thrilling betting rounds. Amongst them are games in the form of Crazy Time, Monopoly Live, Funky Time, Deal or No Deal, Boom City and much more. Live Casino will be provided via a number of different providers, like Pragmatic Play Live, Evolution or Absolute Live Gaming. In total there are over 10 different Live Casino provideres that you can choose from.
Slotozen Casino: Bonus Offers and Promotions
In this section we will take a thorough look at the bonus offers of the Slotozen Casino. Let’s examine how good they actually are.
The Slotozen Casino is running a welcome promotion. This promo can be used by every newly registered player who has not yet made a deposit. If you decide to use the welcome package of the Slotozen Casino, you will be able to get 5 deposit bonuses on your first 5 deposits.
Already your first deposit will be doubled by a 100% Casino Bonus up to €300 with 100 free spins on top. On your second deposit you will receive a 50% Casino Bonus up to €500 with another 50 free spins. Yet another boost comes with the third deposit, granting you a 70% Casino Bonus up to €1,000 plus 70 free spins. Two more to go, your fourth deposit will be doubled again with a 100% Casino Bonuzs up to €350 and again 30 free spins on top. And to conclude the already awesome welcome package, you will get another 120% Casino Bonus up to €350 on your fifth deposit. All in all a very decent welcome package that some of you probably want to use.
High Roller Bonus
The Slotozen Casino also offers a High Roller Bonus. However, you can claim this bonus whenever you want, as it is not part of the welcome package. If you decide to use it, you will get a 77% Casino Bonus up to €2,000. Keep in mind, that you will need to deposit at least €300 to claim this bonus.
The weekly cashback promotion is available for every player at the Slotozen Casino. You will get 3% Cashback on mondays. However, this Cashback is only calculated from Fridays and the weekend. Additionally, it comes with certain conditions. First, you must have a net loss of at least €50. Second, the maximum Cashback is €1,000. And third, the cashback must be wagered 5 times the total value.
Endless Thursday Free Spins
On every Thursday you can get unlimited free spins. This is the only regular promo that will require you to use bonuscodes. Here are the available codes and their condition:
|Free Spins||Min. deposit||Bonuscode|
|25 Free Spins||25 €||FS25|
|50 Free Spins||50 €||FS50|
|100 Free Spins||100 €||FS100|
This promo can be used as often as you want on Thursdays. Just deposit and put in the respective bonuscode.
On Saturdays or Sundays you can get a little surprise. Receive a 50% Casino Bonus up to €200 as long as you make a qualifying deposit on the weekends.
The Slotozen Casino helps you celebrate your birthday in style. And for this occassion they even have a surprise for you. you can get a 100% Casino Bonus up to €150 with 20 free spins exclusively for your birthday. Well, not entirely exclusive, you can still claim this offer up to 3 days after your birthday. But for some reason, this bonus comes with slightly higher wagering requirements.
Talking about wagering requirements: All issued deposit bonuses, if not stated otherwise, will be subject to a wagering requirement of 40 times the bonus amount. The maximum bet while wagering is limited to €5. ALL cash bonuses have a max cashout restriction of 10 times the bonus amount. This rule cannot be avoided until you have made a withdrawal, in the case you have successfully wagered a bonus. To wager a bonus, you will have a time limit of 14 days.
We advise you to check the bonus terms yourself again. These can often change and keeping them up to date at any time is an impossible task. So reassure yourself and check the bonus terms.
Slotozen Casino: Conclusion
After thorough investigation we deem the Slotozen Casino worthy of being called a very pleasant online casino. The casino operated by Dama N.V. pretty much offers everything a player would want: easy navigations, fun and exciting promos, a very good welcome package and lots of games to enjoy.
There are a few things we dislike though. For once there are the withdrawal limits. While withdrawal limits are always a negative point, in the case of the Slotozen Casino they are actually not that bad. You will have a monthly limit of €30,000, which is actually alright. We can live with that kind of restriction.
The other thing we really dislike are the max cashout restrictions. While the welcome package of the Slotozen Casino is actually really good to get to know the online casino better, you will not be able to withdraw more than 10 times the bonus amount, which kind of ruins the whole package for us. So if you plan to play higher bets, you might end up having your winnings voided because you’ve won too much. Not great.
Then there’s the Immediate VIP system. Such a system is something you rarely ever see. This has not to be something bad necessarily, but it is bad that there is really such limited information you can get on this system.
But if you put those things aside, which many can probably, the Slotozen Casino is a great environment for players, especially with the cycling promos they offer. We definitely enjoyed our time here and we hope you will so too.