It is rare that we appreciate the creativity of the name of an online casino. But in the case of the LuckyStart Casino, we can’t help but mention how great we find that name. A lucky start is always something you wish for, hence the name. The LuckyStart Casino is owned by Dama N.V. and acts under the Curacao eGaming license. The online casino has first opened its gates for players in 2023, so it is a pretty young casino.
In this online casino review we want to take a look at the young online casino. We will examine the LuckyStart Casino thoroughly and we will elaborate which aspects of the online casino we like and dislike. So let’s waste no time and dive right into it.
The question of trustworthiness is almost the most important one, especially with online casinos that haven’t been on the market for too long. That’s why it is of utmost importancy that you check the following criteria with a yes: Will they pay you out? Are they not trying to withhold your winnings? Are the terms and conditions fair? If you can answer these questions with a clear “Yes” then you should be good to go.
So how about the LuckyStart Casino in this case? In our eyes, the LuckyStart Casino is definitely worth to be called trustworthy. This conclusion comes from a number of facts. For one, the LuckyStart Casino is owned and operated by Dama N.V., one of the largest online casino groups on the market. Of course, not every single casino operated by them is top notch, but Dama N.V. have built up quite the honorable reputation over the past years. Another factor that supports our statement are our own tests. We have tested the LuckyStart Casino extensively and never ran in any trouble with deposits, withdrawals or the verification process. So we are not able to say anything bad in this regard about the LuckyStart Casino.
You won’t be able to play at the LuckyStart Casino before you register an account. However, this process is rather easy and will just take a few steps to complete. First, click the yellow Register button in the upper left corner. Then, a window will open, where you will first need to fill in your log-in details you will want to use when logging in to the website. Once that’s done, click the Next button beneath.
The next two steps will require you to fill in personal details, like your name, place of residence of phone number. Be sure to fill in everything correct and truthfully, as this is very important for the verification process, which we will cover in a later section. If you have done all of that, complete the registration process and you will be ready to make a deposit and play your favourite online slot games at the LuckyStart Casino.
As much as we hope that it won’t happen, mistakes or errors are unavoidable over the course of time. This is of course annoying, but don’t worry. If anything out of the ordinary should happen, the support team of the LuckyStart Casino is here to safe the day. This competent team is eager to help anyone who is in need of help. To receive assistance from them you will have 2 different contact options.
The first, fastest and probably easiest will be the Live Chat. This option is available around the clock to everyone. Opening it is very easy, just click the little yellow speech bubble in the lower right corner of the website. Once you have clicked on it, a window will pop up on the right side of the screen, asking for you name and email address. You can also open up the live chat before you register at the LuckyStart Casino, if you should have any questions before signing up. If you now start a chat, a support agent will be there with you shortly. We highly advise you to use the English language, as most of the agents will be english-speaking. If your English knowledge is not that great, ask the agent if they could translate their answers.
But you can also use the second option. You will be able to contact the email support of the LuckyStart Casino. This option will most likely be much slower, but could increase the chances of solving the problem more effectively, especially if its a severe problem. In order to contact them via email you will have several ways to do so. You can either scroll all the way down to the quick links section of the website and click on the Support link, or you click the Support link in the left sidebar. But you can also message them directly at support@luckystart.com. Be sure to describe your issue as detailed as you can and attach screenshots of your problem, so the email support can help you as efficiently as possible. You should get an answer within 24 hours.
The LuckyStart Casino bring a few interesting features with it. In this section we will examine these features, give you a detailed info about them and tell you if they are worthwhile.
The design choice of the LuckyStart Casino is a bit questionable. When you first enter the website you will feel like you’ve looked right into a flashbang. Almost the whole website is covered in shiny white. We would guess that most players would rather enjoy a darker background, but it is what it is. The most part of other colours is actually through the game thumbnails. Not too pleasant in our opinion.
Most, if not pretty much all of the navigation will be done through the left-hand sidebar. From here you will be able to navigate to pretty much every major section of the LuckyStart Casino. This includes the game lobby, the VIP program, tournaments, lotteries and even the support. For additional helpful links you can check out the bottom of the website, where you will find quicklinks to the Bonus Terms and the FAQ.
The LuckyStart Casino offers a VIP program. Through this program you will be able to earn various rewards, such as a weekly cashback promotion, free spins or cash bonuses. There are 9 vip levels in total, each of them coming with their own wagering requirements to reach.
In order to advance in VIP levels, you will need to collect Status Points. These points will be earned by playing your favourite online slot games wil real money bets. Emphasis on real money bets, this means that bonus money does not count. For every €20 made in bets (in total) you will gain 1 Status Point. After reaching certain thresholds, you will advance in levels, gaining the benefits of that level. But only the first 5 levels are reachable through that. After that, to advance you will need to get a personal invitation by the LuckyStart Casino. However, ranking up can take quite a lot of time, and perhaps money, as the levels are partially hard to reach.
The LuckyStart Casino partners with various online software providers to bring lots of exciting tournaments to players. Besides, the LuckyStart Casino will also host a personal weekly tournament for every player to participate in. The prize pools of these tournaments range from cash prizes to free spins. Tournaments allow for a different playstyle and may lead to playing games you haven’t known about. So go ahead and try it.
Besides the tournaments, the LuckyStart Casino also runs a monthly lottery. In order to get tickets for this lottery, you need to make deposits. The higher your deposit, the more lottery tickets you will obtain, obviously. But not only will you get more tickets. They will also get cheaper the more you deposit. For example, if you deposit €25, you will get 1 ticket, which costs you €25 of course. But if you deposit €60, you will already get 3 tickets, making the price of a ticket €20. This goes down to €15 per ticket if you deposit €131 or more. The prize pool of the lottery will be €2,000 split among 15 lucky winners, as well as 700 free spins split among 7 winners.
Now we will get to the more important aspects of an online casino: the deposits, withdrawals and the verification process. Let’s first focus on the deposits. Making a deposit at the LuckyStart Casino is very simple and easy to understand. First, click on the yellow Deposit button on the left-hand side of the screen, right beneath your balance. After clicking on it, a window will open, asking for your desired deposit method.
You will have quite a lot of payment methods available at the LuckyStart Casino. These payment methods are: AstroPay, Bank Transfer, Boleto, CashToCode, ecoPayz, eZeeWallet, iDebit, Interac, Jeton, Visa, Mastercard, Maestro, Mifinity, MuchBetter, Skrill, Neteller, Paysafecard, Piastrix, Siru Mobile, Skinsback and Trustly. Quite impressive, isn’t it? But we’re not even done here. The LuckyStart Casino will also offer some of the most famous crypto currencies, that you can use to deposit with. Available crypto currencies are: Bitcoin, Bitcoin Cash, Ethereum, Litecoin, Tether and Tron.
Before you will be able to receive any withdrawals, you will first need to complete the verification process. This process, as with most online casinos operated by Dama N.V., is very simple and usually done really fast. To see, which documents you will need to provide, you can click your name in the upper left and click on Profile in the drop-down menu. After that, click on Profile again on the following page and select the Verification tab. There you can see every document and what they should contain in order to be accepted.
The verification process should be done within 24 hours, but usually its way faster. Every single player will need to complete this process, without any exceptions. That’s why it is utmost important that you filled in the correct details at the registration. Should you have encountered and error in your personal details, you can contact the support team, which will help you fix the issue.
Next, we want to talk about withdrawals. These will be processed rather quickly and should be paid out within 24 hours. Although this actually depends on numerous factors, such as bonus usage or withdrawal amount. Larger amounts will usually take a bit longer to be processed than smaller amounts. But how do you actually request a withdrawal? This is actually a good question, as it is not that obvious and easy to find.
If you want to request a withdrawal, click on your name at the top of the sidebar once again. In the drop down menu, select Balance. Next, head to the Withdrawal tab. Choose your desired withdrawal method and fill in all of the necessary details. Remember that you are required to choose the same method that you have used to deposit with. If you don’t your withdrawal is guaranteed to be rejected.
Unfortunately, the LuckyStart Casino will have Daily, Weekly and Monthly withdrawal limits, and these don’t look pretty. The limits at the LuckyStart Casino are: €1,000 per day; €4,000 per week and €15,000 per month. We don’t think we need to tell you that these limits are very bad and will play a big role in our conclusion.
At the LuckyStart Casino you will find quite the impressive collection of online slot games. The online casino hosts over 100 different online software providers, which bring all of their enjoyable games with them. Among this sheer unending collection are software providers like Play’n Go, Big Time Gaming, Hacksaw Gaming, Pragmatic Play and many more. But not only does the LuckyStart casino host games from well-known providers, they are also home to smaller online software studios, who are eager to be the next big thing.
Not a fan of online slot games? No problem, the LuckyStart Casino will also bring Live Casino action to you. If you haven’t tried it out yet, in the Live Casino section you can play the most famous casino table games like Blackjack, Roulette, Three-Card Poker or Baccarat. And there is even more to explore. We’re sure many of you have tried them, the famous Live Game Shows. These shows will feature crazy ways of betting and winning, and allow for much excitement and thrill. Let it be Crazy Time, Funky Time, Monopoly Live, Sweet Bonanza Candyland or Gonzo’s Treasure Hunt, all of them come with their own ways of playing. Live Casino will be provided by over 10 different providers, including Pragmatic Play Live, Evolution Gaming and Absolute Live Gaming. So be sure to check it out.
The LuckyStart Casino features some interesting bonus offers and promotions. Let us take a closer look and give you an overview over every running promotion.
LuckyStart, just like many other online casinos, will run a welcome promotion. This offer is available for players who made a new account and have not yet made their first deposit. The welcome package will consist of 3 deposit bonuses. You will not need to enter any bonuscodes, just select the bonus, if you want one, on your deposit
On your first deposit you can claim a 100% Casino Bonus up to €500 with 150 free spins on top. Off to a great start, but there’s more. Your second deposit will be boosted by another 50% Casino Bonus up to €250 with another 50 free spins for you. And lastly, on your third deposit you will receive yet again a 50% Casino Bonus up to €250 and yet again 100 free spins to top it all off. Not the best welcome package of all time, but also far away from being the worst.
As part of the VIP program you can receive a 10% weekly cashback, beginning on VIP level 3 (LuckyStart Pro). 10% is the maximum you can get, further VIP levels will only determine the maximum Cashback you can get. This can range from €100 up to €500. Additionally, on higher VIP stages, the wagering requirements of this bonus will drastically go down.
For those of you who are unfamiliar with the Cashback system: Cashback is a system where you will get a percentage of your losses back, either as cash funds or bonus funds. In the case of the LuckyStart Casino, it will be bonus funds. So for example, if you have had a loss of €100 in the previous week, you will get a bonus of €10.
It’s just another manic Monday at the LuckyStart Casino. And to celebrate the start of the week, the LuckyStart Casino is giving out 100 free spins for the first deposit of the day. Just deposit at least €20 and claim your free spins.
We already have a bonus to start the week, and we also get a bonus to end the week, or rather start the weekend. So to relax from maybe a hard week, the LuckyStart Casino is giving you a 30% Casino Bonus up to €100. And all you have to do is deposit at least €20 on Fridays.
The LuckyStart Casino is a very interesting casino. We have learned lots about it while testing it, and most of what we learned was actually positive. At the LuckyStart Casino you will find pretty quick withdrawals, an even faster verification process, a competent customer support, lots of games and more.
One thing we really are not happy to see are withdrawal limits. Sure, you cannot avoid them nowadays, almost every online casino has them in any way, shape or form. But in the case of the LuckyStart Casino they are not that great. Having a limit of €15,000 a month is more on the lower end of withdrawal limits, and this is something we strongly dislike.
The VIP system of the LuckyStart Casino just feels wrong. It is absolutely generic and the rewards you will get are a complete joke for what you will need to wager. The only positive thing about this VIP system is the cashback promotion, which you will unlock rather early. But even then, the limits for this cashback are quite low in the early levels. So in our opinion, it is not worth to chase for VIP levels, as the most interesting levels are invite-only anyway and probably take a lot of time and money to reach.
With that being said, does that make the LuckyStart Casino an unpleasant place to stay at? Not at all in our eyes. We have enjoyed our time at the online casino, and testing it was actually a lot of fun. The LuckyStart Casino features a great selection of games, an easy-to-understand user interface and quick and simple withdrawals. We are sure that you will share this opinion once you try out the LuckyStart Casino yourself.
