Everyone likes cookies, right? Well, of course there are some people that don’t like cookies, and this is good, would be boring if everyone would like the same things. That shouldn’t keep you away from the Cookie Casino though. The online casino is operated by N1 Interactive Ltd. and is running since 2020, so we can consider it an established online casino. The Cookie Casino is licensed under the Malta Gaming Authority.
In this online casino review we will be examining the treats at the Cookie Casino. Are the features actually a treat or more like really bad and sour candy? Let’s waste no time and find out.
The question of trust and safety is a very important one, no matter in which online casino you want to play. If we take a closer look at the Cookie Casino, this question answers pretty easily. Short answer, yes. The Cookie Casino is a trustworthy online casino in our eyes. Now for the explanation: first of all, the Cookie Casino is licensed under the Malta Gaming Authority, MGA in short. This is one of, if not the safest online casino license you will find on the current online casino market. If you ever feel like you have been unfairly treated by an online casino under this license, you can file official complaints that will be investigated in a fair amount of time.
Another factor for us is the casino group the online casino is operated by. The N1 Interactive Ltd. group has been on the online casino market for quite some time now. Over this time they have achieved to build up a very positive reputation of a respectable online casino group.
But to be completely sure we of course had to test the Cookie Casino ourselves. And the results of these tests pretty much came out as expected. While playing, withdrawing and verifying we have never run into any kinds of problems. Everything went smooth and without anything we could complain about. This leads us to the conclusion that the Cookie Casino is indeed a trustworthy environment.
If you want to taste all of the treats the Cookie Casino has in store for you, you will not get around creating a user account. This process however is absolutely easy and done in just a few steps. To get things started, click on the orange Registration button in the upper left corner. On the following page you will be asked to put in your prefered log-in credentials, as well as your currency of choice and your country of residence. As soon as you have put in everything you can hit the Next button.
In the second and already final step you are required to fill in all of your personal details such as your name, your city and your address. It is utmost important to fill in these blanks truthfully and honestly, as you will have issues in the verification process later. We will cover this in detail later on. Once you have put in everything, make sure to check the last box beneath and hit the green Registration button. Congratulations, you have just created an account at the Cookie Casino and are ready to deposit and play all of your favourite games.
If for some reason you have made a mistake at the account creation or you have run into another problem while enjoying your treats at the Cookie Casino, you can always ask the customer support team of the online casino. These competent folks are always there to help any player, no matter how severe the issue is. To get help you will have a few different options.
The easiest and most forward option is the live chat, which will be open 24/7 for every player who seeks help or advice. To get there you will have 2 ways. Either you open the side bar in the upper left corner and hit the Live Chat button or you click the white and purple speech bubble in the lower right corner. No matter what you choose, a window will open if you hit one of these buttons. In this window you will need to put in your name and email address, as well as choose your desired language.
You will have the choice between English, German, Spanish, Italian and Portuguese. Once you have made your choice, click the Start The Chat button and you will be directed to a support agent, who will try their best to assist you with any problem. However, we advice you to use English, as most support agents will be English speaking and only use translators.
However, there’s another option you have to contact the support team, and this is the email support. This option is only accessible via a form on the website, which you will need to fill out. To get to this form, you must click the Support link at the bottom of the website. In this form you will need to enter you email address as well as your message. Be sure to describe your problem as detailed as you possibly can, so that the email support team can work efficiently on a solution.
Personally, we would prefer to have an actualy email address to which we can send an email, as you could attach screenshots there. You can expect an answer within 24 hours. Email support can be helpful with more severe problems, but will take longer to respond, obviously.
In this section we want to see what features the Cookie Casino can offer to wake the interest of potential players and how sweet these treats are. Let’s begin.
The Ccokie Casino will give players a mixed design. On the upper half of the website you will find a more purple approach, while the bottom half will be pretty much all white in the background, with games bringing most of the other colours. This can get a bit uncomfortable after some time, as the bright colour can start to irritate after a certain while. We have mixed feelings about the design choices of the Cookie Casino. It doesn’t look like it’s from a decade ago, but it also doesn’t give a really modern feeling. Besides, some widgets like the recent winners or the total amount of jackpots feel like they’re totally out of place, somewhere in the middle of the website.
Navigation-wise your journey through the Cookie Casino can get a bit messy. First of all you will have the top bar, which already shows you a view essential options like the VIP program, running promotions and a few infos about your balance. The more detailed part is the side bar though, which can be accessed by clicking the three stripes at the upper left corner of the website. In this side bar you will be able to see your VIP progress, as well as some more options to explore, like running tournaments or your way to the game lobby.
Speaking of the game lobby, here you will actually be able to filter games for certain categories, for example new and top games, live games and more. You will also be able to look for games directly through the search bar or filter for certain online software providers.
As with many online casinos, they need something to keep the players motivated to play and reward loyalty. That’s why the Cookie Casino have managed to create their own VIP system, in which you will get rewarded for staying with the online casino. The VIP system consist of 30 different level, which each hold a different reward.
In order to ascend in VIP ranks, you will need to collect Comp Points. These points are earned by simply playing your favourite online slot games with real money. Emphasis on online slot games and real money, as these two conditions must be true in order to gain points. For every €25 (or equivalent) made in bets in online slot games you will get 1 Comp Point. After getting to a certain amount of Comp Points, you will reach the next rank, gaining the rewards of this rank. These rewards will usually be free spins or bonus money. These rewards will come with a wagering requirement of 3 times the bonus amount.
If you’re looking for a fun way to play online slot games or maybe you are into a challenge, the Cookie Casino is offering various different tournaments. These tournaments can either be with a partnership from other providers or hosted by the online casino itself. Let’s take the Grand Joust for example. This tournament is hosted by the Cookie Casino and is held every 5 days. In these 5 days, players compete for the top spot, earning the biggest part of the prize pool, which will indeed be progressive. The more player participate, the higher the prize pool will be. For more information about specific tournaments check the tournaments tab.
Now we will get to a more essential aspect of an online casino. We’re talking about deposits, withdrawals and the verification process. Let’s first take a look at how to deposit. Making a deposit at the Cookie Casino is very simple and does not take a lot of time. First, open up the side bar by clicking the three lines in the upper left corner of the website. After that, click on the orange Deposit button beneath your name. A window will open after, asking for your desired deposit method.
Using one of the following methods will allow you to make a deposit at the Cookie Casino: Bank Transfer, Giropay, iDebit, Instadebit, Interac, Visa, Mastercard, Maestro, Mifinity, Neosurf, Skrill, Neteller, paysafecard, Rapid Transfer and Revolut. So as you can see, the Cookie Casino will offer a lot of commonly used payment methods for you.
Before you will be able to receive any withdrawals, you will need to go through the verification process. No panic though, this process is very simple. Now, it can be a bit tricky to get to the Verification tab at the Cookie Casino. In order to get there, open up the side bar and click on the icon above your name. This will lead you to your profile, where you will need to navigate to Profile on the following page. Once there, head to the Verification tab.
As you can see here, the verification process will be lead by a third party service called HooYu. With this software you will need to verify your identity. HooYu will lead you through every step and explain what you will have to do. The big advantage with this system is that the verification process, once you have completed all of the steps, is basically done and you will be almost instantly be verified. However, this process is unavoidable and has to be completed by every single player.
Next we will cover the withdrawals. These will be processed rather quickly and should usually not take longer than 24 hours until they will be paid out, often it will take even less time. Although this actually depends on a number of different factors. For example, larger amounts will take longer to be processed than smaller amounts. But a reasonable question is: How do you actually request a withdrawal? This is actually a bit hidden and not so easy to find.
In order to request a withdrawal, head to your profile by clicking the icon once again. On the following page, head to Wallet and switch to the Withdrawal tab. In this tab you will be able to choose your desired withdrawal method and fill in all of the necessary details. Keep in mind that you can only ever withdraw to the same method that you have used to deposit with. Once you have filled in every detail, hit the Withdraw button beneath and wait for your withdrawal to be processed.
Unfortunately, the Cookie Casino will come with withdrawal limits, which seems to be unavoidable these days. But to be completely honest, the withdrawal limits of the Cookie Casino actually look quite nice. You will be able to withdraw €4,000 per day, €10,000 per week and €40,000 per month. So although withdrawal limits are in play, they look actually pretty good and are not too big of a deal.
The Cookie Casino has a pretty decent range of different and well-known online slot providers to offer. This includes the most played providers such as Nolimit City, Pragmatic Play, ELK Studios or Play’n Go, which are loved by players around the world. You will be able to choose from well over 70 online slot providers, from well-known providers to hidden gems, which will bring their quality games right on your screen..
But even if you’re not a fan of online slot games, the Cookie Casino has to offer, you can also enjoy live casino games. You will find a lot of different table games like Blackjack, Baccarat, Roulette and lots of others, all playable with a live table dealer if you with so. Not only the table games will be available though.
At the Cookie Casino you will also find the famous and beloved live game shows, which have been a fan favourite for years now. These live game shows in the form of Crazy Time, Sweet Bonanza CandyLand, Crazy Coin Flip, Gonzo’s Treasure Hunt or Boom City are a guarantee for betting rounds filled with excitement. Unfortunately the Cookie Casino does not tell us which live casino providers exactly you can find, but we can tell you that Pragmatic Play Live, Evolution Gaming and Playtech will be in the mix.
Would be a shame if the Cookie Casino wouldn’t offer some nice treats in form of bonuses and promotions for new and persistent players, right? Let’s see what these treats are.
The Cookie Casino will offer a small but solid welcome package for new players. This welcome package will be claimable by every newly registered player who did not yet make their first deposits. The welcome package will consist of 2 different deposit bonuses.
On your first deposit you will be able to double your playtime with a 100% Casino Bonus up to €100 and 120 free spins on top. To claim this bonus, use the bonuscode: CAKE at the deposit window or just choose the bonus when making your deposit.
And as your second deposit bonus you will get another 50% Casino Bonus up to €100 with another 100 free spins for you to enjoy. This time you either use the bonuscode: SWEET or you select the bonus again on your deposit. So all in all not the greatest welcome package of all time, of course. But you will be able to extend your playing time a bit and test out the Cookie Casino for yourself.
Talking about treats, how would you like some on Tuesdays? Because the Cookie Casino is giving out some at the start of the week. You can claim 30 free spins for any deposit of €20 or above. Just enter the bonuscode: TUESDAY and enjoy your 30 free spins.
What better way to finish off the week with a nice reload bonus? That was probably the thought behind the Sunday reload, as you will get a 50% Casino Bonus up to €100 with 50 free spins on top if you make a deposit on Sundays. All you have to do is enter the bonuscode: SUGAR and deposit on Sundays to claim your bonus.
All bonuses, if not stated otherwise in their respective bonus terms, are subject to a wagering requirement of 40 times the bonus amount. The maximum bet during wagering is €5 (or equivalent). This does include double-ups like card games after a win. Breaking this rule will result in your winnings being confiscated. Bonuses will come with a time limit of 14 days. If the bonus is not wagered within these 14 days, your bonus money will get voided.
We strongly recommend that you check out the bonus terms yourself before claiming any bonus. Bonus Terms can change from time to time and we won’t be able to keep them updated at any times.
So, is the Cookie Casino a treat for players or just some spoiled candy leftover from christmas? We tend to go with the first statement. The Cookie Casino has many things to offer for all kinds of players, let it be new ones or regular ones. Although the design of the online casino won’t let you think that it is an online casino for adult people. Putting this aside though, the Cookie Casino has great things to offer.
One thing we like is the VIP system, in which you will get rewards the more you play at the Cookie Casino. Although we have something very important to state here. Do not try to grind out these VIP levels, as the rewards are not necessarily worth the amount of money that needs to be wagered. Take it slow and play whenever you like and the rewards will come passively, literally.
The promotions of the Cookie Casino are not the greatest or best we have ever seen, obviously. But we like the idea that you can for example double your deposit and see for yourself if the Cookie Casino is a place you want to stay at or not. And if you haven’t decided after your first deposit, you will still have the second deposit bonus available. Pair that with some neat reload bonuses and we’re sure that bonus players will have a great time at the Cookie Casino.
So in the end we are pretty satisfied with what the Cookie Casino can offer every type of player. You will find a nice welcome package, a decent VIP program, fast withdrawals and verification, a nice and competent customer support team and some different ways to play online slot games through tournaments. Pretty much eveything a player could wish for.
