Some players like their casinos fresh, young, modern, with lots of stuff happening. Blinking lights, fast-paced, going from game to game. And then there are some players who like it classy, chilly, relaxed, without much trouble around them. But there is also a mix of both worlds. The Loft Casino is an online casino that was founded in 2022. So you see it is still a young online casino on the market. It is owned and operated by Dama N.V. and acts under the Curacao eGaming License.
But how classy is the Loft Casino actually? Can it compete with other young online casinos or will it brutally fail trying to? These are some of the questions we will answer in this online casino review. We have tested the key features of the Loft Casino, and we will share our experiences with you.
Now, the question of trustworthiness is a very important and big one of course. Why would you play at an online casino that has a bad reputation or cannot be trusted? To determine how trustworthy an online casino is we will look at multiple factors. These include for one: the online casino itself. Does it have a good reputation? How long has it been online? These questions are some of which we will ask. In the case of the Loft Casino this is a bit hard to tell. The online casino has been operating since 2022. While there are not many things that point towards a bad reputation, the time period is simply not big enough.
So we go ahead to the next step. This involves us looking at the online casino group that is operating the casino. And in this case it is the Dama N.V. group. Many of you have probably heard of them before, but in case not we will briefly tell you about them. The Dama N.V. group is an online casino group with an experience of over a decade now. In this decade they have built up the reputation of being one of the biggest, most serious and trustworthy online casino groups of all time. So this is already a decisive factor in our eyes when it comes to trustworthiness.
Last but not least, as we always do, we also tested the online casino ourselves. We have focused our tests on the main features and processes, like withdrawals, verification and customer support for example. And our tests showed what we have pretty much expected. Everything went smooth, there were never any signs of problems while playing, verifying and withdrawing at the Loft Casino. Everything was processed in a reasonable amount of time. So we cannot help but say that the Loft Casino is indeed a trustworthy online casino in our eyes.
The Loft Casino will require you to create a user account in order to deposit and play their games. Luckily, the registration process is very simple and only requires 1 or rather 2 easy and fast steps. To begin the process, click the red Sign Up button in the upper right corner. This will lead to a window in which you will see a lot of blank spaces. These spaces must be filled with your desired log-in credentials as well as your personal data.
This personal data will be utterly important later on in the verification process, so make sure you fill in the blanks correctly and truthfully. Once you have filled everything in, check the first box beneath (and the second box if you want some free spins without deposits). That’s pretty much everything you have to do, now you can deposit and enjoy every game the Loft Casino has to offer.
Although you are technically done here, we highly recommend that you confirm your email address. We have made the unpleasant experience that the Loft Casino will spam you with emails if you don’t do so.
The more active you are at an online casino, the sooner or later it is bound to happen that you will have to deal with the customer support of an online casino. Let it be technical difficulties, misunderstandings or human error, the support team of the Loft Casino is there to help you. No matter if you have a simple question or a severe issue, the support agents of the Loft Casino will help you fix the issue. You will have 2 different ways of getting into contact with them.
Available around the clock will be the live chat. As the name suggests, this is a real time chat with a support agent of the Loft Casino. To open the live chat you will need to play a little game of “Finding Waldo” though. Because usually you can open the live chat by clicking on a button in the lower right corner of the website. While this is technically true here, the button is not exactly at the lower right corner, but more towards the lower right middle. And then it blends in a bit too well with the background.
However, once you have found an orange speech bubble, clicking on it will open up a window, which requires you to put in your name and email address. Afterwards, if you click on “Start The Chat” you will be connected to the next available support agent. Be prepared to talk English, as most of the agents will be using the English language. If your English is not that good, ask the agent if they could translate their answers.
Depending on the severity of your problem, you might want to consider the second option, which will be the email support. Although this method will take much longer than the live chat, it can be quite beneficial to reach out to them if you feel like your issue is much harder than the usual ones. In order to contact the email support you will need to send an email to support@loft.casino.
If you decide for this option, make sure you describe your problem as detailed as you can and attach screenshots if possible. This makes it easier for the email support to find a solution to your problem. Email support usually takes around 24 hours to answer. One of the main advantages of the email support is that you can write them in your first language without any problems.
The Loft Casino is a classy and comfy online casino. But are the features just as comfy as they look like? Let’s take a closer look at them and find out.
A classy online casino needs a classy design. And the Loft Casino has done a pretty good approach. You will find an online casino with a dark grey background and many shades of yellow or gold. Nothing fancy, nothing extravagant, just a very simple design. And this goes to show how effective a simplistic design can be. Sure, there are better ones out there, but why go super crazy when it can be easy and efficient at the same time?
Just like the design of the Loft Casino, the navigation through the online casino is very simple as well. Most of the things you might be looking for are in the side bar, which you will see on the left-hand side of the screen. Hovering over it with your cursor will expand it, revealing various interesting menu options such as on-going promotions, the game lobbies, tournaments, lotteries and more. For everything related to your personal profile you can check out the top right corner, in which you will be able to directly had to your profile, settings and make a deposit.
The game lobbies themselves are also great when it comes to navigation. Right above all the available games you will find a bar. This bar contains various categories which you can use to further narrow down games that you might enjoy. For example, if you like games with the Megaways feature, just go to that category and see if you can find a game for you. You will also be able to filter for specific providers.
The Loft Casino features something very interesting: in-house jackpots. There are 3 different jackpots that can be won: Silver, Gold and Diamond. Each of these have a different strike range, in which they are guaranteed to be paid out. For example, the Silver jackpot is guaranteed to be paid out before it reaches €100. Additionally, each of the jackpots comes with different minimum bet sizes. So in order to win the Gold jackpot, you will need to bet at least €2 (or equivalent) for example.
So how can you win these jackpots? We have mentioned the different categories of games before. One of these categories is the Loft Jackpot category. Every game in this category is participating. You can also just check the thumbnails of games, if these have the Jackpot sign on them, they will be eligible.
To reward players who stay loyal with the online casino, the Loft Casino has created a VIP system. This loyalty system will consist of 25 rooms which you will be able to unlock. Behind every door there are prizes and benefits waiting for you.
In order to open a room you will need to collect Loft Points (LP). These LP are earned by simply playing any online slot games with real money. For every €20 (or equivalent) you have made in bets you will get 1 LP. After reaching certain amounts of these points, the next door will open and reveal its contents. While at first glance it looks like it is super secret what you get, in fact you can check the bonus terms to see what lies behind which door. Some of the benefits are weekly promotions, free spins or one-time deposit bonuses.
The Loft Casino hosts a series of tournaments every week and month, together with many providers like Pragmatic Play and Evolution Gaming. Every tournament has its own terms and conditions, so be sure to check the Tournaments tab from time to time. Prize pools range from free spins to bonus money and even real money.
Additionally to the tournaments, the Loft Casino will run hourly, daily, weekly and monthly lotteries. These lotteries will usually contain non-cash prizes like gaming consoles, watches or holiday trips, with the exception of the hourly lottery. In order to participate, you will need to place certain bet sizes for the different lotteries: Any for Hourly, €1 for Daily, €2 for Weekly and €5 for Monthly. The more you play, the more chances you will get to win.
As per usual, you will need to deposit money in order to play at the Loft Casino, if there are no ongoing no-deposit promotions at least. If you want to make a deposit at the Loft Casino, just click the yellow Deposit button in the upper right corner of the website, right next to your balance. When done, a window will open in which you can choose your desired payment method.
Depending on your current location you will have quite a nice selection of frequently used deposit methods available. These deposit methods include AstroPay, Bank Transfer, CashToCode, ecoPayz, Flexepin, iDebit, Instadebit, Interac, Jeton, Visa, Mastercard, Maestro, Mifinity, MuchBetter, Neosurf, Skrill, Neteller and Trustly.
But to even further increase the amount of deposit methods, the Loft Casino will also offer you the choice to deposit using crypto currencies. The following cryptos will be available at the Loft Casino: Bitcoin, Bitcoin Cash, Dogecoin, Ethereum, Litecoin, Ripple and Tether. Unfortunately, as we have already mentioned, not every deposit method will be available in every country, so you will need to see for yourself which methods you will be able to use.
Before you will be able to withdraw anything however, you will need to go through the verification process. This process is absolutely mandatory, as every withdrawal request from an unverified account will be rejected. Luckily, the verification process at the Loft Casino is rather easy. All you have to do is click on the red Profile button in the upper right corner and switch to the Verification tab. On this page you will be able to see which type of documents you will need to provide and what they need to contain.
Once you have provided all of the necessary files, a staff member will look over them. This process should usually be done within 24 hours, but most of the time it will be even faster than that.
Once you have passed the verification process you will be able to receive withdrawals. However, finding out how to do that can be a bit tricky if you don’t know your way around. To request a withdrawal, click on your balance in the upper right corner and select Balance in the drop-down menu. On the following page, go to the Withdrawal tab. This tab will show you all of your options for withdrawal methods. But just like with other online casinos, you will only be able to withdraw to the same method that you have used to deposit with, keep that in mind.
Once you have found the right withdrawal method, select it and fill in all details that are necessary. When done, click the Withdraw button beneath and wait for your withdrawal to be processed. This should be done within 24 hours as well, although it can depend on multiple factors, for example the amount you are wihdrawing, certain withdrawal limits or if you have played with an active bonus.
Speaking of withdrawal limits, we have to talk about these. It shouldn’t come as a surprise that the Loft Casino has these limits in play, as most online casinos have nowadays. You will only be able to withdraw €7,500 per day and €15,000 per week. These are not the worst limits we’ve ever seen, but definitely also not the best. So of course this will have a great impact on both our rating and our conclusion.
Nobody wants to play at an online casino that doesn’t offer a fine and great selection of online slot games, right? Luckily this won’t be an issue at the Loft Casino. The online casino will host more than 100 online slot providers, bringing thousands and thousands of games to your screen. And these are not only small providers, these are serious business. We are talking about renown online software providers like Pragmatic Play, Big Time Gaming, Play’n Go, Hacksaw Gaming, NetEnt, Push Gaming and many many more of those. And the best thing is, that the Loft Casino is always eager to host more of these providers.
And even if you’re not a fan of online slot games, you will probably feel comfortable at the Loft Casino. Because the online casino will also feature live games with real dealers, playing Roulette, Blackjack, Baccarat, Three Card Poker and lots of other classic casino games. These will be brought to you by a number of different live casino providers, including prestigious ones like Pragmatic Play Live, Evolution Gaming, Absolute Live Gaming or Playtech. And these will not only provide you with classic casino games, but also with live game shows. If you haven’t played them yet, we highly recommend to do so. These crazy game shows are far away from your ordinary experience and are a great way to witness thrilling and exciting game rounds.
In this section we want to take a look at all of the bonus offers of the Loft Casino. Let’s see if the online casino can keep it classy with their promotions.
If you are not yet sure if the Loft Casino is the right online casino for you, don’t worry. For these and other occasions, the Loft Casino offers a welcome package for all new players who have not yet made their first deposit. This welcome package will consist of 3 different deposit bonuses that will allow you to take a closer look at the Loft Casino yourself.
Your first deposit will be doubled by the Loft Casino with a 100% Casino Bonus up to €500 as well as 50 free spins. To get the free spins, you will need to make a minimum deposit of €50. On we go to the second deposit, which will be boosted by a 50% Casino Bonus up to €200 and 50 free spins, with a deposit of at least €50. And last but not least the Loft Casino will grant you another 50% Casino Bonus up to €300, with yet again a minimum deposit of €50. So in the end this is not a bad welcome package, that will give you a bit of extended playtime to test out the Loft Casino yourself.
The Loft Casino is offering quite a few no-deposit free spins for players. For example, you can get 10 free spins for subscribing to email promotions, another 10 free spins for confirming your email address and another 15 free spins for downloading and using the android app. So if you don’t want to deposit anything yet, be sure to check that out.
Beginning at VIP room 8 you will be able to receive the weekly cashback promotion. Cashback is a term often used in online casinos to describe a promotion in which players will get a percentage of their net losses back. This usually happens in a given time span, which is 7 days in the case of the Loft Casino. The cashback percentage will start at 3%, but will further increase with opened VIP rooms. This will go all the way up to 10% cashback at VIP room 24. Cashback will be credited on Mondays and is subject to a wagering requirement of 10 times the bonus amount, although this will also decrease with VIP levels.
Another promotion that is more or less tied to your current VIP room is the weekly reload promotion. The reload bonus will already become available at VIP room 1. Just like the cashback promotion, this reload bonus will increase further and further with your VIP room. It will start out at a 20% Casino Bonus up to €50 and can increase to a 100% Casino Bonus up to €1,000. And not only that, the wagering requirements will also change. At room 1 you will have a wagering requirement of 40 times the bonus amount. This will decrease down to 20 time the bonus amount. Reload bonus will be available every Thursday.
Wagering requirements are bound to the terms of the respective bonus. While the first deposit bonus has a wagering requirement of 40 times the bonus amount, both the second and third deposit bonus only have 30 times, so there is no common thread to find here. Bonuses are subject to a maximum bet size rules of €5 (or equivalent). Breaking this rule may lead to your winnings getting confiscated. You will usually have a time limit of 3 days to complete the wagering requirements. If you can’t manage to do that in the given time your bonus funds will be voided.
As always, we highly recommend that you check the bonus terms again yourself. Terms can change from time to time and it is very hard to keep everything up-to-date. That’s why it is important that every player takes a look at the bonus terms before claiming a bonus.
The Loft Casino promised to be a classy and comfortable online casino to relax at. Did it keep its promises? We would most certainly say yes. At the Loft Casino you will be able to find a very nice design that is pleasant to the eye, easy navigations, both through the website and the game lobby, and a very competent customer support which can help with any problem.
Another positive feature we want to mention here are the lotteries. While lotteries per se are nothing extraordinary and found at almost every online casino, the way the Loft Casino has handled this feature is very impressive. Having 4 different types of lotteries with different entry requirements is very interesting and brings more flair to it. Definitely a great approach, and we would love to see similar ideas from other online casinos.
But where’s light, there’s also shadow. We will need to criticize some things we see a bit complicated. For example the VIP system. While the system itself is nice to have, it is a bit shady. At first you will progress pretty fast through the levels, but later on it will get very hard to rank up. And the weekly promotions are rarely worth it on lower levels. So you ever play for a very long time or you pursue higher VIP ranks, which can get very expensive. The other thing we need to talk about are the withdrawal limits, which are on the absolute edge of being bearable.
But aside from these points the Loft Casino is great to play at. You can expect fast withdrawals, easy verification and a great selection of games in a safe and serious environment So pretty much everything we like to see.
