JustCasino Review
At CasinoTest24 we always like to test online casinos for you, so you can make the right choice for yourself. And what we really like to test is new online casinos, because they can always be good for a surprise, and we like to see the new ideas they come up with. The JustCasino is a new online casino that has been online since 2023. It is owned and operated by Dama N.V. and acts under the Curacao eGaming License. The young online casino has many things in store like many promotions and bonus offers, a great choice of games and much more.
In this online casino review we will take a closer look at the JustCasino. Let’s examine what the fresh online casino has in store for players.
JustCasino: How trustworthy is it?
There are a few questions all players should ask themselves before playing at any online casino. Some of these questions might be: Will they pay out my winnings? Are the games fair? And if they pay out, will they pay out in a fair amount of time? These are just some examples, but you get the idea of where this is going. If you can answer these questions with a yes, then you’re good to go. And in case of the JustCasino, we can definitely answer these questions with yes.
To explain to you how we come to this conclusion: One factor is, that the JustCasino is operated by Dama N.V. This online casino group manages a whole lot of online casinos on the market. And the Dama N.V. group is especially known for their trustworthiness and fairness. So this fact alone is an indicator for a safe environment for us. But of course we didn’t leave it at that, we also tested the young online casino for you. And these tests showed that withdrawals and even verifications were processed rather fast and without any complications whatsoever. We will cover these two topics later on in a different section of our online casino review. So we have absolutely no doubt that everyone will receive their won money, as long as no terms of service or bonus terms have been violated.
JustCasino: Registration
Creating an account at the JustCasino is very simple and only takes a few steps. The reason we talk about this, is that every player needs to create a user account prior to depositing and playing at the JustCasino. In order to create an account, simply click on the yellow Join Now! button at the top of the side bar. You will be greeted with a window, in which you need to enter your desired log in credentials, as well as your country of residence, date of birth and phone number. Once you have filled in every blank, check the box beneath and hit the Sign Up button. Now your account is created.
Sooner or later you will need to fill in more personal details. If you wish to do so before depositing, click on the three stripes at the bottom of the side bar. Here, click on the Account button and navigate to Profile on the following page. On this page you will be able to fill in every necessary personal detail. Be sure to put in everything truthfully, as you will run into problems later on in the verification process if you don’t. We will cover this process in detail on a later point of this online casino review.
JustCasino: Customer Support and Service
Sometimes mistakes and errors can happen. In this case, or if we have left any questions unanswered, you will be able to contact the customer support of the JustCasino, which will be happy to help you with any problem. But how do you contact the support team? There are two ways of contacting them.
Live Chat
The first, fastest and probably easiest will be the Live Chat. This option is available around the clock to everyone and is easily accessible via the tiny yellow button in the lower right corner of the website. Clicking on it will open a window, in which you will see all of your messages to the support, if you have had any yet. If you click on “Send us a message”, you will first be connected to a bot, which can redirect you to a support agent. This agent will most likely be talking in English, so be prepared. Otherwise it will take a little longer until the agent has translated your request.
E-Mail Support
If your english is not the best or you don’t want to use the live chat, you can also use the second option, which is the email support of the JustCasino. This option will most likely be much slower, but could increase the chances of solving the problem more effectively. The only way to contact them is via your email provider though, as they have no form or anything on their website. Just send a mail to support@justcasino.com and explain your problem. Be sure to describe your issue as detailed as you can, so the email support can help you as good as they can. Don’t forget to attach screenshots that show your problem.You can expect an answer within 24 hours.
JustCasino: Feature Overview
The JustCasino does not offer many unique features, but nonetheless we will take a look at them and tell you what you can expect.
Design
The JustCasino is all about space. You will see that the moment you enter the page for the first time. The general theme of the casino are astronauts, planets and everything related to the endless space. Other than that, the design of the casino is held pretty simple and pretty dark, to be honest. Most of the website will be covered in black or grey, while you will also encounter some shades of yellow, or rather gold.
Navigation
Just like the design, the navigation is also pretty simple. Most of what you will be looking for can be found in the side bar, which will be your best friend when going through the JustCasino. In the side bar you will find the most important links, like the game lobby, live casino games, your VIP membership as well as running promotions and tournaments. At the bottom right of the side bar you will find a three-striped button. Clicking on it will open another menu, in which you will have access to your account, as well as deposits, withdrawals and the support. In both the game lobby and the live casino lobby you will be able to sort games in different categories, to make sure you will find the right game for you.
VIP Club
The JustCasino is running its own VIP system. Since the online casino is themed around everything space-related, it should come as no surprise that you will encounter different planets with humorous names. There are 7 planets in total. Visiting the next planet will reward you with cash prizes.
In order to rank up you will need to collect Status Points. These points are earned by placing real money bets in slot games or live casino games. For every €20 (or equivalent) made in bets, you will earn 1 Status Point. After reaching a certain amount, you will rank up in VIP, granting you the level up reward of the next level.
But not only will you gather Status Points, you will also collect Redeemable Points. These points can be converted to bonus money. But the higher your VIP level is, the better your conversion rate will be. So think carefully before spending all your points.
Tournaments
The JustCasino partners with various online software providers to bring lots of exciting tournaments to players. Besides, the JustCasino will also host daily and weekly tournaments themselves for players to participate in. The prize pools of these tournaments range from cash prizes to free spins. Tournaments allow for a different playstyle and may lead to playing games you haven’t known about. So go ahead and try it.
JustCasino: Deposit, Withdrawal, Verification
Deposits, withdrawals and verification are an essential part for many online casinos, and they play a pivotal role in our ratings. First we will focus on deposits. To make a deposit at the JustCasino, click on the yellow Deposit button on the left-hand side at the top of the side bar, right beneath your balance. Once you have clicked on it, a window will open in which you will be able to choose your desired deposit method.
There are quite a lot of paymenth methods available at the JustCasino, including: AstroPay, Bank Transfer, CashToCode, ecoPayz, Flexepin, iDebit, Instadebit, Interac, Jeton, Visa, Mastercard, Maestro, Mifinity, MuchBetter, Neosurf, Skrill, Neteller, Paysafecard, Rapid Transfer, Sticpay, Venus Points and Volt. So as you can see, there are a bunch of payment methods for everyone. But the JustCasino will also offer crypto currencies for deposit. The following crypto currencies will be available: Binance Coin, Bitcoin, Bitcoin Cash, Cardano, Dogecoin, Ethereum, Litecoin, Ripple, Tether, Tron and USD Coin.
Verification
However, just like with every Dama N.V. casino, before you will be able to receive any withdrawals, you will first need to complete the verification process. This process is very simple though and usually done really fast. To see, which documents you will need to provide, you will need to search for a bit. Click on the three stripes at the bottom of the side bar. After that, click on Account and then on Profile on the following page. Once there, select the Verification tab. There you can see each document and what they should contain.
Verification should be done within 24 hours, but is usually way faster, if you’re really lucky even in mere minutes. You will not be able to avoid this process, as every player has to go through this. That’s why we urged you earlier on that you need to fill in the correct details at the registration. Should you have encountered and error in your personal details, you can contact the support team, which will help you fix the issue.
Withdrawals
Now that you know how to verify your identity, let’s talk about the withdrawals at the JustCasino. These should usually be processed and paid out within 24 hours. However, this actually depends on a few different factors, like your withdrawal amount or if you have used a bonus prior of the withdrawal. If you want to request a withdrawal, click on the three stipes at the bottom of the side bar once again and hit the Withdraw button. On the following page, head to the Withdrawal tab. Choose your desired withdrawal method and fill in all of the necessary details. Remember that you are required to choose the same method that you have used to deposit with. If you don’t your withdrawal is guaranteed to be rejected.
Unfortunately, the JustCasino will have Daily, Weekly and Monthly withdrawal limits, which seem to be unavoidable nowadays.. The limits at the JustCasino are: €4,000 per day; €8,000 per week and €30,000 per month. Not the best withdrawal limits, obviously, but also not the worst we have seen. This is something players can actually work with.
WARNING: It has come to our attention, that the JustCasino has a maximum win limit of €100,000 per day. This means that, no matter what (with the exception of progressive jackpots), you cannot win more than this sum on a single day. Any wins, that go over this threshold, will be voided and not paid out. This will have a negative impact in our conclusion
JustCasino: Live Casino and Slot Games Selection
The JustCasino will host an impressive collection of online slot games. The online casino hosts round about 90 different online software providers, which bring all of their enjoyable games with them. The quality of these online software providers will be represented by the likes of Big Time Gaming, Pragmatic Play, Hacksaw Gaming, Play’n Go, Push Gaming or Games Global, to name just a few of them. But of course, with this many providers, there will also be lesser known ones, which will try their best to convince you that they are the next big thing.
As we have kind of already spoilered earlier on, the JustCasino will also feature a Live Casino section. In this section you will be able to play the most famous casino table games like Blackjack, Roulette, Three-Card Poker or Baccarat, all coming with real dealers if you would like so. And there is even more to explore. We’re sure many of you have heard about the famous Live Casino Games. If not, we definitely recommend that you take a look at them. These live game shows will feature crazy ways of betting and winning, and allow for much excitement and thrill. Let it be Sweet Bonanza Candyland, Crazy Time, Dream Catcher, Monopoly Live, Deal or no Deal or Crazy Coin Flip, all of them come with their own ways of playing, and they will all be available at the JustCasino. Live Casino at the JustCasino will be brought to you by a few different providers, with the most famous among them being Pragmatic Play Live and Evolution Gaming.
JustCasino: Bonus Offers and Promotions
In this section we will take a look at all of the bonus offers and the promotions the JustCasino is running. And we can tell you, the JustCasino is loaded with promotions that are worth a look.
Welcome Package
The JustCasino will run a welcome promotion. This welcome offer will be available to every new player who just registered and has not yet made a deposit at the JustCasino. The welcome package is split in two, with both the regular and the Supernova Package consisting of 4 different deposit bonuses.
Regular Welcome Package
Your first deposit will be doubled with a 100% Casino Bonus up to €500 as well as 100 free spins for you. No bonuscode required here. But this will change on the second deposit, which will be doubled once again by a 100% Casino Bonus up to €500 and 50 free spins on top. In order to claim this bonus, use the bonuscode: JUST2 on your deposit. Let’s continue with the third deposit bonus, which will be a 50% Casino Bonus up to €1,000 with another 50 free spins. All you have to do is enter the bonuscode: JUST3 on your third deposit. And last but not least, on your fourth deposit, with the bonuscode: JUST4 you will get another 25% Casino Bonus up to €2,000 with 100 free spins to finish off this bonus package. All in all definitely not the worst welcome package we have seen, definitely allows for a lot of extended playtime.
Supernova Package
There is another welcome package you will be able to use, which is called the Supernova Package. It differs from the regular welcome package in this sense, that it has different bonuses for your first two deposits. Keep in mind, that in order to receive this package, your minimum deposit must be €500 (or equivalent). With this package you can get a 125% Casino Bonus up to €2,500 on your first deposit. And you will get another 125% Casino Bonus up to €2,500 on your second deposit. So two massive bonuses which come with a minimum deposit requirement. The third and fourth deposit bonus are exactly the same like in the regular welcome package.
Weekly Milky Way
Every week the JustCasino will reward you just by playing at the online casino. In this weekly promotion, it doesn’t matter if you win or lose. All that matters is how much you have deposited in the last week. The more you deposit, the more bonus money you will receive on Mondays. Check the promo page to get more information on how much every deposit value is worth.
Just Another Tuesday
On Tuesdays you will need to take matters in your own hands. Because the JustCasino is offering you a choice. Do you want free spins or a deposit bonus? Or even both? It’s up to you. With the bonuscode: TUE20 you will get 20 free spins for a deposit of at least €30. But if you prefer a deposit bonus, enter the bonuscode: TUE100 to get a 100% Casino Bonus up to €300. And if you want both, you can use the bonuscode: TUECOMBO to receive a 50% Casino Bonus up to €200 with 10 free spins on top.
Just Cashback
If you like cashback, you will probably also like this promotion. Beginning on Tuesdays, you can make a deposit with the bonuscode: JC50 to receive a 50% Casino Bonus up to €500. But you will also unlock the cashback period, which will last from Tuesday to Wednesday. During this time, you will receive a 10% Cashback up to €1,000, which will be paid out on Thursdays. This cashback promotion comes with a wagering requirement of 5 times the cashback value.
Space Spin
The JustCasino has a treat for you, if you’re a fan of free spins. Every Thursday you can get 77 free spins, infinite usage. Just make a qualifiying deposit of €30 or more and enter the bonuscode: SPACESPIN. Every single qualifying deposit will net you 77 free spins, all day long.
Power-Up Fridays
To end a stressful week, the JustCasino has just the right thing for you. Every Friday, with the bonuscode: POW50 you can receive a 50% Casino Bonus up to €300.
Free Spins Turbocharge
Remember the Space Spins on Thursdays? Let’s do that again on Saturdays. With the bonuscode: TURBO you will get 50 free spins with every single qualifying deposit of €30 or more.
Table Weekend
Fancy a table game or two? No problem, the JustCasino has you covered. Beginning on Fridays, you can use the bonuscode: TW50 to receive a 50% Casino Bonus up to €500. If you have made a qualifying deposit with this bonuscode, you can bet €500 on any table games between Friday and Saturday. And if you did so, you will receive another €200 bonus on Mondays. Doesn’t sound too bad to start the week, right?
Sunday Refuel
Sundays are for refuelling and gathering energy for the upcoming week. That’s why the JustCasino decided to bring something special to you. With the bonuscode: REFUEL you can get as many bonuses as you wish. These bonuses will be a 50% Casino Bonus up to €100. You can use this bonuscode as often as you want, with every deposit on Sundays.
Moon Cycle Reload
We will be honest, the name of the promotion is a bit misleading. In order to use this promo, you will not need to wait for a full moon to happen or anything. Just use the bonuscode: MOON once a month to get a 100% Casino Bonus up to €500. That’s all there is to it.
Wagering Requirements
If a promo does not state otherwise, bonuses will come with a wagering requirement of 40 times the bonus amount. While wagering a bonus, your maximum bet size is limited to €5 (or equivalent). This does include double-up rounds like card games after a win. The regular welcome package will come with a maximum cashout of €5,000. The first two bonuses of the Supernova Package will be subject to a maximum cashout rule of €10,000. You will have a time limit of 7 days to fulfill the wagering requirements, otherwise your bonus funds will be deleted from your account.
We highly advice you to take a look at the bonus terms yourself. It is almost impossible for us to keep them up-to-date at any time, and these are often subject to change. So it is always recommended that you make yourself familiar with the bonus terms of an online casino before playing there.
JustCasino: Conclusion
So, what can we say about the JustCasino? In the end, the online casino is pretty alright. It is one of the few online casinos that actually have a massive bonus selection. So if you’re a player who likes to play with a bonus, the JustCasino is definitely one for you.
But there are a lot of negative things we need to talk about. First of all are the withdrawal limits, which are actually alright. They are not the greatest, and withdrawal limits in general suck, but they are not the worst we’ve ever seen.
Another thing that really bothers us tremendously is the maximum win limit of €100,000. This is something that should never ever happen. If you’re an everyday player who likes to play on lower bets, this will probably not concern you. But for someone who likes to play on higher bets, this is a massive no-go. We could understand it, if it was a bonus rule. But since this also applies to players who play without a bonus, this has a massive impact on our rating.
The next thing we don’t like to see are the maximum cashout rules of the bonuses. Many bonuses are affected by this, and this kind of dampens the mood when we take a look at all of the bonus offers, which are actually really great for people who like to play with bonuses.
If you are someone who does not care about these conditions, then you will probably have a lot of fun at the JustCasino. And even if you’re not a bonus player, you can still enjoy the JustCasino to its fullest.