One of the fastest rising new competitors on the online casino market is the SoftGenius N.V. online casino group. This online casino group hasn’t been on the market for too long but have already excited many online gambling enthusiasts from all over the world. With their brands launching faster and faster they are trying to attack the established online casino groups that dominate the market.
One of their most recent brand is the Winsane Casino. The online casino operated by SoftGenius N.V. has been launched early in 2024 and already looks to be a very promising contendor in terms of todays standards. The online casino is operating under the Curacao eGaming License. In this online casino review we will take a very close look at the Winsane Casino and examine if it can actually keep up with todays standards or if it looks better from the outside than the inside. Let’s waste no time.
As many online casinos do nowadays, the Winsane Casino offers various bonus offers and promotions for their players. These promotions will be available for both new players and persisting player, who stuck with the casino for a longer time. Let’s see what the Winsane Casino has to offer.
For all newly registered players the Winsane Casino has an incredible welcome package consisting of four different deposit bonuses. In order to claim these bonuses, just create an account and select the appropriate bonus when making a deposit.
On your first deposit you will be able to receive a 100% Casino Bonus up to €1,000 with excellent 50 Free Spins for you. Next up is the second deposit bonus which will grant you another 100% Casino Bonus up to €250. On to your third deposit, with which you can receive a 50% Casino Bonus up to €250. And lastly, on your fourth deposit you will receive another 50% Casino Bonus up to a maximum of €250. This is a pretty solid welcome package that surely gives players a nice balance boost and enough extended playing time to get to now the Winsane Casino better.
If the welcome package is not enough for you, don’t worry. The Winsane Casino also offers various other promotions you can check out. One of these promotions is the Weekend Early Bird Reload Bonus, which consists of a 50% Casino Bonus up to €500. This bonus will be available once a day from Fridays to Sundays. Just select the bonus in your account and make a qualifying deposit of at least €20.
If you’re a fan of live casino games, the Winsane Casino has the perfect offer for you. Every week, starting on Mondays, you will be able to earn Cashback on all of your net losses on live casino games. The cashback percentage will be 20% up to a maximum of €200 with a wagering requirement of 1 time the bonus amount. In order to claim your cashback, you will need to contact the customer support on a Monday after the current time period for the cashback promotion has ended.
Care to have a bit of a rush with mystery boxes? The Winsane Casino makes it possible. And the best thing is: you don’t even need to make a deposit. But you will need to be quick. Only the first 500 people who log in on Sundays will receive a mystery box. This box can contain anything between 10 Free Spins and €100 bonus money. So be quick and get rewarded.
If you are more of a sports enthusiast, you probably have come to the right place. The Winsane Casino not only offers a comprehensive sportsbook, but it also offers lots and lots of promotions for sports betters. Check out the promotion page of the Winsane Casino and see for yourself.
All issued bonuses, if not stated otherwise, will be subject to a wagering requirement of 35 times your deposit plus the bonus amount. So if you deposit €100 and get a bonus of €100, you will need to wager €7,000 before you can request a withdrawal. The maximum bet size while wagering is limited to €5 (or equivalent) per bet. However, the bonus terms prohibit that you actually use the maximum bet size, so be careful! You will have a time limit of 14 days to complete the wagering requirements, otherwise your bonus winnings will be voided.
We highly recommend you to take a look at the bonus terms yourself. These can often change and we won’t be able to keep them up to date at all times. So it’s always best you reassure yourself if the wagering requirements and bonus terms are still up-to-date.
The Winsane Casino is a very young and fresh online casino, given that it has been established in 2024. With this in mind, it is a justified question whether the online casino is serious or not. It can be hard to find out if you can trust an online casino that hasn’t been online for too long and thus hasn’t received a lot of player feedback yet.
However, from our standpoint, the Winsane Casino is actually a trustworthy environment to play at. This concludes from multiple factors. One of the factors is the online casino group the Winsane Casino is part of. The online casino is operated by Softgenius N.V., which is also a pretty young contender on the online casino market. However, the online casino group has been operating multiple brands since its establishment and has gained a pretty solid reputation on the online casino market.
The other factor we mostly rely on are our own experiences and tests. We have tested the Winsane Casino extensively and came to the conclusion that the online casino treats its customers good and it is a trustworthy environment. Everything we tested went smooth, from deposits to verification and withdrawals, so we can certainly say that the Winsane Casino is a serious online casino by Softgenius N.V.
It should come as no surprise that in order to be able to deposit and play at the Winsane Casino you will first need to create a user account. However, no worries, this is done in just a few simple steps. To start the registration process, first click on the blue Register button in the upper right corner. If done so, a window should pop up. In this window you will be asked to set your desired log-in credentials, so your email and password. You will also be able to choose your desired welcome package. Don’t worry if you misclicked, you will be able to change that later on. Don’t forget to check the first box beneath, otherwise you won’t be able to progress.
The second step of the registration procedure will require you to fill in some more personal details. You are required to fill in your first and last name, as well as you birth date and gender. It is very important that you fill these blanks honestly and truthfully, otherwise you will get into trouble when it comes to the verifiation process. Finally, on the last step you are required to fill in details about your residence. Fill in your city, your address and your postcode as well as your phone number. Again, these declarations need to be honest.
When finished with these steps, hit the Register button below. You will be send a confirmation email with a link in it. Click it to confirm your email address. Now you are ready to roll, make your first deposit and enjoy your favourite games at the Winsane Casino.
Unfortunately there is no such thing as a perfect online casino. With that in mind, we of course hope that you enjoy your time at the Winsane Casino, but sooner or later you will most likely encounter some kind of issue or problem, hopefully only minor. But in case this happens, or you are just left with some questions after reading our online casino review, you will be able to contact the customer support of the Winsane Casino. To do so you will have two options.
The first and most likely fastest way is the Live Chat. This option will be available 24/7 to everyone and is easily accessible by clicking the little grey speech bubble in the lower right corner of the website. Clicking on it will open up a window, asking you to put in your name and email. If you now start the chat, a support agent will be right there for you in short amount of time. But be prepared to use the English language, since most of the agents will be writing in English. If your English is not that great, ask them if they could translate their answers.
The second option you have is via email. The email address of the Winsane Casino can be found at the bottom of the website. Unfortunately there is no form or anything like that that you could fill out, so you will have to email them using your email service. Just send an email to support@winsane.com. Although this option will take much longer than the Live Chat, in some cases an issue can be so severe, that the email support can help you better. When emailing the support, try to describe your problem as detailed as you possibly can, and if necessary try to attach screenshots. Then we have no doubt that the email team can solve your problem in no time.
Most online casinos on the current online casino markets have a few features to keep players entertained. We will now take a look at all of the different features the Winsane Casino has to offer for players.
One thing that really makes the Winsane Casino stand out compared to the other online casinos of Softgenius N.V. is its design. Where other online casinos of the same online casino group use pretty much the same design, the Winsane Casino tried a different approach. When entering the website you will be greeted with a more or less futuristic design with a cyberpunk theme. The whole website is held in a darker blue with some brighter and darker shades and contrasts.
The navigation through the Winsane Casino is an absolute breeze. The most important links you need can be found at the top of the website, including the game lobby, live casino, sports, promotions and the VIP Club. But there are also some hidden menu points. These can be seen if you expand the upper bar in the top left corner. This will open up another menu in which you will also be able to see your missions.
For everything related to your balance and profile, check the upper right corner. You can click on your profile picture to get a drop-down menu in which you will be able to choose from different options regarding your profile and personal data.
The game lobby itself is also very user-friendly. You will be able to sort games based on different categories like Megaways, jackpots, lottery or crash games. You can also browse other categories like hot and cold games, live games, new games and also games with a bonus buy option.
Of course the Winsane Casino will also feature a VIP club. This feature is for players that show their loyalty to the online casino and thus get rewarded. The VIP club will consist of 5 levels, each containing 5 sub-levels. For each sub-level you reach you will get rewarded, as well for each major level you achieve. Ranking up will reward you with many different things, like bonus money, higher withdrawal limits, a personal vip manager and weekly reload bonuses.
In order to advance in levels you will need to collect VIP Points. These are earned by placing bets, whether it be in online slot games or live casino games. However, only real money bets will count, bonus money will not. At the time of writing this review we don’t have exact information on how the conversion rate of bets and VIP points is.
Another very interesting feature for player are missions. These can be found in the openable menu in the upper left corner. Missions are a way to reward players after completing certain tasks. These tasks usually include something like “make a certain amount of bets in a certain game” or “make a certain amount of deposits”. These missions however will require you to opt-in before they can be completed, and the rewards are actually very marginal, so don’t expect to get crazy high rewards.
Among other great promotions and features, the Winsane Casino has also partnered with various online software providers to bring tournaments to players. These tournaments have different prize pools, ranging from free spins to very high cash prizes. But if you want you can also join the house-own tournaments. From time to time the Winsane Casino will host tournaments for cash and non-cash prizes, including neat gadgets like smartphones. Every tournament will come with its own set of rules, so make sure you stick to them if you want to participate in one.
One of the most important aspects of an online casino are the deposits, withdrawals and the verification process. Let’s see how the Winsane Casino handles them.
First we will focus on the deposits. Making a deposit at the Winsane Casino is pretty simple and easy to get to. First, click on the big blue plus symbol on the top right of your screen, right next to your balance. After clicking on it, a window will open, asking for your desired deposit method. You will have quite a few paymenth methods available at the Winsane Casino. These payment methods are: Google Pay, Visa, Mastercard, Mifinity, Jeton, Bank Transfer, Flexepin and Revolut.
While this doesn’t seem like a lot for now, the Winsane Casino will also offer some of the most famous crypto currencies, that you can use to deposit with. Available crypto currencies are: Bitcoin, Bitcoin Cash, Ethereum, Tether, Ripple, Binance Coin, USD Coin, Cardano, Dogecoin, Litecoin and DAI.
Before you will be able to receive any withdrawals, you will first need to complete the verification process. To initiate this process, click on your profile picture in the upper right corner and select the Verification option in the drop-down menu. There you can see every document and what they should contain in order to be accepted. Beware though: in some cases the Winsane Casino might request additional documents. Be sure to ask the live chat on a daily basis about your documents, otherwise it will take a long time until you will get a notification.
The verification process should be done within 72 hours, given you have provided all requested documents. Every single player will need to complete this process, without any exceptions. That’s why it is utmost important that you filled in the correct details at the registration. Should you have encountered an error in your personal details, you can contact the support team, which will help you fix the issue.
Next, we want to talk about withdrawals. The speed in which these are processed heavily varies. It can take anything from 24 hours to 72 hours. Additionally, it is important to note that withdrawals do not seem to be processed on weekends. But how do you actually request a withdrawal?
This is an option that is more or less hidden and not that obvious to find. If you want to request a withdrawal, click on your profile picture in the top right corner once again. In the drop down menu, select Dashboard. In your dashboard you will find a tile that reads “Withdraw from cashier”, click on that. This option will only be available once you have verified your account. If that’s a case, a window will open. Choose your desired withdrawal method and fill in all of the necessary details. Remember that you are required to choose the same method that you have used to deposit with. If you don’t your withdrawal is guaranteed to be rejected.
Unfortunately, the Winsane Casino will have Daily, Weekly and Monthly withdrawal limits, and these are really not that great. The limits at the Winsane Casino are: €600 per day; €3,000 per week and €12,000 per month. These withdrawal limits are on the very low end and will have a massive impact on our final rating. However, you can increase these limits through the VIP system, but it can take quite a while.
The Winsane Casino offers a wide range of games sourced from various top online slot providers, including well-known names like Pragmatic Play, Play’n Go, Big Time Gaming, Games Global (formerly known as Microgaming), Hacksaw Gaming and others. With a selection of more than 78 online slot providers, ranging from popular choices to hidden gems, the Winsane Casino undoubtedly has a game to suit your preferences.
In addition to its vast collection of online slot games, the Winsane Casino also provides Live Casino games. Players can enjoy a variety of table games such as Baccarat, Three Card Poker, Blackjack, Roulette, and many more. Alongside traditional table games, the platform offers exciting Live game shows like Crazy Time, Crazy Coin Flip, Dream Catcher, Mega Wheel, Sweet Bonanza Candyland and Gonzo’s Treasure Hunt, ensuring an exhilarating betting experience. Collaborating with live game providers such as Evolution and Pragmatic Play Live, the Winsane Casino presents unique table games and game shows for players to enjoy. Furthermore, the platform introduces the engaging Livespins feature, allowing users to join in betting behind streamers, an exciting feature worth trying out.
For those seeking a different gaming experience, the Winsane Casino also offers a comprehensive sportsbook. Players can participate in real sports betting and live games at their convenience, with the platform covering more than 35 different sports, including Soccer, Tennis, Basketball, Volleyball, and E-Sports.
Even though the Winsane Casino has a whole different look than all of the other Softgenius N.V. online casinos, it pretty much stays the same. You will have the same VIP system, the same games, the same promotions and pretty much the same features.
This doesn’t have to be a bad thing of course. Having the same online casinos means that you can expect the same standards with every online casino of this online casino group. But in the case of the Softgenius N.V. casino group this might not have been the best decision.
Unfortunately, the Winsane Casino features quite a few negative points that we need to mention. First and most obvious are the withdrawals and the withdrawal limits. Withdrawals can take a bit of time to be processed, so you may have to wait for a couple of days or weeks for your money to arrive. This paired with really low withdrawal limits doesn’t make for a good user experience in our opinion.
But of course the Winsane Casino also has upsides. The features you will encounter when making your journey through the online casino are fun and enticing, although their rewards might lack a bit. The VIP system however holds a lot of interesting benefits, like increased withdrawal limits and exclusive bonus promotions every week and even on special occasions.
All in all the Winsane Casino is an average online casino to play at. You might need to get used to the lower-than-average withdrawal limits, but if you can live with these you are pretty much good to go.
