BetandPlay Casino Review
The BetAndPlay Online Casino is a relatively young online casino that was first introduced in 2023 and is part of one of the biggest online casino groups on the market. BetAndPlay is operated by Dama N.V. and licensed under the Curacao eGaming License. The BetAndPlay Casino comes with many features, an interesting welcome bonus, competent customer support and many other great things.
In this online casino review we will be taking a closer look at the BetAndPlay Casino and share our thoughts and views of what we like and dislike.
BetAndPlay Casino: How trustworthy is it?
Especially younger online casino you have to be careful whether you put all your trust in it or not. But from our view BetAndPlay is a trustworthy environment. The online casino is operated by Dama N.V., one of the biggest casino groups you will find. Dama N.V. is known for being a serious online casino group for years now, still counting. But we didn’t leave it at that, of course we tested the BetAndPlay Casino ourselves. We’ve been testing the online casino in-depth, and we always received our withdrawed money in a fair amount of time, without running into any sort of problem. We have absolutely no doubt that everyone who did not violate the bonus terms or terms of service will receive their money. If you want to know more about withdrawals and their processing speed, we will cover that later on.
BetAndPlay Casino: Registration
To play at BetAndPlay you of course need a user account. Hit the green „Sign Up“ button on the upper right side of the website. Next up you will have to fill in your preferred log-in credentials such as email and password as well as your country and your date of birth. Don’t forget to check the boxes beneath, otherwise you won’t be able to complete the registration. While you’re technically done here, you will need to complete two additional steps. First check your email inbox for a verification email from BetAndPlay. If you’re done with that it is important to fill in your personal details. Click on the little manekin in the top right of the website. Then navigate to „Profile“ in the drop down menu and then to „Profile“ again on the following side. Here you can fill in your personal details. As always, make sure you’re putting in the right information, otherwise you will have problems later on when it comes to verification.
Once you completed all these steps you’re ready to roll and make a deposit. Of course you could make a deposit right after the first step, but you won’t find a way around putting in your personal details, so might as well do it while you’re at it.
BetAndPlay Casino: Customer Support
If you ever happen to encounter a problem while enjoying your time at BetAndPlay, the customer support of the young online casino is always ready to help you out. To get in contact with them you have 2 options available.
Your first option is the Live Chat. The Live Chat is available 24/7 to everyone and is easily accessible. To open it up you have to click on the little speech bubble in the lower right corner of the website. It can be a bit tricky to see depending on where you are on the site because it’s so small, but it’s definitely there. Once you’ve done that a window will pop up, asking you to put in your name and email- If you now start a chat, a support agent will be right there for you in short amount of time. Little tip from our site: Live chat usually uses english language, so be prepared to talk english or let the support translate their answers.
The other option you have is via email. You can find the email address of the Lucky Dreams Casino under the „Support“ link at the bottom of the website. There is also a form you can use to directly contact the email support team. On some occasions e-mail support can be more helpful than Live Chat, so it’s up to you to decide which of these methods you want to use. Email support will most likely be more helpful if you’re not that good in english or have problems describing your issue in english.
New online casinos also like to get feedback or complaints if something isn’t right, so you can let them know via email.
BetAndPlay Casino: Feature Overview
BetAndPlay comes with a simple yet effective design choice. Most of the website is held in a simple black and red colour. Only some buttons for depositing or in the game lobby are in a much colourful design.
To quickly navigate through the BetAndPlay Casino you can use the side bar. From there you can easily go to all of the sub-categories BetAndPlay offers. You can access games, Live Casino, look up promotions, check your VIP status and much more.
The BetAndPlay Casino features its own seasonal VIP system. One season lasts for 90 days. There are 20 VIP levels in total. To advance in levels you need to collect Comp Points (CP). These are passively earned while playing anything. For every 5€ (or equivalent) made in bets you gain 1 CP. Keep in mind that this does only count when playing slot games. Leveling up your VIP status will earn you lots of rewards and benefits, that we will cover later on in this online casino review.
BetAndPlay Casino: Deposit, Withdrawal and Verification
At BetAndPlay you have many ways of depositing.. Just click the green „Deposit“ button in the upper middle of the website, then a window will pop up. From there you can choose your desired payment method. To deposit at the BetAndPlay Casino you can use Astropay, Bank Transfer, CashToCode, ecoPayz, eZeeWallet, iDebit, Interac, Jeton, Maestro, Mastercard, Mifinity, MuchBetter, Neteller, Neosurf, Pay For Fun, Paysafecard, Rapid Transfer, Skrill, Visa and Volt. But at BetAndPlay you can also use crypto currencies for deposit. The following crypto currencies are available: Bitcoin, Bitcoin Cash, Tether, Litecoin, Ethereum and Dogecoin.
Keep in mind that you can only withdraw with the method you deposited with, so choose your deposit method carefully. To request a withdrawal, first of all, click on the little manekin in the top right. Next, click on „Profile“ in the drop down menu. Navigate to „Wallet“ in the side bar. Now select the „Withdrawal“ tab and use the same method you deposited with. Fill in everything necessary, click on „withdraw“ at the bottom and wait for you withdrawal to be processed.
How fast withdrawals are processed actually depends on your withdrawal method. While Bank Transfer can take anything between 1 to 5 days, crypto withdrawals are usually processed instantly as soon as they are approved.
In terms of verification, the BetAndPlay Casino is top notch. It shouldn’t take longer than 24 hours to approve your documents, in many cases it will be even faster. To see which documents you need, click on the little manekin in the top right. Next, click on „Profile“ in the drop down menu. Navigate to „Profile“ in the side bar and select the „Verification“ tab. Here you can see and submit all of your documents.
BetAndPlay Casino: Slot Games and Live Casino
The BetAndPlay Casino offers many online casino games from a a large variety of different well known and lesser known providers. This includes online slot providers such as Hacksaw Gaming, Big Time Gaming, Play’n Go, Push Gaming, Pragmatic Play and many many more. BetAndPlay is home to almost 9,000 games from all kinds of online software providers, so we are sure that they will have the right game for you.
But of course that’s not everything at BetAndPlay. The online casino also features Live Casino games. You will find a lot of different table games like Roulette, Baccarat, Blackjack and lots of others. Besides the classic table games you also have the famous and well-received Live game shows. These live game shows in the form of Dream Catcher, Crazy Time, Sweet Bonanza Candyland or Monopoly Live are a guarantee for exciting and thrilling betting rounds. The Voodoo Casino has a few different live game providers to choose from, with famous names like Evolution and Pragmatic Play Live among them, each of them with their own and unique table games and game shows for you to enjoy.
BetAndPlay Casino: Bonus Offers and Promotions
The BetAndPlay Casino comes with some interesting promotions for every type of player. First of all, let’s take a look at the welcome package.
The welcome package consists of „only“ two deposit bonuses, but these bonuses are heavy. On your first deposit, BetAndPlay will double up your deposit with a 100% Casino Bonus up to 500€ and 50 Free Spins on top. Definitely worth checking out. And on your second deposit, BetAndPlay will again boost your balance with another 100% Casino Bonus up to 250€ and 100 Free Spins to finish it off. So as you can see, they might not have the most welcome bonuses, but two 100% bonuses is definitely great. There is no bonuscode for either of the deposit bonuses.
All deposit bonuses are met with a wager requirement of 50 times the bonus amount. The maximum bet size while wagering is 5€. The wager looks a bit high, but the requirements can definitely be met
BetAndPlay also comes with some other promotions that we want to share with you.
BetAndPlay hosts the Refer a Friend promotion, something we rarely ever see in online casinos. When you successfully refer a friend, you and your friend will both receive 50€ bonus money and 20 free spins. All you have to do is refer a friend and mail email@example.com with their username and/or full name. Your friend will need to verify their account and make a deposit of at least 20€ (or equivalent), and once that’s done the bonus will be credited to you.
Tied to your VIP status are many kinds of rewards. These rewards can be Free Spins, Bonus money, CP boosts or even a weekly Cashback promotion. Starting at level 3, you will earn 2% weekly Cashback. How much Cashback you can get is dependent on your VIP level, the higher you are, the more you can earn. The amount of weekly Cashback can go up to 20% on the highest VIP level, so it could be worth grinding it out. Additionally, you will get VIP support, regular promotions and offers and even free gifts and event invites if you are among the top VIP players.
Every Saturday and Sunday there are 200 Free Spins waiting for you. On both days you can claim up to 100 Free Spins. Just log in on a saturday and/or sunday and make a deposit. Your deposit will be matched with equal free spins, so if you deposit 50€ you will get 50 free spins. These Free Spins will be available in Pragmatic Play’s „Book of the Fallen“ or, if Pragmatic Play isn’t available for you, in BGaming’s „Wild Cash“.
Are you ready for the Mid-Week Bankroll Booster? Every Wednesday between 16:00 and 19:00 UTC you can get a 50% Casino Bonus up to 250€. To get this bonus you had to have one deposit in the previous week, then deposit in the given time window.
BetAndPlay Casino: Conclusion
Alright, it is time to find some closing words about the BetAndPlay Casino. So, first of all, let’s talk about what we don’t like. But to be honest, there is not really anything that stands out. The design, although simple, is great and does its job perfectly well, the support team is very competent, the selection of games is amazing, what else could a player ask for?
The welcome package, although not the greatest, is also something we really like to see. Two 100% bonuses on your first two deposits is very nice to have and something you won’t see on every online casino. Sure, the wager requirements may seem a bit high, but its not unbeatable with a bit of luck.
The VIP system is loaded with rewards and benefits. The only negative thing about it could be the seasonal aspect. It feels a bit weird losing your progress after a set amount of time, so you have to earn it again. But that could also be a positive aspect, given that you can also earn the rewards again. Some may like it, some may hate it, but BetAndPlay is still a young casino, so there might be changes in the future.
In the end, BetAndPlay is an environment we really enjoy. It pretty much offers everything a player could ask for, with a gigantic selection of games, a great welcome package and easy-to-understand design, without a lot of fancy stuff. This concludes our online casino review of BetAndPlay. We had lots of fun testing it and we hope that we answered all of your questions.