One of the fastest-growing newcomers in the online casino industry is the SoftGenius N.V. online casino group. Although they haven’t been in the market for too long, they have already generated excitement among gambling enthusiasts worldwide. With their brands launching at an increasingly rapid pace, they are positioning themselves to challenge the established online casino groups that currently dominate the market.
One of their offerings, which we will take a closer look on, is the Goldspin Casino, which was launched in 2024. It operates under the Anjouan Gaming License. In this online casino review, we will take a detailed look at the Goldspin Casino to determine whether it can truly compete with current standards or if it merely appears appealing on the surface. Let’s dive right in.
Like many online casinos today, the Goldspin Casino provides a range of bonus offers and promotions for its players. These promotions are designed for both new players joining the platform and loyal players who have remained with the online casino over time. Now, let’s explore the exciting offerings available at the Goldspin Casino.
If you want to convince yourself of the Goldspin Casino, you can take advantage of their exclusive welcome offer, that is specifically tailored for new players. With this welcome offer you will be able to get three different deposit bonuses for your first three deposits.
With your first deposit you will receive a 100% Casino Bonus up to €1,500 as well as 100 free spins. Already a great start, but there are still two deposit bonuses left. Your second deposit will be boosted by the Goldspin Casino by a 75% Casino Bonus up to €1,000. And finally, your third deposit will be more than doubled with a 125% Casino Bonus up to €500. A very good welcome offer that should allow to fully explore the Goldspin Casino and see if it is an online casino that’s worth staying at.
There’s not only deposit bonuses for new players though. Every player will have the chance to make use of the weekly reload bonus, which is available for everyone. With a deposit as little as €10 (or equivalent) you will be able to get a 50% Casino Bonus up to €250. This bonus is available once per week, whenever you would like. Just activate the bonus in your account.
If Roulette is your favourite live casino game, then the Goldspin Casino has something truely awesome for you. Every single day you will be able to get a 20% Cashback up to €200. But beware the active times of this promotion. Cashback is only accumulated from 12:00 UTC to 16:00 UTC. To claim your Cashback, reach out to the customer support of the Goldspin Caisno. The Cashback bonus needs to be wagered once before it can be withdrawn.
To put it in simple terms, with Cashback players can get a portion of their net losses back, usually over a certain period of time. Once this period ends, all net losses are accumulated and the percentage multiplier is applied. The result is then usually added to the bonus balance of the player. As we mentioned, in the case of the Goldspin Casino, players need to contact the customer support via Live Chat.
Not only can players enjoy a daily Cashback on their Roulette adventures, they can also benefit off of a weekly Cashback Live Game Shows. Every week, players will get a 10% Cashback up to €500 on their net losses on all Live Game Shows. No additional opt-in is required. The Cashback will be credited on Mondays. Just like with the Roulette Cashback, your bonus needs to be wagered once in order to be withdrawable.
All bonuses provided at the Goldspin Casino, unless stated otherwise, come with a wagering requirement of 35 times your deposit in addition to the bonus amount. For instance, if you deposit €100 and receive a €100 bonus, you will need to wager €7,000 before you can initiate a withdrawal. While wagering, the maximum bet size is capped at €5 (or its equivalent) per bet. However, the bonus terms clearly indicate that you should avoid using the maximum bet size, so exercise caution. You will also have a time limit of 14 days to fulfill the wagering requirements; failing to do so will result in your bonus winnings being forfeited.
We strongly advise you to review the bonus terms yourself, as they can frequently change, and we may not always be able to keep them updated. It’s always wise to verify that the wagering requirements and bonus conditions are current.
The Goldspin Casino has been online for a bit now, given that its establishment was in 2024. This is still a pretty short time for an online casino. Because of this, it’s reasonable to question whether this online casino can be taken seriously. Trusting a platform that hasn’t been around long can be challenging, especially since there isn’t much player feedback available yet.
Nonetheless, from our perspective, the Goldspin Casino appears to be a reliable place to play. This assessment is based on several factors. One significant aspect is the online casino group that operates the Goldspin Casino. It is managed by Softgenius N.V., which has successfully run multiple brands since its inception and has built a solid reputation within the industry.
Additionally, we draw on our own experiences and tests. We extensively evaluated the Goldspin Casino and found that it treats its customers well, providing a trustworthy environment. Every aspect we tested, from deposits to verification and withdrawals, went smoothly, allowing us to confidently conclude that the Goldspin Casino is a reputable online casino operated by Softgenius N.V.
To deposit and play at the Goldspin Casino, you’ll need to create a user account, which is a straightforward process consisting of just a few simple steps. Start by clicking the golden Register button located in the upper right corner of the website. Once you do this, a window will appear prompting you to enter your preferred login credentials, including your email and password. You’ll also have the opportunity to select your desired welcome package, and if you make an incorrect choice, don’t worry, you can change it later. Just remember to at least check the first box below. If you don’t, you won’t be able to proceed. The second box can be checked too if you want to receive promotional emails.
The next step in the registration process requires you to provide additional personal information. You’ll need to enter your first and last name, birthdate, and gender. It’s crucial that you provide this information honestly, as inaccuracies could lead to issues during the verification process. Finally, in the last step, you will need to provide your residential details, including your city, address, postcode, and phone number. Again, it’s important that this information is truthful.
Once you have completed these steps, click the Register button below. You will receive a confirmation email containing a link. Click on this link to verify your email address. Now you’re all set to make your first deposit and enjoy your favorite games at the Goldspin Casino.
While we hope you have an enjoyable experience at the Goldspin Casino, it’s likely that you may encounter some issues or problems along the way, hopefully minor ones. If that happens or if you have any questions after reading our online casino review, you can reach out to the Goldspin Casino’s customer support for assistance. There are a few options available to get help.
The Goldspin Casino features a FAQ page, on which many frequently asked questions are collected and answered. To get there, scroll all the way down to the bottom and click on the FAQ button. Unfortunately, the FAQ page is rather short and basic. It only answers very generic questions.
Even though the FAQ page will most likely not suffice, you will have more ways for assistance available. For example the Live Chat feature, which is accessible 24/7 to all players. Simply click on the small brown speech bubble located in the lower right corner of the website to open a window where you can enter your name and email. Once you start the chat, a support agent will be available to assist you in a short amount of time. Just be prepared to communicate in English, as most agents will respond in that language. If you’re not very confident in your English skills, feel free to ask them to translate their responses.
The second option is to contact them via email. You can find the email address for the Goldspin Casino at the bottom of the website. Unfortunately, there isn’t a form to fill out, so you’ll need to use your email service to reach them directly at support@goldspin.com. While this method may take longer than Live Chat, there may be instances where email support can address more complex issues effectively. When emailing support, be sure to describe your problem as thoroughly as possible, and include screenshots if necessary. With this information, we have no doubt that the email team will be able to resolve your issue promptly.
To get a bit of an extra reward, players can utilize features to directly engage with the online casino. Features are a great way to explore different areas of online casinos and thus earn rewards such as cash prizes or free spins. Let’s see what the Goldspin Casino has in store.
As the name might suggest, everything is covered in gold at the Goldspin Casino. And this shows right from the start, when first entering the website. Upon entering, you will be greeted by a lady covered in gold. And that is not the only thing, as most of the buttons found on the website also have a golden touch to them. While this gives a feeling of high-class, the background is rather unspectacular, because there is only a pretty random symbol coated in a brown colour. All in all, a pretty design, not the best we have ever seen, but it suffices.
Navigating the Goldspin Casino is incredibly easy. The essential links you need, such as the game lobby, live casino, sports, promotions, and the VIP Club, are conveniently located at the top of the website. Additionally, there are some hidden menu options that can be accessed by expanding the upper bar in the top left corner, revealing another menu where you can also view your missions or your favorite games.
For anything related to your balance and profile, simply look to the upper right corner. By clicking on your profile picture, you can access a drop-down menu with various options concerning your profile and personal information.
The game lobby is designed with user-friendliness in mind as well. You can sort games into different categories, including Megaways, jackpots, lottery, and crash games. Furthermore, you can explore other sections, such as hot and cold games, live games, new releases, and those featuring a bonus buy option.
The Goldspin Casino also offers a VIP program designed to reward players who demonstrate loyalty to the online casino. This club consists of five levels, each containing five sub-levels. As you progress through each sub-level and major level, you will receive various rewards, including bonus money, increased withdrawal limits, a personal VIP manager, and weekly reload bonuses.
To move up in the ranks, you need to accumulate VIP Points, which are earned by placing real money bets on online slot games or live casino games. It’s important to note that only bets made with real money will count toward your VIP Points, bonus money will not be included. At the time of this review, we don’t have specific details regarding the conversion rate between bets and VIP Points.
Another intriguing feature for players at the Goldspin is Missions, which can be accessed through the expandable menu in the upper left corner. Missions serve as a means to reward players for completing specific tasks, such as placing a certain number of bets on a particular game or making a designated number of deposits. However, it’s important to note that you must opt-in to these missions before you can complete them, and the rewards tend to be quite modest, so don’t anticipate receiving significantly high rewards.
In addition to its impressive promotions and features, the Goldspin Casino has collaborated with various online software providers to offer tournaments for players. These tournaments feature diverse prize pools, which can include anything from free spins to substantial cash prizes. Additionally, players can participate in the casino’s own tournaments, which are held periodically and offer both cash and non-cash prizes, including exciting gadgets like smartphones. Each tournament will have its own specific set of rules, so it’s essential to adhere to them if you wish to participate.
The question of safety and reliability is not the only concern for players. Processes like deposits, withdrawals and verification also play a vital role. That’s why we lay great attention on these, as they will heavily impact our final conclusion.
To begin with deposits, adding funds at the Goldenspin Casino is straightforward. Simply click on the golden plus symbol located at the top right of your screen, next to your balance. This will open a window where you can select your preferred deposit method. The Goldspin Casino offers a variety of payment options, including Visa, Mastercard, Google Pay, Revolut, Mifinity, Jeton and Flexepin. While this may seem limited, the online casino also supports several popular cryptocurrencies for deposits, such as Bitcoin, Bitcoin Cash, Ethereum, Tether, Ripple, USD Coin, Cardano, Dogecoin, Litecoin, and DAI.
Before you can make any withdrawals, you must complete the verification process. To start this, click on your profile picture in the upper right corner and choose the Verification option from the drop-down menu. Here, you will find a list of required documents and their specifications for acceptance. Be aware that the Goldspin Casino may occasionally request additional documents. It’s advisable to check in with live chat daily regarding your documents, as delays in notification can occur. The verification process is expected to be completed within 72 hours, provided you have submitted all necessary documents. Every player must undergo this process without exception, making it crucial to enter accurate information during registration. If you discover any errors in your personal details, you can reach out to the support team for assistance in correcting them.
Now, let’s discuss withdrawals. The processing speed for withdrawals can vary significantly, taking anywhere from 24 to 72 hours. It’s also important to note that withdrawals are typically not processed on weekends. To request a withdrawal, click on your profile picture in the top right corner again, and from the drop-down menu, select My Account. On your account page, you will see a tile labeled “Withdraw from cashier.” This option will only be accessible once your account has been verified. If that is the case, a window will appear where you can choose your desired withdrawal method and fill in the necessary details. Remember, you must select the same method you used for your deposit. Otherwise, your withdrawal will be rejected.
Much to our and probably also your annoyance, the Goldspin Casino has withdrawal limits. These limits are set at €600 per day, €3,000 per week and €12,000 per month. These limits are really not great. They can be increased through the VIP system, but this can take some time.
The Goldspin Casino boasts an extensive selection of games from a variety of leading online slot providers, featuring well-known names such as Pragmatic Play, Play’n Go, Big Time Gaming, Games Global (formerly Microgaming), Hacksaw Gaming, and others. With over 90 online slot providers represented, ranging from popular favorites to lesser-known gems, the Goldspin Casino certainly offers something to match every player’s taste.
Beyond its impressive array of online slot games, the Goldspin Casino also features Live Casino games. Players can indulge in a variety of table games as well. This includes all-time favourites like Baccarat, Three Card Poker, Blackjack, Roulette, and many more. In addition to these traditional offerings, the platform presents thrilling Live game shows like Crazy Time, Crazy Coin Flip, Dream Catcher, Mega Wheel, Sweet Bonanza Candyland, and Gonzo’s Treasure Hunt, ensuring an exciting betting experience. By partnering with renowned live game providers such as Evolution and Pragmatic Play Live, the Goldspin Casino delivers unique table games and game shows for players to enjoy.
For those looking for an alternative gaming adventure, the Goldspin Casino also features a comprehensive sportsbook. Players can engage in real sports betting and live games at their convenience, with coverage of more than 35 different sports, including Soccer, Tennis, Basketball, Volleyball, and E-Sports like Couinter-Strike or League of Legends.
The Goldspin Casino is very similar to other online casinos operated by Softgenius N.V. It essentially maintains the same core elements like other online casinos of the same online casino group. Players will encounter a similar VIP system, as well as identical games, promotions, and overall features.
This consistency isn’t necessarily a negative aspect, as it allows you to expect similar standards across all casinos within this group. However, this approach may not have been the best strategy for the Softgenius N.V. casino group.
Regrettably, the Goldspin Casino does have several drawbacks that need to be addressed. The most notable issues are related to withdrawals and their limits. The processing time for withdrawals can be lengthy, potentially requiring a wait of several days or even weeks for your funds to arrive. Coupled with very low withdrawal limits, this can lead to a less than satisfactory user experience.
On the positive side, the Goldspin Casino offers enjoyable and engaging features throughout your gaming experience, even if the rewards may not be particularly generous. The VIP system, in particular, provides several appealing benefits, such as higher withdrawal limits and exclusive bonus promotions on a weekly basis, as well as on special occasions.
Overall, the Goldspin Casino can be considered an average online casino. While you may need to adjust to the lower-than-average withdrawal limits, if you can accept this aspect, you should have a pleasant gaming experience.
