Axe Casino Review
We’ve tested Axe Casino and rated it 6.43 out of 10. This means the casino is OK to play at. Axe Casino is doing most things right, but unfortunately some bad terms are holding it back from receiving a better rating.
In this online casino review we will be delving deep, and take an in-depth look at the Axe Casino. This online casino has first started its operations in the year 2019, and can therefore definitely be seen as an established online casino. The Axe Casino is owned by Dama N.V. Just like any other casino operated by them, it acts under the Curacao eGaming license. The Axe Casino has a lot of things in store for new and persisting players, like a competent customer service, interesting promotions and other features. But the question is: How good are these features?
We will be trying our best to answer all of your questions in this online casino review. We will be talking about safety, deposits, withdrawals, the choice of games and more.
Axe Casino: How trustworthy is it?
We will not be beating around the bush for too long, in our eyes the Axe Casino is a safe environment for every player. We have no doubt that they will pay out your winnings in an adequate amount of time, as long as players have not breached any terms or conditions.
But how can we be so sure about that? First of all, the Axe Casino is owned and operated by Dama N.V. If this name does not ring a bell to you: Dama N.V. is a casino group that operates lots of online casinos on the market. Over the years they have built up a reputation, and they have proven lots of times that this reputation is there for a reason. Of course, there will always be black sheep among them, but the Axe Casino does not count to them.
However, we have heard of players who’s winnings were held back for an unfair amount of time because of the suspicion of „foul play“. This is of course not the best behaviour the online casino can show, but as far as we know these things happen pretty rarely. And as long as there is nothing foul in play, players should receive their winnings.
Axe Casino: Registration
If you want to play at the Axe Casino, you won’t get around creating a user account.. The good thing is, you can do that right on the front page. Just fill in your preferred log-in credentials such as email and password as well as your country and preferred currency. Check the box beneath, otherwise you won’t be able to complete the registration. You will only need to check the bottom box. The on above is only for promotional purposes, which you can turn on or off, just like you want.
Technically you’re done here and you could make a deposit. But as you may have noticed, you didn’t need to enter any personal details. Yet. Sooner or later you will need to fill them out, so might as well do it right away. To do so, click on „Account“ in the upper right corner. You will be directly taken to your profile, where you can put in your personal details. Just fill out every blank and hit the Save Changes button. Be mindful that you put in everything right, as you will otherwise be in trouble when it comes to verification. More on that later on.
Axe Casino: Customer Support and Service
Don’t forget, the Axe Casino is run by real humans. And humans make mistakes, these things happen. If we have left any question open or in the case that you have encountered a problem while playing at the Axe Casino, you will be able to contact the customer support, which will be happy to help you with any problem as best as they possibly can.
The probably easiest way will be the Live Chat. This option is available 24/7. Getting there can be a bit tricky though. To open up the Live Chat, you will need to click the tiny black dot in the lower right corner, the one with the orange headphones in it. Click on it, and a window will open, asking for you name and email address. Clicking on Start The Chat will put you in contact with a bot, which you actually can ignore. Just state your issue and you will be connected to a support agent in mere seconds. A little advice from our side: Be prepared to talk english. Otherwise it will take a little longer until the agent has translated your request.
But if your english is not great or you don’t want to use the live chat, you can also use another option. With a few clicks you will be able to email the support of the Axe Casino. This option will of course be much slower than the Live Chat, but increases the chances of solving the problem more effectively. To contact them, you will need to scroll all the way down to the quick links section of the website and click on „Support“. There you will find a form, which you can fill out and directly contact them. Describe your issue as detailed as you can, so the email support can help you without having to ask for more details. You can expect an answer within 24 hours. Although we are a bit sceptical about this method, as you cannot even attach screenshots to your message.
Axe Casino: Feature Overview
It’s time that we take a look at some of the features the Axe Casino is offering for players. We will be taking a look at the design of the website as well as their navigations and other unique features.
The design of the Axe Casino is very minimalistic and, in our eyes, not that beautiful. But beauty is a very subjective thing, so that doesn’t really take a part in our final verdict. You will clearly see that the general theme of the casino revolves around vikings. And some of the fonts that were used might be familiar to some of you, given that they look like they were taken directly from the Diablo game series.
Navigation at the Axe Casino can be a bit weird. First of all, in terms of games, you will find everything on the main page of the website. From there you can access new games, live casino, bonus buy games and more.
When you’re looking for something more informative, you can check out the sidebar, which you can open in the upper left corner of the website. In the sidebar you will find many helpful links, such as promotions, the VIP program and tournaments.
For everything regarding your account, you can simply click the Account button in the upper right. You will be taken straight to you profile, where you can see all your personal details, your wallet, withdrawals and more.
Talking about the VIP Program, the Axe Casino will feature its own loyalty system. This system consists of 8 different levels, all refering to viking terms. In order to rank up in levels, you will need to just deposit and play. For every €30 made in real money bets you will gain 1 Comp Point. If you have collected enough Comp Points, you will reach the next level and get a reward. However, we highly advise against pursuing VIP levels. We cannot see any benefit in reaching higher VIP levels, not even the rewards are worth it. For example: You will need to wager €750,000 for a reward of €400 bonus money with a wager of 25 times the bonus amount. Absolutely not worth it.
Lottery and Tournaments
The Axe Casino will run a monthly lottery. This lottery will have a combined prize pool of €4,500 as well as 3,000 free spins, split among 44 lucky winners. In order to enter this lottery, you will simply need to deposit. A deposit of €25 will already earn you 1 ticket, while a deposit of 60€ will grant you 3 tickets. The more you deposit, the cheaper the tickets get.
Besides the lottery, the Axe Casino is also running weekly and monthly tournaments. They have partnered with several online software providers, to bring you tournaments with huge prize pools. These prize pools will range from cash prizes to free spins. Every tournament comes with its own set of rules and conditions. So keep an eye on them if you want to have a different experience from time to time.
Axe Casino: Deposit, Withdrawal and Verification
Let’s take a look at one of the most interesting topics, the deposit and withdrawal at the Axe Casino. Depositing is very easy, you will need to click the orange „Deposit“ button in the upper right corner of the website. In the following window, that will pop up, you can pick your desired payment method. And the Axe Casino does offer some interesting deposit methods. These include AstroPay, Bank Transfer, CashToCode, eZeeWallet, Giropay, Jeton, Visa, Mastercard, Maestro, Skrill, Neteller, Paysafecard, Neosurf, MuchBetter, Mifinity, iDebit, Interac, Vega Wallet and Sticpay.
These are already quite a few options, but not the only ones you have. At the Axe Casino you can also deposit using crypto currencies. If you are more comfortable with these crypto currencies, you can use Bitcoin, Bitcoin Cash, Litecoin, Ethereum, Ripple, Dogecoin, USDT, Cardano, Tron and Binance Coin.
Withdrawals will usually be processed within 24 hours once you are verified. In some cases it can take longer than 24 hours, depending on how much you have won or if you have played with a bonus offer. However, there is something that actually concerns us. The Axe Casino does have a win limit of €50,000 (or equivalent) per day. This means that you cannot win more than €50,000 by any means, excluding progressive jackpots. This is something we really dislike and should not ever be the case at any online casino.
Additionally, the Axe Casino will have a withdrawal limit. You will not be able to withdraw more than €2,500 per day; €7,500 per week and €15,000 per month. As far as we know, these limits cannot increase.
Verification at the Axe Casino is really fast and done within a few hours. Or, if you’re lucky, even in a few minutes. To see which documents you will need to provide, you can head to your profile and check the verification tab. There you will see all documents necessary and what they need to include.
Axe Casino: Live Casino and Slot Games Selection
Many Dama N.V. casinos will offer a great selection of games, and the Axe Casino will be no exception. The online casino offers over 65 different online software providers. Amongst these are Pragmatic Play, NetEnt, Push Gaming, Big Time Gaming, Playtech, Hacksaw Gaming and many more. It would actually surprise us if you wouldn’t find the right game for you at the Axe Casino.
If you’re not that much into virtual slot machines, no worries. At the Axe Casino you will also find Live Casino games provided by the likes of Evolution or Pragmatic Play Live, where you can play your favourite live casino games. Fancy a table game? Then log in to some of the most famous table games like Roulette, Blackjack or Baccarat. Or try something entirely different, like the live game shows. If you haven’t played game shows like Funky Time, Crazy Coin Flip or Monopoly Big Baller yet, you should definitely give them a try. The Live Game Shows are always worth to take a look at. And you will be able to play any of these games at the Axe Casino.
Axe Casino: Bonus Offers and Promotions
Now it is time we take a look at all of the different promotions the Axe Casino will be running. There will be promotions for new players, but also already existing players.
The welcome package will be divided into two parts: The normal welcome package and the highroller welcome package. First we will take a look at the normal one, but we will talk about the highroller welcome package right after. One thing up-front: The bonuses of the welcome package will not need a bonus code. Just select the corresponding bonus when depositing and you’re good to go.
The normal welcome package will consist of 3 deposit bonuses, which are available for every player who is newly registered at the Axe Casino. In order to claim these bonuses, you mustn’t have made a deposit yet. The first bonus will double your deposit, with a 100% Casino Bonus up to €1,000 with 50 free spins on top. On your second deposit you will get another 50% Casino Bonus up to €500 and again 50 free spins. And on the third deposit, lastly, your balance will be boosted by a 75% Casino Bonus up to €1,000 and once again 50 free spins to top it off. Not the worst welcome package we have seen.
Highroller Welcome Package
Instead of the normal welcome package, you will also be able to use the Highroller Welcome Package. Just like the normal offer, these will be available for your first three deposits. In order to claim these bonuses, your deposit must be €100 or higher, otherwise you won’t be able to use these.
On your first deposit you can get a 125% Casino Bonus up to €1,500 with 75 free spins on top. Your second deposit will be boosted with a 75% Casino Bonus up to €1,000 with yet again 75 free spins. And to conclude the Highroller Welcome Package, you can double your third deposit with a 100% Casino Bonus up to €2,500 and another 75 free spins. If you plan to deposit more than €100 for any bonuses of the welcome package, we highly recommend that you use the Highroller Welcome Package, as the bonuses are simply better than the ones in the normal offer.
Daily Reload Bonus
The Axe Casino offers a daily reload bonus. You can either get a 25% Casino Bonus up to €500 if you deposit at least €20. Or you can get a 50% Casino Bonus up to €500 if you deposit at least €100. This bonus will be available every single day, for every player who has used the welcome offer.
All issued bonuses, if not stated otherwise in the bonus terms, will be subject to a wagering requirement of 45 times the bonus amount. The maximum bet during wagering is limited ot €5 (or equivalent). To complete the wagering requirements you will have a time limit of 7 days. The maximum cashout from ANY deposit bonus will be €5,000, while the maximum cashout of free spins is limited to €200.
As always, we advise you to take a look at the bonus terms yourself. We cannot guarantee that the terms haven’t change since the last time we have visited the website. Bonus terms are often subject to change, and it is always the safest to take a look at them yourself.
Axe Casino: Conclusion
Let’s give you a quick rundown of the Axe Casino. We have a pretty simple design, not-so-intuitive navigations, a more than disappointing VIP System, a pretty alright welcome offer and a great choice of games.
So where does this lead our verdict? Well…the Axe Casino is pretty mediocre. Not more, not less. The fact, that the online casino has not-so-great withdrawal limits is a real pain and doesn’t do anything good to the image of the online casino. But that’s not even the worst part.
The worst part is, that the Axe Casino has a daily win limit of €50,000. This is something no online casino should ever have and is definitely one of the reasons the Axe Casino does not fair too well in our eyes. Highrollers will be absolutely devestated when they play at the Axe Casino and get a win greater than €50,000, because all winnings that exceed this amount will be voided. That’s why we would definitely advise against playing at the Axe Casino if you like to play big.
Another thing that really bothers us are the cashout limits for bonuses. €5,000 is actually not that much if you play with a bonus, especially not with the Highroller welcome package. So it will never be wise to fully use these bonuses.
Other than that the Axe Casino is actually alright. The choice of games is fine, and withdrawals will be processed rather fast. Verification speed is superb, and as long as you do not violate any terms or aggressively play on the verge of the terms, you will definitely receive your money. So all in all, if you remember all of the warnings we give you, you will most likely have a good time at the Axe Casino.