Throughout your journey through the online casino world, you will eventually come across a distinct name. The online casino group Dama N.V. is one of the largest on the current online casino market, operating close to three digits of online casinos. Whether or not you have yet heard of them, getting by them without noticing is quite the challenge.
One of the online casinos operated by Dama N.V. is the FortunePlay Casino, a relatively young online casino that was launched early in 2024. In this online casino review we will take a look at the FortunePlay Casino. We will dig deep and uncover all of the important aspects, such as their deposit and withdrawal processes, their choice of games as well as all of the promotions and features the online casino has to offer. Without further ado, let’s get started.
Frequently running bonus offers and promotions are a great way of acquiring new players and make them interested in your online casino. But not only do they attract players who are not yet familiar with the FortunePlay Casino, they also aim to give players a reason to come back. Let’s see what the FortunePlay Casino has in store.
For all of you players who are interested in trying out the FortunePlay Casino yourself, this one is for you. Because for all newly registered players the FortunePlay Casino offers an extensive welcome package consisting of four different deposit bonuses.
On your first deposit, the FuturePlay Casino will double your deposit with a 100% Casino Bonus up to €1,000 and 100 free spins. No doubt about it, this is already a nice start, but we’re far from done.
Your second deposit will be accompanied by a 50% Casino Bonus up to €1,000 and another 50 free spins if you use the bonuscode: FORTUNE2 on your second deposit.
Next up is the third deposit bonus, which will be a 50% Casino Bonus up to €1,500 with yet another 50 free spins on top. This time, use the bonuscode: FORTUNE3 on your third deposit.
And last but not least, your fourth deposit will be boosted by a 75% Casino Bonus up to €1,500 and 100 free spins to conclude the welcome package with the bonuscode: FORTUNE4. All in all a very decent welcome package that allows for quite a lot of boosted balance and extended playtime.
As part of the Loyalty Kingdom system, you will be able to earn Cashback promotions. These promotions will be divided into daily, weekly and monthly cashback. However, before we delve too deep into this, we want to explain to you what cashback means. Essentially, Cashback is a system in which you receive a percentage of your net losses back within a defined timeframe, be it daily, weekly, monthly, or exceptionally, even hourly. Once this timeframe elapses, you have the opportunity to claim a certain Cashback amount based on your losses in this time period.
In the case of the Loyalty Cashback, the percentage of this cashback will begin at 2% at Level 1 and will go all the way up to 20% at Level 10. Quick reminder though, that it can take a very long time to reach the maximum level, so we don’t recommend to chase it. As soon as your net losses exceed €100, no matter if it’s daily, weekly or monthly, you will be eligible to claim your cashback promotion.
All cashbacks will come with a wagering requirement of 10 times the received amount, as well as a maximum cashout rule of 10 times the received amount.
Tuesday sounds like a good day to enjoy a nice reload bonus, doesn’t it? That’s at least what the people at the FortunePlay Casino thought. That’s why on Tuesdays you can get a 50% Casino Bonus up to €500 with 20 free spins on top. All you have to do is make a deposit and use the bonuscode: TUESDAY in the deposit window.
But not only Tuesdays you can enjoy a reload bonus. Even on Thursdays the FortunePlay Casino is generous and will give out a 30% Casino Bonus up to €500. Just use the bonuscode: THURSDAY when making a deposit on Thursdays to claim your reload bonus.
If you thought that two reload bonuses a week are enough, you probably thought wrong, at least if you ask the FortunePlay Casino. Because on Friday you will be able to claim yet another reload bonus to celebrate the start of the weekend. Every Friday you can receive a 30% Casino Bonus up to €100. In order to do so, use the bonuscode: FRIDAY on any deposit on Fridays.
Last but not least, the FortunePlay Casino is giving out a batch of free spins at the end of the week. If you fancy some free spins, you can deposit €50, €100 or €150 to receive 50, 100 or 150 free spins respectively. To claim these spins, simply use the bonuscode: SUNDAY on your deposit.
Unless specified otherwise, all deposit bonuses at the FortunePlay Casino are subject to a 40x wagering requirement on the bonus amount. The maximum permitted bet size is set at €5 (or equivalent). You will have a time limit of 3 days to fulfill the wagering requirements. Failing to do so will result in your bonus money being forfeited.
It is advisable to review the bonus terms personally to ensure accuracy. Terms and conditions can be updated rapidly, so it is recommended to check them independently before engaging in gameplay.
Players often have a primary concern about the trustworthiness of the online casino where they intend to play, understandably so. Several factors contribute to this consideration. The reputation of the online casino is one of these factors. Although the FortunePlay Casino is relatively new and hasn’t had the time to establish a solid reputation, the Dama N.V. Casino Group, to which it belongs, has a well-established positive reputation. Dama N.V. is renowned for being one of the most reliable casino groups in the industry, a significant aspect in determining trustworthiness.
Another crucial detail is of course the results of our own tests. We have been testing the FortunePlay Casino extensively and found that our withdrawals and verifications proceeded smoothly without any issues. Even larger withdrawals were processed promptly and fairly. Therefore, we are confident that all players will receive their winnings, provided that they have not breached any terms and conditions.
If you want to try out the FortunePlay Casino yourself, there is no way around having to create a user account. This is a mandatory step for everyone who would like to enjoy the FortunePlay Casino. To start the registration procedure, click on the prominent golden Sign Up button in the upper right corner. Upon clicking, another window will open. This window will prompt you to enter your desired log-in credentials, as well as your country of residence, preferred currency and your phone number. Remember to at least check the second box beneath. The first box is only for promotional letters via email or phone. You can check this box too if you are interested in such offers.
After clicking the Sign Up button at the bottom, your account is created. In theory you will now be able to deposit and play at the FortunePlay Casino. However, there is a crucial step missing, as you might have already noticed. Sooner or later you will need to add more personal details, as these are mandatory for the verification process, which we will cover later on. If you want to get this out of the way immediately, click on the little mannikin in the upper right corner. and select My Profile in the drop-down menu. This will lead to your account page, on which you can enter any missing personal details. Be sure to put them in correctly and truthfully, as it will have consequences later on if you don’t. If you have made a mistake while putting in your information, don’t worry. The support team of the FortunePlay Casino will be able to help in this regard.
Once you have put in all of your personal information, click the Save Changes button at the bottom. Now there is nothing stopping you to deposit at the FortunePlay Casino and enjoy your favourite online slot games.
If you encounter an issue while enjoying one of the many games at the FortunePlay Casino, or if we have left any questions unanswered in our comprehensive online casino review, the support team of the FortunePlay Casino is available to assist you. You will have several options available to get help or contact the support team.
The quickest option available to you is the Live Chat feature. The Live Chat operates all around the clock and is easily accessible to all users. Simply click on the blue and white speech bubble located in the lower right corner of the website. Once you’ve clicked on it, a window will appear with a bot message. The bot can assist you with predefined topics that you can select from. If your specific topic is not listed, you can type a message, and an agent will promptly join the chat. Please note that the Live Chat primarily operates in English, so be prepared to communicate in English. If this displays challenging for you, ask the support agent for translation.
The next option you have is the email support of the FortunePlay Casino. To access it, scroll all the way down to the quick links and click on the Support link under the Help & Contact section. You will find a form where you can input your email address and provide a detailed description of your issue. You can also just use your preferred email service and send an email directly to support@fortuneplay.com. Depending on the seriousness of the problem, email support can sometimes be more effective than Live Chat. It may take longer for email support to respond, but it can offer a more thorough solution to your problem. This method can also be beneficial if you struggle with the English language or find it challenging to describe your issue in English.
Luckily, the FortunePlay Casino offers another great tool to assist you with any ongoing questions or issues. At the quick links section of the website you will also find the Help Center, located under the Information links. At the Help Center you will find various helpful articles and texts, such as the bonus terms of the FortunePlay Casino. What can also be helpful is the FAQ section, in which numerous frequently asked questions are written down, all with an answer to them. Although we must say that the FAQ section could be more comprehensive, but it is nice to have anyways.
In order to keep players entertained, and maybe also attract new players in the first place, online casinos need to offer interesting features. The more engaging, fun and unique the features, the more likely players are going to stay with the online casino. Now let’s see how the FortunePlay Casino fares in this regard.
One thing the design of the FortunePlay Casino tells you right away is to channel your inner lion. Well, some sort of, because it becomes prominent immediately that the lion is the “spirit animal” of the FortunePlay Casino and acts as some sort of mascot. Other than that the design of the website itself is pretty basic. Most of the background is covered in a dark grey colour, with some shades of gold on the menus and buttons. At the top you can see colorful pictures, showcasing some of the ongoing promotions. Besides this and the thumbnails of the games, there’s not much to see.
An absolutely pivotal role is the navigation through an online casino. And in this regard the FortunePlay Casino does pretty well. Pretty much everything you need to navigate through the online casino can be found at the top. There you will find essential links such as the game hub, live casino games, promotions and your Loyalty progress. You can also click on the little figurine at the top right corner of the website to find all of the useful links to your personal profile. For additional information you can open up the sidebar by clicking the three lines at the top left. At the bottom of the sidebar you will find lots of helpful links, such as the bonus terms or the general terms and conditions. Overall a very pleasant experience.
Loyalty Kingdom is, as the name suggests, the house-own loyalty system of the FortunePlay Casino. With this system you will be able to receive various rewards in form of free spins, bonus money or an constant cashback promotion. There will be 10 levels in total, each with increasing rewards.
To advance in levels you will need to collect Comp Points, CP in short. And to get CP, all you have to do is deposit and play your favourite games at the FortunePlay Casino. For ever €20 you make in bets you will earn 1 CP. After gaining enough CP, you will rank up and earn the rewards of the next rank. To see your progress, just head to the Loyal Kingdom page.
Another exclusive feature for the FortunePlay Casino is the VIP Club. This is a mysterious club in which you can only join via invitation by the online casino itself. We do not currently have any details about how players are chosen to join this club. All we can say is that the VIP Club holds lots of different benefits that are actually very worthwhile. These benefits include higher and faster withdrawals, higher betting limits, exclusive promotions, special gifts and a personal VIP manager.
In order to play any games at the FortunePlay Casino, you will first need to top up your balance. Luckily, depositing at the FortunePlay Casino is a straightforward process with a variety of options available to you. To initiate a deposit, simply click on the golden Deposit button located in the top right corner of the website. This action will open up the deposit window, prompting you to select your preferred deposit method.
You can choose from options like Visa, Mastercard, Maestro, Bank Transfer, Paysafecard, Skrill, Neteller, Interac, ecoPayz, Neosurf, iDebit, Pay4Fun, MuchBetter, Mifinity, Jeton and Skinsback. Now, these are only the fiat options you will have available. At the FortunePlay Casino you will also be able to use various cryptocurrencies for depositing, including Bitcoin, Bitcoin Cash, Litecoin, Ethereum, Ripple, Dogecoin, USDT, Cardano, Tron and Binance Coin. Remember that depending on your region and location the offered deposit methods can vary.
Before we want to delve into withdrawals, we will first look at another crucial step, namely the verification process. Verification is a mandatory process for all players, but it is straightforward and pretty easy to handle. First up, click the little mannikin in the upper right and select Verification in the drop-down menu. You will already see a yellow exclamation mark at this menu entry, meaning that verification is yet to be done. Clicking on it will send you to the verification page, on which you will see which documents you will need to provide.
Once you have sent in all of the required documents, you will need to wait for the staff to take a look at it. Usually this process is done within 24 hours, in most cases it will only take a few hours though.
Now we want to take a look at one of the most important aspects of an online casino: the withdrawals. In order to initiate a withdrawal at the FortunePlay Casino, click on the mannikin icon in the top right corner once again and select Withdraw. This will lead you to the withdrawal page of the online casino. On this page you can choose your withdrawal method and provide the necessary information. Remember though, in order for your withdrawal to go through you are required to use the same method you have used for depositing.
Once you have declared all mandatory information, hit the Withdraw button at the bottom. Withdrawals can take up to 48 hours to be processed, however, in most cases it will only take a few hours, depending on your chosen withdrawal method.
There is another important factor we have to mention, as it impacts our final rating heavily. The FortunePlay Casino, like many other online casinos, imposes withdrawal limits. These limits are set at €2,000 per day, €5,000 per week, and €20,000 per month. We consider these withdrawal limits alright, though we obviously have seen better.
One of the key elements that make the FortunePlay Casino a standout online casino is its extensive selection of online slot games. The FortunePlay Casino holds thousands of online casino games, coming from various known online software providers. No matter what type of games you like, with software providers of the likes of Play’n Go, Pragmatic Play, Hacksaw Gaming, Push Gaming, NetEnt or Microgaming (also known as Games Global) the FuturePlay Casino makes sure that every player will find the right games. But that is just the tip of the iceberg. At the FuturePlay Casino you will be able to enjoy games from more than 95 different online software providers.
But there’s even more to explore. If online slot games are not really your cup of tea, be sure to check out the comprehensive selection of live casino games. The FuturePlay Casino has lots of different classic casino games in store, for example Baccarat, Roulette, Blackjack or Three-Card Poker. Additionally, the FuturePlay Casino also has some of the most famous live game shows for you to enjoy. Some of these game shows include Mega Wheel, Crazy Time, Sweet Bonanza Candyland, Boom City, Deal or no Deal and many more. Live casino games will be presented to you mainly by Evolution Gaming and Pragmatic Play Live, with some smaller studios also in the mix.
The FortunePlay Casino is actually a prime example for an online casino operated by Dama N.V. It pretty much offers everything you can mostly expect from this online casino group. You will find loads and loads of different online casino games, whether it be classic slot games or live casino games. Furthermore, the FortunePlay Casino can shine with great withdrawal and verification times, a competent customer support as well as interesting bonus offers and promotions.
But of course, where there’s light there also must be shadow. A few things at the FortunePlay Casino leave a bitter taste. And one thing in particular is the Loyalty Kingdom. Don’t get us wrong here, having a loyalty system that rewards players for staying with the online casino is completely fine and appreciated. But the amounts of money that has to be wagered in order to advance to certain levels is obscene. Just to reach Loyalty Level 4, which is not even halfway through, you are required to wager €1,000,000 (or equivalent). Let that sink in. And the rewards are not even close of being worth it. There has to be some sort of miscalculation, otherwise we can’t get our heads around it.
Other than that though, we are very happy with the FortunePlay Casino. The online casino operated by Dama N.V. shows why the online casino group is at the head of the table and one of the biggest competitors on the current online casino market.
