Golden Panda Casino Review

Golden Panda Casino: Bonus Offers and Promotions

Bonus offers and promotions are very popular amongst players, making it clear that online casinos should provide these for their users. We will examine all of the current bonus offers and promotions available at the Golden Panda Casino.

Welcome Offer

For players that like to take a chance, the Golden Panda Casino has something very interesting in store. All players who complete their first deposit within 60 days of registering will receive a unique Release Bonus. This bonus includes a 200% Casino Bonus of up to €7,500 (or equivalent). Additionally, this bonus does not come with a maximum bet limit, but with a 7 days time limit.

However, this welcome offer is not a standard deposit bonus, but a release bonus. Release bonuses operate somewhat differently from standard bonuses. They can be categorized as Non-Sticky bonuses, allowing you to withdraw your real money funds at any time. To unlock your bonus, you’ll need to wager real money. Specifically, at the Golden Panda Casino, for every 15 times you wager your initial deposit, you will receive 25% of the bonus as real money. Repeat that 4 times to release all of the bonus money and make it real money.

Weekly Cashback Bonus

Not only will players be able to benefit off of the welcome bonus at the Golden Panda Casino. All players, no matter how long they have been with the online casino, will also be able to get 10% weekly Cashback. Now, the Golden Panda Casino itself says that the maximum Cashback amount is €10,000. However, if you exceed this amount, a dedicated VIP manager will contact you. What exactly this means remains a mystery.

With a Cashback promotion, players will get a set percentage of their net losses back, usually over a predefined time span. At the end of the time period, the accumulated Cashback is then credited as either bonus money or real money, depending on the online casino. In the case of the Golden Panda Casino, all Cashback is credited as real money and therefore does not need to be wagered.

Wagering Requirements

All bonuses at the Golden Panda Casino, if not stated otherwise in their respective bonus terms, are to be considered Non-Sticky. This means that all of your real money balance can be withdrawn at any time without the need of wagering. By default, your maximum bet size is limited to €5 (or equivalent) while wagering bonuses.

It is very much advised that you check the bonus terms of a specific promotion yourself before taking advantage of any. This is because bonus terms can change from time to time, and we do not have the capacities to keep them updated 24/7.

Golden Panda Casino: How trustworthy is it?

The issue of trustworthiness and reliability should always be your top priority when considering an online casino. No matter how appealing an online casino’s offers may be, they are meaningless if you cannot trust them to pay out winnings consistently. To evaluate this aspect, there are several steps you can take.

One of the first actions we typically take to determine if an online casino is trustworthy is to investigate its history and reputation. Since the Golden Panda Casino is relatively new, it hasn’t had much time to establish a significant reputation, which limits our ability to rely on that factor. However, we can look to the reputation of its parent company. The Igloo Ventures SRL online casino family includes several casinos known for their positive reputations. This provides a solid foundation for the online casino group’s credibility, and our own experiences with casinos in this group support this reputation.

Ultimately, what we depend on most when assessing the trustworthiness of an online casino are our own tests and experiences. Therefore, we decided to test the Golden Panda Casino ourselves for your benefit as well. The tests we conducted, which included deposits, withdrawals, and verification, revealed no signs of suspicious behavior or anything that would raise concerns about the safety and reliability of the Golden Panda Casino. From our perspective, we are confident that the Golden Panda Casino will honor payouts to players, provided they follow the terms and rules established by the online casino.

Golden Panda Casino: Registration

Without a user account, your journey through the Golden Panda Casino will soon come to an end. Fortunately for all interested players, setting up a user account at the Golden Panda Casino is only a matter of one or two minutes. To start the registration procedure, first click on the golden Sign Up button located in the the upper right corner of the website. This will open a window in the middle of your screen. As you can see, there are four steps that you will need to complete.

In the first step, you will simply need to enter your preferred log-in credentials, so email and password. Once done, click the golden Next button beneath. The second step will require you to enter your phone number, simply to rule out any fraudulent behavior. Once done, head to the third step, in which you need to enter you first and last name, as well as your date of birth. And now on to the final step, where you need to enter more personal details. Declare your address, city, your postal code and your country of residence to proceed. If all of that is finished, don’t forget to check the first box below. The second one is only necessary if you want to receive emails about promotional offers. Hit the golden Sign Up & Play button beneath and your account is created. Now nothing is stopping you from enjoying all of your favourite games at the Golden Panda Casino.

Golden Panda Casino: Customer Support and Service

Getting stuck with a problem sucks, we know that. Unfortunately, this is not entirely unavoidable, no matter how good an online casino is. Technical errors or even human errors can happen all the time. If you should have such a problem, or just have lingering questions after reading our online casino review, you can check out the customer support of the Golden Panda Casino.

Before reaching out to the Golden Panda Casino support team, it’s advisable to explore their FAQ section. This section can be found at the bottom of the sidebar on the left side of your screen. On the FAQ page, you’ll discover a variety of frequently asked questions along with detailed explanations on how things work or how to troubleshoot issues. Taking a moment to review these questions might prove beneficial, as your concern could already be addressed.

E-Mail Support

Much to our displeasure, the Golden Panda Casino does not offer any Live Chat feature or tool. Or at least not that we know of. If it does, it is pretty well hidden. So the only way to contact the support team of the Golden Panda Casino is via email. To do this, use your preferred email service to send a message directly to the support team. If you’re looking strictly for assistance, send an email to support@goldenpanda.com.

Be sure to include as many details about your issue as possible and attach screenshots that illustrate your problem. This information will help the email support team address your case more efficiently. However, if you just have feedback or complaints of any sort, you should write an email to complaints@goldenpanda.com. The team behind this will make sure your worries will be heard and forward them to the relevant department.

While email support is most definitely slower than any Live Chat feature, it can be more effective depending on the nature of your issue. You can expect a response within 24 hours of sending your email.

Golden Panda Casino: Feature Overview

In order to keep players entertained and engaged, online casinos usually provide various features. The greater the number of features, the better the experience, especially when those features are unique and offer substantial rewards. Can the Golden Panda Casino offer this too? Well, not quite.

Design & Layout

The design choice of the Golden Panda Casino is interesting, to say the least. When entering, the mascot of the Golden Panda Casino (a golden panda, who would have thought) will welcome you and directly inform you about the great weekly Cashback. And that is pretty much everything from a design standpoint. The rest of the website is covered in dark grey colours, with occasional hints of gold here and there. The layout of the Golden Panda Casino is almost perfect, as everything seems to fit. The only thing that irritates us a bit is the size of the layout, which could have been a bit bigger. But other than that, the design of the Golden Panda Casino is alright. Not great, not bad.

Navigation

A great feature of the Golden Panda Casino is its user-friendly navigation. Everything you need is conveniently located in the sidebar on the left side of the screen. This sidebar contains several essential menus, including the game lobby, access to all games, including live casino and sports betting, along with helpful links for Cashback, promotions and the FAQ section. If you need to manage anything related to your personal account, simply click on the small golden manikin icon in the upper right corner. This action will reveal a drop-down menu where you can choose Wallet for more details about your current balance or Settings to explore additional account options.

Golden Panda Casino: Deposit, Withdrawal, Verification

Well, the Golden Panda Casino does not seem to offer a lot of enticing features, but that shouldn’t distract us from what’s really important. Deposits, withdrawals and the verification process is what really makes an online casino shine, and this is why we lay great attention on these processes.

Deposit Methods

First we start of with the deposits at the Golden Panda Casino. To initiate a deposit, click the golden Wallet button at the top of the website. The Golden Panda Casino features both fiat deposit methods as well as crypto deposits. For fiat deposits you can use Bank Transfer, Visa or Mastercard. However, if you want to use cryptocurrencies to deposit at the Golden Panda Casino, you will be able to use Bitcoin, Bitcoin Cash, Cardano, Chainlink, Ethereum, Litecoin, Ripple, Tether, Tron and USD Coin.

Account Verification

As for the verification procedure, this will not be necessary initially. This is also why you won’t find a button on the website that will lead you to your verification status. Once verification is required, you will be notified via email and a notification on the website. If that’s the case, you will be required to send documents with proof of identity, proof of residence and possibly also proof of your deposit method, if you decided not to use cryptocurrrencies. Once you have sent all documents, verification should be done within 24 hours.

Withdrawals & Limits

Last but not least we will talk about withdrawals at the Golden Panda Casino. Requesting a withdrawal is simple and done in mere seconds. To request a withdrawal, click on the golden Wallet button at the top once again. In the upcoming window, switch to the Withdraw tab. Select your desired withdrawal method afterwards. Remember that deposit and withdrawal method need to match, otherwise the withdrawal request will be denied. Once you have chosen your method, enter all details necessary and the amount you want to withdraw. Hit the Withdrawal button at the bottom and wait for your withdrawal request to be processed. This should usually go rather quick and be done in just a few minutes. In rare cases, the withdrawal will be checked manually. Should this be the case, it can take up to 24 hours until your withdrawal is being approved.

It should come as no surprise that the Golden Panda Casino also has withdrawal limits, since this is a standard procedure nowadays. The limits at the Golden Panda Casino are: €4,000 per day, €10,000 per week and €20,000 per month. While these withdrawal limits are not particularly great, we have seen way worse in past times.

Golden Panda Casino: Live Casino, Slot Games and Sports Betting

The game library offered by the Golden Panda Casino can be described simply in a single word: magnificent. While it may not boast the largest selection of games, the quality of the available slots is exceptional. At the Golden Panda Casino, players can enjoy offerings from over 50 different online software providers, ranging from well-known names to lesser known ones. This roster includes top-tier providers such as Nolimit City, Pragmatic Play, Play’n Go, Big Time Gaming, Games Global (a.k.a. Microgaming) or Blueprint Gaming, among others.

In addition to traditional online casino games, the Golden Panda Casino, operated by Igloo Ventures SRL, also features Live Casino games. Players can indulge in a variety of classic live table games, including Blackjack, Three Card Poker, Baccarat, Roulette, and many more. Furthermore, the casino offers critically acclaimed Live Game Shows. If you haven’t tried them yet, we highly recommend experiencing them. Popular Live Game Shows such as Crazy Coin Flip, Crazy Time, Monopoly Live, Mega Wheel, Dream Catcher, and Gonzo’s Treasure Hunt are favorites among players and provide exciting betting rounds. The Live Casino experience is powered by live casino giants Evolution Gaming and Pragmatic Play Live.

Lastly, the Golden Panda Casino has something special for sports enthusiasts. Beyond its impressive collection of online slot games and Live Casino offerings, it also features a comprehensive sportsbook that allows betting on over 30 different sports. This includes popular sports like American Football, Basketball, Tennis, Soccer and Rugby, but also many other sports including eSports. Therefore, sports fans are likely to find a welcoming experience at the Golden Panda Casino.

Golden Panda Casino: Conclusion

We would love to say that the Golden Panda Casino is truly one of a kind and brings lots of innovation with it. But since that would be a lie, we won’t say it. The Golden Panda Casino is really not the future of online casinos, and it feels like you have seen these offers that the Golden Panda Casino presents already a thousand times.

Is that a bad thing? No, of course not. It would be a bad thing for players that look for unique and exciting features, lots of rewards to look out for or many tournaments to participate in and earn prizes passively. This will definitely not be the case at the Golden Panda Casino. Maybe in the future, but not at the moment.

But for players that look for a reliable environment where they can spend time at, the Golden Panda Casino is defnitely worth a look. The online casino operated by Igloo Ventures SRL offers lots of quality games from top-tier online software providers. Furthermore, it also processes withdrawals rather quickly, and deposits are easily made. Even the verification is not required initially, and even if it is eventually, it is absolutely easy and done in just a couple of hours.

All that’s left to say is that we enjoyed the Golden Panda Casino. It may not have lots of enticing features or bonus offers, but the ones they do have are of high quality. It might be best you check out the online casino yourself and make your own picture of it.