We at Casinotest24 are always excited to hear about online casinos and their corresponding online casino groups that are often flying under the radar and might not ring a bell to many players. One of these online casino groups we are talking about is the Bets Entertainment N.V. online casino group. This casino group has been operating since roughly around 2021, but yet we feel like Bets Entertainment N.V. has not gotten a lot of recognition.
Since this was interesting to us, we have picked out the OnLuck Casino, which is one of the brands operated by Bets Entertainment N.V. The OnLuck Casino has been online since 2022 and is licensed under the Curacao eGaming Licence. We will take a close look at all of their offers and features, as well as elaborate what we like about the online casino and what not. Let’s begin.
One thing that makes a lot of players interested in an online casino in the first place are their bonus offers and promotions. These are some of the most efficient ways to attract new players but also keep persistant players entertained. Let’s see what the OnLuck Casino has in store for players.
For all newly registered players that want to try out the OnLuck Casino themselves, the online casino has something very interesting in store. On their first deposit new players can boost their balance with a 100% Casino Bonus up to €6,000 as well as 100 Free Spins for their enjoyment. Needless to say, this is a very generous bonus offer that allows for a lot of extended playtime, if you want so. In order to activate this bonus, players need to use the bonuscode: ONLUCK100 on their first deposit.
All players, no matter if they are new or persistant, can make use of the daily Cashback promotion. This Cashback promotion is active every day. For those of you who don’t know what Cashback actually is: this is a system in which players can receive a portion of their net losses over a certain period of time back. In the case of the OnLuck Casino, this time period is 1 day. Depending on how high your net losses are, you will receive up to 15% of it back on the next day. The Cashback promotion will come with a wagering requirement of 3 times the credited amount. The minimum net loss must be €20 (or equivalent) or more.
Every week players will be able to claim their set of free spins. If this sounds like something you would enjoy, be sure to visit the OnLuck Casino on Tuesdays. Because on Tuesdays you will be able to receive either 30, 60 or 100 Free Spins, depending on your deposit. For a deposit of at least €20 and the bonuscode: TUE30 you will receive 30 Free Spins. With the bonuscode: TUE60 and a deposit of at least €35 you will get 60 Free Spins. And lastly, with a deposit of at least €50 and the bonuscode: TUE100 you will get 100 Free Spins.
Pretty much everyone loves the weekend. So does the OnLuck Casino, and to celebrate the weekend, the online casino is giving out reload bonuses to everyone. If you fancy a nice weekend boost, be sure to log in to the OnLuck Casino any time from Fridays to Sundays and claim a 50% Casino Bonus up to €650 and 60 Free Spins. Just use the bonuscode: WLUCK50 on your weekend deposit and enjoy your balance boost.
All issued bonuses at the OnLuck Casino, if not stated otherwise, are subject to a wagering requirement of 40 times the bonus amount. Furthermore, the maximum bet size during wagering is limited to €7 (or equivalent). The maximum amount of winnings obtainable via bonus funds is limited to €10,000. Any winnings that exceed this amount after wagering is finished, will be voided. You will have a time limit of 14 days to complete the wagering requirements. Otherwise your bonus funds will be deleted.
We kindly advise you to check the bonus terms of the online casino yourself. These can change at any time and keeping them up-to-date at all times is a difficult task. That’s why it is always the safest to read them yourself.
Figuring out if an online casino is trustworthy or not should always be the number one priority for any online gambling enthusiast. Because playing at an online casino that’s not trustworthy could lead to a lot of frustration. To counter this, we want to find out if the OnLuck Casino is a trustworthy and safe environment for players.
In order to find this out we will take a look at numerous factors and questions. One of these factors is the repuration of the online casino. The OnLuck Casino has been operating since 2022. Since then the online casino has received lots of positive feedback, which is a good sign. We can also take a look at the online casino group Bets Entertainment N.V. And this shows similar results in terms of reputation as the OnLuck Casino. This paired with their licensing under the Curacao eGaming License already prints a very good picture.
Last but not least we of course also focus on our own tests. And these pretty much reflect what we already thought. At the OnLuck Casino, we did not come across any problems when depositing, verifiying and withdrawing any money. So we are very positive that all players will receive their withdrawals as long as they did not violate any terms of service.
As per usual, you won’t be able to play any games at the OnLuck Casino without creating a user account prior to that. However, this process is very easy and only requires merely 1 or 2 minutes of your time. If you want to start this progress, hit the prominent red Sign Up button at the top right of your screen. This will open the registration window.
In this window, all you need to enter is your email address, your desired password as well as your phone number and, if necessary, the federal state you live in. Beneath you will find two boxes, one that makes you agree the terms of service and one that offers you to update you on current offers. You need to check both in order to be able to click the Sign Up button at the bottom. Don’t worry, you will be able to change these settings later.
After that your account is created. However, you will also need to add additional information prior to depositing and playing. Luckily, the OnLuck Casino will inform you any time you want to make a deposit, so there is no way around it.
Be sure to add all personal information honestly and truthfully, as you will need them later on in the verification process. If you made a mistake while putting your personal information in, make sure to contact the customer support immediately. Once everything is put in, you are good to go and ready to explore and enjoy all of the games at the OnLuck Casino.
Every online casino needs some sort of support and assistance for players. Because eventually, there will be players who get stuck on some kind of technical errors or there are players who just need more assistance than others. In the case of these unpleasant experiences, the OnLuck Casino offers comprehensive support in multiple ways.
One way you will most likely want to use in the case of an unwanted outcome or open questions is the Live Chat tool. This tool can be accessed by either clicking on Help Center in the sidebar or by clicking the blue and white speech bubble in the lower right corner of the website. Clicking any of these will result in the same outcome, being a window opening in the lower right. In this window you will be connected directly to a chat bot, which will help you as best as it can. If the chat bot is not able to help you, you can also request a real life agent you can talk to. Live Chat will most likely be the fastest if you are in need of immediate assistance.
However, if the Live Chat is no use for you, you can also reach the support team of the OnLuck Casino by writing an email. At the bottom of the website you will find helpful links, one of them being the Email Support. By clicking on it, you will find a form which you can fill out. Just enter your email address and your message to the support team.
Alternatively you can also send an email directly to support@onluck.com, which we would actually recommend. This way you can also attach screenshots or other helpful files that might help the support team resolving your issue more efficiently. You can expect an answer within 24 hours of contacting the email support team of the OnLuck Casino. While the email support is obviously not as quick as the Live Chat feature, depending on the severity of your issue, it can be more efficiently.
Features are essential for any online casino. They keep players entertained and give them some unique ways to interact with games or the online casino itself. But how does the OnLuck Casino deal with features for players? Let’s find out.
Design-wise the OnLuck Casino is pretty plain. All you will find on the website is a dark blue background with some nouances of grey and red all over the place. Other than that there isn’t really much to it. On the left side you will find a sidebar with little icons, in the middle you will already find some of the games the OnLuck Casino has to offer. At the top is a banner that shows ongoing promotions. Overall the design of the OnLuck Casino is alright, but nothing more.
While the OnLuck Casino’s design might not be the most appealing, it can convince with a great navigation throughout the online casino. Navigation is made easy thanks to the sidebar, which is located on the left-hand side of the website. In this sidebar you will find various helpful menus that allow for quick navigation through the online casino. Whether it be their Special Offers, your Account, your Wallet or the Help Center, everything will be on this sidebar.
In the middle of the website you will be able to scroll through various interesting games hosted on the website of the OnLuck Casino. To make this easier, the OnLuck Casino divides games into various categories, like Top Games, Live Casino or Jackpot Slots.
Additionally, at the bottom of the websites you will find a lot of helpful links that can help you if you have questions. These links include the Bonus Terms and Conditions, the Email Support as well as their KYC Policy and even a Change Log for their website.
Every now and then the OnLuck Casino is hosting tournaments. These tournaments are hosted in partnership with various online software providers to bring players entertaining ways of playing online slot games or live casino games. Most of the time you will be able to win cash prizes or free spins, depending on the ongoing tournament. If you want to participate in any of these, be sure to check out the terms and conditions of the tournament you want to join.
Now it’s time that we look at the heart of the OnLuck Casino. The 3 most important things at any online casino are deposits, verification and withdrawals. And these are also the things that have the most impact on our final ratings.
First we will take a look at the deposits, since you can’t play any games at the OnLuck Casino without making a deposit first. To initiate a deposit, click on the Wallet button in the upper right corner of the screen. This will open up the deposit window, in which you will be able to choose your desired deposit method.
For fiat transactions you can use Visa, Mastercard, Maestro, Mifinity, Jeton and Bank Transfer. But at the OneLuck Casino you will also be able to use cryptocurrencies to deposit. You will have many of the most used cryptocurrencies available, including Bitcoin, Bitcoin Cash, Ethereum, Litecoin, Dogecoin, Tether, Ripple, Binance Coin, Cardano, Tron and USD Coin. Remember that deposit methods may vary depending on your region and country.
Next up we will take a look at the verification system of the OnLuck Casino. This is a process every player has to go through if they ever want to withdraw their winnings. Luckily this process is not too complicated. You will need to do a series of verification levels. To see what is required, simply click on your profile picture in the upper right corner and select the Account option in the drop-down menu. Alternatively you can also click on Account in the sidebar. This will lead you to your account page on which you will already see your verification level and the next steps required to increase it.
For level 2 and beyond you will need to provide a proof of identity as well as a proof of address. Once these documents have been provided and approved by the team of the OnLuck Casino, you will be able to withdraw any of your funds. Because of this step it is crucial that you have made truthful declarations on your person and place of residence.
Now that we’re done with the verification process we can focus on the withdrawals at the OnLuck Casino. Just like with deposits and verification, this process is very simple and quickly done. First, click on the red Wallet button in the upper right corner again. Now, instead of the Deposit tab, switch to the Withdraw tab at the top. In this tab you will be able to choose your desired method of withdrawing.
Notice though, that you need to choose the same method you have used when making a deposit. Once you’ve chosen your withdrawal method, you need to enter all necessary details on the right-hand side of the window, as well as the amount you want to withdraw. When finished, click on the red Withdraw button. Now all you have to do is wait for the OnLuck Casino to confirm your withdrawal. This process usually takes around 24 hours or less, depending on many factors such as the withdrawal sum or if you have played with any bonus funds.
The OnLuck Casino will also have withdrawal limits in play, limiting the amount of funds you can withdraw on a daily, weekly and monthly basis. Usually we don’t really like when online casinos have limits, but you won’t really get around it nowadays. In the case of the OnLuck Casino the withdrawable funds are limited to €10,000 per day, €30,000 per week and €60,000 per month. These are actually limits we are very fine with.
The OnLuck Casino provides a vast range of games sourced from several well-known online slot providers. This assortment includes renowned names like Pragmatic Play, BGaming, Push Gaming, NoLimit City, Play’n Go, Netent, and many more. With a selection of over 80 online slot providers, ranging from prominent to smaller companies, the OnLuck Casino ensures that every player can find a game to suit their preferences. Perhaps you will even discover your next favorite game among the options available.
In addition to the extensive collection of online slot games, the OnLuck Casino also boasts a variety of Live Casino games. Players can enjoy a plethora of table games such as Three Card Poker, Roulette, Blackjack, and numerous others. Alongside the traditional table games, the casino offers popular Live game shows like Sweet Bonanza Candyland, Deal or No Deal, Crazy Time, and Dream Catcher, guaranteeing thrilling and engaging betting experiences. The OnLuck Casino collaborates with over 10 live casino providers, including well-known names like Evolution, Pragmatic Play Live and Absolute Live Gaming, each offering their unique selection of table games and game shows for players to delight in.
The OnLuck Casino is a very interesting online casino run by Bets Entertainment N.V., both positively and negatively. Before we delve into what we like and don’t like, we will give you a quick summary. The OnLuck Casino features a wide range of online casino games, both in the slots section and the live casino section. On top it has a great customer service and easy deposits, verification and withdrawals.
But now we have to look at the downsides. First of all, where are the features? The OnLuck Casino has little to nothing to offer for players to participate in or enjoy. Even tournaments seem to not be a frequent thing and only happen from time to time. This fact really is a shame and we would have loved to see more creativity coming from an online casino that wants to compete with so many others out there.
Next thing that bothers us are the cashout limits for bonuses. While we get that some casinos don’t want people to abuse their bonuses, it just doesn’t make that much of a sense to us to offer a 100% Casino Bonus up to €6,000 if you are going to limit your cashouts anyway to €10,000. This is something we can’t get our heads around and probably never will.
Luckily these are the only concerns we have about the OnLuck Casino. Everything else seems really splendid, from choice of games to withdrawal speed and even the withdrawal limits are more than bearable. So if you don’t mind the negative things we mentioned above, we are sure you will have a great time at the OnLuck Casino.
