BetBeast Casino Review

BetBeast Casino: How trustworthy is it?

As we have already mentioned in the introduction, the BetBeast Casino is owned and operated by Dama N.V., which for some of you is probably already a name. For those of you who have never heard of them: The Dama N.V. group is the probably biggest online casino group you will find on the online casino market. The earliest entries of this group date back to the year 2014. After a decade of owning and operating lots and lots of online casino groups, they have built up quite the positive reputation. Of course you will always find deviants, no matter how good a reputation is. But for us the fact alone that the BetBeast Casino is operated by Dama N.V. is already a decisive trust factor.

But we wouldn’t be Casinotest24 if we wouldn’t live up to our name. We of course went and tested the online casino for you in many different aspects. And our tests showed that the BetBeast Casino is indeed a trustworthy online casino. We have taken a look at the withdrawals and verifications at the online casino, and since this is the most important part and went without any complications, we can rest assure when we say that we consider the BetBeast Casino a safe environment for players. As long as they do not violate any of the terms of service, of course.

BetBeast Casino: Registration

It should not come as a surprise that, if you want to play at the BetBeast Casino, you will need to create a user account. Without one you won’t be able to deposit and play. The process of creating a user account however is very simple and will only take some minutes of your time. First of all, hit the yellow/green-ish Join Now button in the upper right corner. On the right side of your screen a side bar will show up, in which you will have to put in your desired log-in credentials as well as your country of residence. Don’t forget to check the first box beneath to continue with the process. Once that’s done, click on Choose Your Currency in the lower left.

As you can probably already tell, on this page you will choose your currency, obviously. The next two steps will require you to put in personal information. Make sure that you enter everything right and truthfully, as you will run into problems later on if you don’t. Continue by clicking on Personal Information. Here you will need to put in your first and last name as well as your date of birth. After that, go to the last step by clicking on Address Information. In this final step you will need to put in your address and your city, as well as your mobile number. If you have put in everything correctly, hit the Sign Up button and your account is created. Now you can enjoy your favourite games at the BetBeast Casino.

We’ve already mentioned this, but you really need to be correctly when putting in your personal information, as you will need these in the verification process, which we will cover in a later section. If you should have made a mistake, contact the customer support, which will help you with that issue.

BetBeast Casino: Customer Support and Service

The customer support of the BetBeast Casino will not only help you in regards of personal information, they can help you with basically anything. So if you encountered a problem while playing at the online casino or you have questions unanswered you will always be able to contact the customer support. To do so you will have 2 different options.

Live Chat

The first, fastest and probably easiest will be the Live Chat. This option is always available to everyone. Opening it is very easy, just click the blue Live Chat button in the lower left corner at the bottom of the side bar. Once you have clicked on it, a window will pop up on the right side of the screen, asking for you name and email address. You can also open up the live chat before you register at the BetBeast Casino, if you should have any questions before signing up.

If you now start a chat, you will first be connected to a chat bot, which will guide you through a series of menus. You can also entirely skip the bot by just typing in your message. The bot will then redirect you to the next available agent. We highly advise you to use the English language, as most of the agents will be english-speaking. If your English knowledge is not that great, ask the agent if they could translate their answers.

E-Mail Support

The second option you have is the email support. Contacting them is not that easy though, as there is no direct email address to be found on the website. In order to get to that email address you will either need to google it or you will have to ask the live chat. Of course we have requested the email address for you: you can write at support@betbeast.com to receive additional support.

The email support will of course take longer to answer, but they can often work more effectively on a problem. If you decide to write the email support, be sure to describe your problem as precisely as you can, and remember to attach screenshots to aid the email support. You can expect an answer within 24 hours.

FAQ Section

The BetBeast Casino will also feature a FAQ section, in which you will be able to look for answers to frequently asked questions. To access it, scroll to the bottom of the website and click on the Help and FAQ link. There you will be able to click on the FAQ tab, which will contain numerous interesting questions with answers. Take a look, maybe your question is already listed there.

BetBeast Casino: Feature Overview

It is much easier to unleash your inner beast with features that grab the beast by its horns, right? Let’s see if the BetBeast Casino can bring some interesting and unique features for players.

Design

The design of the BetBeast Casino is far away from original. To be honest, it is rather blant. All you will find is a dark blue background with white text and some little shades of light blue. The best thing about that design are probably the neat graphics they implemented on the front page. But other than that, the design is really not up to today’s standards. This will of course not have a heavy impact on our conclusion, but we are a bit disappointed, opportunities were not used.

Navigation

While the design of the BetBeast Casino might not have been the best choice they could have made, they did a pretty good job with the navigation through the online casino. For everything related to the casino itself, so games, promotions etc. you will be able to use the side bar on the left-hand side of the screen. This side bar contains everything you might be looking for in casino terms. You will be able to jump directly to certain game categories, as well as check ongoing promotions and more.

For everything related to your account you can click the little mannikin in the upper right corner. This will open the right-hand sidebar, which will contain everything userful about your account. Here you will be able to check your VIP level as well as get more info on your balance, your active bonuses, check your account details and more. This is really great and we would wish to see more of such a navigation system from future Dama N.V. casinos. Compact, simple, everything where it should be, amazing.

VIP Program and Loyalty Club

Now it will get a bit confusing. While it is nothing new that online casinos feature VIP systems or loyalty programs, it is rather peculiar that an online casino will feature both. And the way it is written on the website you would think that the BetBeast Casino features both. But in fact we cannot find any details about the Loyalty Club whatsoever. The only real information we can gather is about the VIP program. And the closer you look, the more you would think that both the VIP and the loyalty program are just the same.

Anyways, the BetBeast Casino will feature its own VIP system. This system will include 5 different levels: Bronze, Silver, Gold, Platinum and Diamond. Each level will come with its own benefits. In order to rank up in levels, you will just need to play games with real money. While doing so you will collect coins. The higher you bet, the more points you will earn. Unfortunately we cannot tell you details because there aren’t any, but we assume that it will be similiar to other VIP systems hosted by Dama N.V. casinos. So for a certain amount of bets you will get points.

Ranking up in VIP levels will grant you several benefits. Some of these benefits are a weekly reload bonus and cashback bonus, personalised offers, a birthday gift, increased withdrawal limits and some more. So go ahead and check out the VIP system yourself. Although we would be very careful with it, as we are lacking critical information about it.

Tournaments

The BetBeast Casino is hosting various tournaments every day, week and month. All of these tournaments come with their own set of rules, so if you want to participate in one be sure to check the conditions to enter. Most of the tournaments will have cash or free spins rewards, but some of them will also grant you a holiday trip. So be sure to check them out regularly.

BetBeast Casino: Deposit, Withdrawal, Verification

If you want to play at the BetBeast Casino, sooner or later you will have to make a deposit. Luckily this process is rather easy and will not take a lot of your time. To make a deposit at the BetBeast Casino, simply click on the light blue Plus icon right next to your balance in the upper right corner. The online casino will provide some of the most known and used payment methods. These methods will include Visa, Mastercard, Maestro, Mifinity, Giropay, CashToCode, Jeton and Skinsback.

So you can see, the BetBeast Casino does not have too many payment methods available. But there are some more, as the online casino will also accept crypto currencies. The following crypto currencies are available to you: Bitcoin, Bitcoin Cash, Dogecoin, Ethereum, Litecoin and Tether. Choose your deposit method carefully, as this will be important for withdrawals.

Verification

Before we talk about withdrawals, we will first go over the verification process, as this is necessary to receive withdrawals. You will not be able to skip this part. If you don’t know which documents you need to provide to verify your person, you can view that in your profile. Click on the little mannikin in the upper right corner. In the following side bar, head to Account Details and then Verification. There you will see the categories of documents you will need to provide. That’s why it is very important to always declare your details correctly. This process is usually done within a few hours and is not complicated at all.

Withdrawals

As with most online casinos, you can only withdraw with the method you deposited with. That’s why we urge you to think about your deposit method. Let’s take a look on how to request a withdrawal. Click on the little mannikin in the upper right corner once again. Now select My Wallet and hit the Withdraw button. Here you will be able to choose your payment method. After filling in every mandatory detail, hit the Withdraw button again and wait for your withdrawal request to be accepted. This should not take longer than 24 hours, but depends on various factors like the amount you want to withdraw or if you have played with a bonus offer.

Unfortunately, the BetBeast Casino will have withdrawal limits for every player. The withdrawal limits are: €2,500 per week and €10,000 per month. We don’t think we need to say it, but these limits are pretty bad and will heavily impact our rating and conclusion.

BetBeast Casino: Slot Games, Live Casino, Sports Betting

We will be completely honest with you, you will not find the biggest selection of online slot games at the BetBeast Casino. But the ones they do have ooze with quality. At the BetBeast Casino you will find various different providers, most of them with top-notch quality. These providers will include Big Time Gaming, NetEnt, Pragmatic Play, Playtech, Thunderkick and some more of the same quality. In sum you will find round about 45 online software providers, most of them providing you with quality games.

Not only does the BetBeast Casino offer online slot games, you will also be able to play live casino games. These games will be provided by a few different live casino providers, including Pragmatic Play Live, Evolution Gaming and Playtech. With these providers you will be able to play your favourite table games. But not only can you play table games, you can also enjoy the critically acclaimed live game shows, which are always good for killing some time. We highly recommend you to play some of these. To give you some example of live game shows, you can try out Deal or No Deal, Monopoly Live, Gonzo’s Treasure Hunt, Boom City and many more.

And to top it all off, the BetBeast Casino will allow you to do sports betting. If you are into sports, you will probably want to check this out. You will be able to bet on 35 different sports, including soccer, tennis, basketball but also some more exotic sports like esports or rink hockey.

BetBeast Casino: Bonus Offers and Promotions

To help you find your inner beast, the BetBeast Casino is running a few interesting promotions, both for new players as well as for persistand and loyal players.

We will first take a look at the welcome package of the BetBeast Casino. This welcome package will be available for all newly registered players that have not yet made a deposit at the online casino. There are 2 different welcome packages available. Before you make a deposit, you will need to decide which one you will want to use, as you cannot claim them both.

Regular Welcome Package

The first welcome package will consist of 4 different deposit bonuses and will be claimable with fiat deposits. To claim these bonuses, just select them on the deposit window. On your first deposit the BetBeast Casino will double your deposit with a 100% Casino Bonus up to €500.

After that you will be able to claim the second deposit bonus, which will be a 50% Casino Bonus up to €1,250.

Following this you will be able to use a 75% Casino Bonus up to €750 on your first deposit.

And last but not least you will get a 25% Casino Bonus up to €2,500. So all in all a pretty mighty welcome package, that will give you plenty of extended playing time. This will come with a downside though, which we will cover later.

Crypto Welcome Package

The second welcome package which you can choose is the crypto welcome package. As the name suggests, this welcome package will only be usable with crypto currencies. This package will include 4 deposit bonuses as well. The first deposit will be doubled by a 100% Casino Bonus up to 0.025 BTC.

The next deposit will then be boosted by another 50% Casino Bonus up to 0.0625 BTC.

On your third deposit you will be able to receive a 75% Casino Bonus up to 0.0375 BTC.

And lastly, on your fourth deposit you can claim a 25% Casino Bonus up to 0.125 BTC. So it’s pretty much the same as the regular welcome package, just with crypto currencies instead and with higher bonus amounts. However, we recommend that you use this welcome package. The reasons for that will be explained later on.

Weekly VIP Reload

Beginning at the first VIP level (Bronze) you will be able to claim a weekly reload bonus. This bonus will always be a 50% Casino Bonus. How high this bonus goes depends on your VIP level. While the initial bonus limit will be €50, it can go all the way up to €1,000. Your weekly reload bonus will be available to you from every Monday on.

Weekly VIP Cashback

Just like the weekly reload bonuses, the weekly cashback bonuses will be available to you after reaching certain VIP levels. If you don’t yet know what cashback is: this is a system where you will get a percentage of your net losses back. So in the case of the BetBeast Casino, you will get a percentage of your net losses of the previous week. Beginning on Gold level, you will get a 5% Cashback, which will go up to 7.5% on Platinum level and 10% on Diamond level. The maximum cashback amount will also increase up to €500. Cashback will be on your wallet every Friday. In order to get your cashback though you mustn’t have any pending withdrawals.

Seasonal Promotions

The BetBeast Casino is also hosting seasonal promotions. These promotions can and will change from time to time, depending on current holidays or events in the world. So its best to keep an eye on the promotion tab to always be informed about the current promotions.

Wagering Requirements

If you plan on playing with a bonus at the BetBeast Casino, you will need to stick to certain rules. All issued bonuses at the BetBeast Casino, if not stated otherwise in bonus terms, will require a wagering of 40 times the bonus amount. During wagering you are not allowed to bet higher than €5/USDT 5. Breaking this rule will result in your winnings getting confiscated.

All bonuses are subject to a max cashout rule of €5,000/0.25 BTC. That’s why we would recommend that you take the crypto welcome package, since you will have a higher cashout limit. Any winnings that exceed this amount after wagering will be voided. To fulfill the wagering requirements you will have a time limit of 7 days. Failing to wager an active bonus within this time limit will result in the bonus being canceled and your winnings being voided.

We highly recommend that you take a look at the bonus terms yourself. These can change from time to time and keeping them up-to-date at all times is a very difficult task.

BetBeast Casino: Conclusion

The BetBeast Casino is a very ordinary casino, to be honest. With a very boring design and not the best choice of online casino games, it might not be the first online casino for players to look at. But does ordinary mean bad? Not at all. An ordinary online casino can be just as good as every other one. You will get pretty quick withdrawals and the user-friendliness is great.

We are a bit disappointed of the VIP system. While the benefits really look great to have, you don’t really get much information on these benefits as well as the VIP ranks themselves. And the BetBeast Casino has made it rather confusing for players with the VIP and Loyalty system, which seem to be exactly the same, but the lack of information might confuse players.

The biggest negative point in our eyes are both the withdrawal limits and the max cashout rules though. Having a maximum win cap when using bonus offers is never great and you will really need to watch which games you will play, as you obviously don’t want to go over that cap by too much. Pair this with horrendous withdrawal limits and you will sooner or later be frustrated if you happen to land a big win.

All in all, the BetBeast Casino is fine. It has lots of things that will satisfy players, like fast withdrawals, great navigation and a competent customer support. There are just a few things we consider bad, but this is something every player has to decide for themselves.