Katsubet Casino Review
The Katsubet Casino has been around for quite some time now. It has first went online in the year 2020. The online casino is owned and operated by Dama N.V. and acts under the Curacao eGaming License. The Katsubet Casino hosts some very interesting characteristics and features, such as a great selection of games, it’s own VIP system, personal achievements and much more.
But the question is: how good are these features? Are they actually some sort of unique or rather like ornaments on a christmas tree? This is what we want to examine in this online casino review. We want to take a close look at everything the Katsubet Casino has to offer, and share our opinion of what’s good and what not. Let’s begin.
Katsubet Casino: Is it trustworthy?
One of the major concerns for every player is and always has been the safety, security and trustworthiness, rightfully so. That’s why you should always make sure, that the online casino you are about to play at, is a trustworthy environment. Always inform yourself about the online casino you are visiting.
For us, the Katsubet Casino is a trustworthy environment. We come to this conclusion through multiple factors that are important to us. One of these factors are its owners, the Dama N.V. group. If you are not yet familiar with them, we will give you a quick explanation. The Dama N.V. group has been active on the online casino market for years and years. It is almost impossible to avoid them. They have built up quite a reputation over the past few years, mostly positive. Dama N.V. has always been known for their fairness.
But a black sheep can hide everywhere. That’s why we also test the online casinos ourselves, so we make sure the online casinos live up to the standards. We have tested the Katsubet Casino for a while and we are happy with the test results. We have always received our withdrawn money without running into any complications in the process. At no point in time we had the impression that the money is being withheld on purpose or anything along these lines. So in terms of that, the Katsubet Casino is a safe and trustworthy environment to us.
Katsubet Casino: Registration
If you have thought you would need a user account to play at the Katsubet Casino, your thought was right. There is no playing at the online casino without the registration process. Luckily this process is rather easy and will take just a couple of minutes of your time. To start the registration process, click the green Sign Up button in the upper right corner of the website. Next, you will need to enter your preferred log-in credentials in the window that has just popped up. Be sure to tick the first box beneath and hit the Sign Up button once you’re ready. And that’s it, your account has been created.
Technically. As you might have noticed, you didn’t need to put in any personal details. Sooner or later you will have to do that though, as no player will get past the verification process otherwise. So either you do it in the window right after the registration, or you do it in your profile. To go there, simply click on your username in the upper right and select Profile Info in the drop-down menu. Here you will be able to put in any missing personal information. Be sure that you put the details in correctly and truthfully, as you will otherwise run into problems later on in the verification process, which we will discuss later on in another section. Once you have filled in every necessary blank, you are good to go and play your favourite games at the Katsubet Casino.
By the way, there is an exclusive offer waiting for you. If you put in the bonuscode: 30BET on registration, you will receive 30 free spins absolutely for free.
Katsubet Casino: Customer Support and Service
The Katsubet Casino has access to a very competent customer support team. The customer service can help you with pretty much any problem you might run into, as well as answer most of your questions. To reach them, you will have 2 different options.
Live Chat
First we have the Live Chat, which is available 24/7 to everyone and can be easily accessible, under the right circumstances that is. You will see why in a second. To access the Live Chat, click the green speech bubble at the lower right bottom of your screen. This is you only way to open it, if the speech bubble is not there, you need to change your browser or browser settings. Once you’ve clicked on it, a window will pop up which requires you to put in your name and email address. If you now start the chat, a support agent will be right there for you in short amount of time. Be aware though that the Live Chat usually uses English language, so either be prepared to talk english or ask the support if they could translate their answers.
E-Mail Support
The second option you have is via email. To contact them, you will need to use a form. This form can be found under the Support link at the bottom of the website. Sometimes email support can be more helpful than Live Chat, so it’s up to you to decide which of these methods you want to use. Email support will most likely take longer to answer, obviously, but depending on your English skills and the severity of your issue, it can be worth the time. Unfortunately, there is no way to contact them directly, using your email provider. This is especially bad, since you cannot attach any screenshots to the form, which can make it harder to determine the source of your issue.
Frequently Asked Questions
You can also check out the FAQ section, which can be found at the bottom of the website. There are quite a lot of frequently asked questions there, that you can check out. Maybe you will already find a solution to your problem there.
Katsubet Casino: Feature Overview
In this section we want to focus on all of the different features the Katsubet Casino has to offer. We will see if these features are unique or rather vanilla and everywhere to be found.
Design
As some of you might have already guessed, the Katsubet Casino tries to aim for an asian themed design. Well, kind of at least. On the front page you will be greeted by some slideshows, which definitely have an asian touch to them. The rest of the website is held rather simple, with a black-grey background and some shades of green and gold. All in all it is a pretty standard design, nothing special, nothing too fancy.
Navigation
The navigation at the Katsubet Casino feels a bit strange. You can navigate to the most points of interest via the top bar. From there you can access the game lobby, running promotions, your VIP status and more. Or you could open up the side bar via the button in the upper left corner. But this side bar actually does almost the same like the top bar, so we’re not sure what’s the point. If you need more info, you can scroll all the way down to the bottom of the page, where you will find helpful quicklinks such as the Terms of Service and Bonus Terms.
Something really bothers us with the navigation. For example, there is no way to filter for Live Casino games. And another thing: when in the game lobby, you can filter for new games, hot games and so on. But there is one filter you can’t access. There is just no way to click it, but it’s there. Very weird.
VIP System
The Katsubet Casino will feature its own VIP system, just like many others do. And this VIP system is actually just like many others. With other words, it is standard. You will have 8 different levels which you will be able to climb. Every player will start at level 1 and will collect Status Points. These points are acquired by placing real money bets on online slot games. For every €50 total made in bets you will get 1 Status Point. When crossing certain thresholds you will rank up, earning the level up reward of this level. Level up rewards can be free spins or Cash Bonuses. These rewards will be subject to certain wagering requirements. However, these will go down the higher you rank up.
Achievements
Achievements are a feature you actually pretty rarely see in online casinos. Probably because most of the time this feature is pretty boring and doesn’t reward the player as much as you think it would. Katsubet went a step further and actually made it so that achievements don’t give any reward. They are purely cosmetic, at least as far as we are aware of. You can check out your personal achievements in the left sidebar. You will get achievements for deposits, confirming your email and phone number and for some heroic deeds like winning the TOP Slot Combat, although we can’t really tell you what that even is.
Collections
Collections is a feature that we actually haven’t seen too often. If you had to the Collections page, you will find collections of online slot games based on a certain theme, for example Monsters, Gods or Pirates. If you then click on a certain theme, you will be brought directly to a collection of games that fit this theme.
Katsubet Casino: Deposit, Withdrawal, Verification
When it comes to deposits, you will find lots of different ways to do so at the Katsubet Casino. To see all of the available methods, just click the green Deposit button in the upper right corner, and a window will open. Here you will be able to choose your desired payment method. To make a deposit at the Katsubet Casino you can use AstroPay, Bank Transfer, ecoPayz, flexepin, iDebit, Interac, Visa, Mastercard, Maestro, Mifinity, MuchBetter, Neosurf, Skrill, Neteller, Pay For Fun, Pay Retailers, Paysafecard, Piastrix, Rapid Transfer, Siru Mobile and Sticpay.
But if you want, you can also use some of the most famous crypto currencies for deposit. These crypto currencies are: Bitcoin, Bitcoin Cash, Dogecoin, Ethereum, Litecoin, Ripple, Cardano, Tron, USDCoin, Binance Coin and Tether. So as you can see, you will have quite the selection of payment methods at the Katsubet Casino. Unfortunately, not every payment method is available for everyone, so you will have to see for yourself which ones you will be able to use.
Verification
Before we talk about the withdrawals, we will first take a look at the verification process. This process is mandatory for every single player. When it comes to verification, the Katsubet Casino is actually pretty fast. In most cases this process should be done within 24 hours, but usually is even faster. If you want to know which documents you will need to submit, just click on your name in the upper right and hit the Profile Info button in the drop-down menu. Head to the Verification tab, where you will see all of the necessary documents you will need to provide. These documents usually include Proof of Identity, Proof of Residence and Proof of Payment. The latter is only mandatory if you have not deposited with crypto currencies.
Withdrawals
Let’s move on to withdrawals. As with most online casinos, you will only ever be able to withdraw on the same method you have deposited with, so choose your deposit method wisely. In order to request a withdrawal, click once again on your name in the upper right corner. Next, hit the Wallet button in the drop-down menu. Now switch to the Withdrawal tab and choose your withdrawal method. Fill in everything necessary and click the Withdraw button at the bottom. Now all you have to do is wait for your withdrawal to be processed.
How fast these are processed actually depends on multiple factors. For example, if you have played with a bonus, the process might be a bit longer, since your bets have to be checked. However, Any withdrawals should get processed within 24 hours. In rare occassions, like for example very big wins, this can take a bit longer, but it shouldn’t happen frequently.
Much to our disliking, the Katsubet Casino will come withdrawal limits. This is unfortunately something that is barely avoidable. The withdrawal limits at the Katsubet Casino are: €10,000 per week and €40,000 per month. So they are actually bearable, definitely not the worst limits we have seen.
Katsubet Casino: Live Casino and Slot Games Selection
The Katsubet Casino will grant you access to a quite impressive range of online slot games, coming from all kinds of online slot providers. This includes big names with renown such as Games Global, Pragmatic Play, Hacksaw Gaming, Push Gaming, Play’n Go or Netent, just to mention a few. The Katsubet Casino brings over 90 different online software providers to you, all of them bringing their own online slot games with them. We have no doubt that you will find the right games for you.
But the Katsubet Casino has more. You will also be able to enjoy Live Casino games. The online casino hosts some Live Casino providers, which will bring lots of different table games like Roulette, Blackjack or Baccarat to you. But not only will you find table games, you will also be able to enjoy the critically acclaimed Live Game shows, which are a player favourite. These live game shows will be a guarantee for thrill and excitement.
If you are not yet familiar with them, check them out, we can highly recommend it. To give you some examples of Live Game shows: Monopoly Live, Crazy Time, Dream Catcher, Crazy Coin Flip and Sweet Bonanza Candyland are games that stuck with people over years now, and the list does not end there. The Katsubet Casino offers a few different live game providers, with the most famous ones being Evolution and Pragmatic Play Live. Unfortunately, you won’t be able to filter for Live Casino games directly, which is why you will have to use the provider search to find them, which is a big shame.
Katsubet Casino: Bonus Offers and Promotions
It is finally time that we take a look at one of the most important things for players when they choose an online casino to play at: the bonus offers and promotions. Let’s see what the Katsubet Casino can offer for players.
Welcome offer
The Katsubet Casino runs a welcome promotions, which shouldn’t come as a surprise, since many online casinos do that. The welcome offer is available for every newly registered player who have not yet made their first deposit. This offer will consist of 4 unique deposit bonuses for you to use.
Regular Offer
First we will take a look at the regular welcome offer of the Katsubet Casino. On your first deposit you can receive a 100% Casino Bonus up to €400 or 1.5 BTC with 100 free spins on top. This deposit will not need a bonuscode, just select the bonus on your deposit. On to the second bonus, which will be a 75% Casino Bonus up to €500 or 1.25 BTC. This time you will need to use the bonuscode: 2DEP when making your second deposit. Not a bad start, but there are 2 more deposit bonuses waiting.
Your third deposit will be boosted by a 50% Casino Bonus up to €1,000 or 1.25 BTC if you use the bonuscode: 3DEP. And last but not least, your fourth deposit will be doubled once again by a 100% Casino Bonus up to €4,100 or 1 BTC. Just use the bonuscode: 4DEP on your fourth deposit. This is a pretty huge welcome offer that comes without any cashout limits.
Welcome Highroller Bonus
Instead of the regular first deposit bonus, you can also use the Highroller Bonus. This one will be available for your first deposit only and will be a 50% Casino Bonus up to €3,000 or 0.04 BTC. You will need to deposit at least €200 or 0.004 BTC in order to get this bonus. Additionally, you will need to use the bonuscode: HIGHROLLER on your deposit.
Daily Cashback
You can get a daily cashback of up to 10% of your net losses of the previous day. The amount of cashback granted is depending on your deposits of the previous day. A deposit of at least €250 will grant you 5% Cashback. The next step is a deposit of at least €500 to get 7% Cashback. And finally, if you deposit more than €1,000 you will receive 10% Cashback. This cashback amount will then have to be wagered 15 times in order to be converted to real money. The cashback bonus is subject to a maximum cashout rule of 15 times the bonus amount.
Birthday Bonus
The Katsubet Casino is celebrating your birthday with style. Although it is a bit questionable. Depending on your VIP level, you will get a birthday present. This will begin with a 100% Casino Bonus up to €200 on level 1, and can go all the way to a cash prize of €750 on VIP level 8. Wagering Requirements will lower with almost every VIP level, and also your birthday bonus will change. The weird thing is, while at level 1 you will get a deposit bonus, at level 2 you will get 25 free spins instead, ramping up to cash prizes as you progress. A bit of a weird design choice in our eyes.
Monday Reload Bonus
On Mondays, the Katsubet Casino has two different offers for you. For one, you can get a 25% Casino Bonus up to €200 if you deposit at least €25. The other offer is a 50% Casino Bonus up to €500 if you deposit at least €50. In both cases, use the bonuscode: LUCKYMONDAY when you make a deposit at Mondays.
Wednesday Free Spins
With the bonuscode: WEDNESDAY you will be able to claim up to 100 free spins. Just make a deposit on Wednesdays, enter the bonuscode and claim your free spins. In order to get the full amount of free spins, you will need to deposit at least €75.
Thursday Loot Boxes
Yes, even online casinos can have loot boxes, as the Katsubet Casino proves. Every Thursday, you can make a deposit of at least €25 and enter the bonuscode: MYLUCKYBOX. If you do so, you will be able to choose one of three loot boxes, which can contain 45, 85 or 100 free spins.
Wagering Requirements
All issued bonuses come with a wagering requirement of 35 times the bonus amount, if not stated otherwise in individual bonus terms. The maximum bet size while wagering the welcome bonus is limited to €1. Other deposit bonuses will come with different maximum bet sizes, depending on your VIP level. You will usually have a time limit of 14 days to complete the wagering requirements, otherwise your bonus funds will be voided.
Katsubet Casino: Conclusion
Concluding this online casino review about the Katsubet Casino is difficult. It is hard to find the right closing words. Overall, the Katsubet Casino is alright. The online casino will process withdrawals in a fair amount of time and the verification process is also just a matter of hours. So in that regard, we can’t say anything negative about the online casino.
But there are some things we dislike. For one it would be the questionable design choices. There are just some things that don’t add up or just look terrible. Definitely not a good way of acquiring new players. Pair this with very unusual bonus terms and you will see players thinking twice about playing at the Katsubet Casino.
The other thing we don’t like in general are withdrawal limits. But to be fair, the withdrawal limits at the Katsubet Casino are quite alright, and even if you should win big, you will probably have not wait for too long to get your money paid out.
The VIP system also feels very generic and almost not rewarding at all. The rewards you will get for leveling up are nothing compared to the wagering that has to be done. So in our eyes it is not worth to pursue any VIP benefits.
Other than that, we are pretty satisfied with the Katsubet Casino. As long as you don’t plan to play with a bonus, you will be very happy with this online casino, as they process withdrawals rather quickly and offer a nice amount of games.