Spinanga Casino Review
The Spinanga Casino is part of the NovaForge Ltd online casino family, which was formerly known as Rabidi N.V. The NovaForge Ltd. online casino group counts as one of the largest ones currently available on the online casino market. With that being said, it is important to look at all of the different factors of these online casinos, to see if the NovaForge Ltd. online casino group can keep up their standards and fulfill the excpectations.
That’s why in this online casino review of the Spinanga Casino, we will be taking a very close look at the online casino. We will examine if the online casino can keep up with today’s standards and brings joy and comfort to players, with great attention laying on important factors such as safety, withdrawals and their likes. Let’s begin.
Spinanga Casino: Bonus Offers and Promotions
The Spinanga Casino offers some very interesting bonuses and promotions, not only directed to new and curious customers, but also to regulars. Care to find out what the Spinanga Casino offers? Then read on and find out.
Welcome Offer
Care to test out the Spinanga Casino for yourself? Then you’ll be in for a treat. Every new player who registers is eligible for a welcome offer that includes a 100% Non-Sticky Casino Bonus of up to €500 along with 200 Free Spins and a free chance at the Bonus Crab. This is a fantastic opportunity, especially since the bonus is non-sticky.
If you’re not familiar with a Non-Sticky Bonus, we will give you a quick explanation. A Non-Sticky Bonus means your deposit is split into two parts: your real money balance and the bonus balance. You’ll start playing with your real money. If you win big using your real funds, you can withdraw your entire real money balance without any wagering conditions. But beware, the bonus will be forfeited in this process. However, if you don’t win anything substantial using your real money balance and use your bonus funds, the wagering requirements will apply, and you’ll need to wager your bonus balance. This is a major advantage for players, so be sure to take advantage of it.
Free Spins
For everyone interested in a little bit of extra luck, the Spinanga Casino offers weekly free spins. Every week, you can claim 50 free spins with just a single deposit made between Monday and Thursday. It doesn’t matter how big or small your deposit is, even if it’s just the minimum amount, you’ll receive your 50 free spins as soon as you make a deposit. Of course, this offer is only available once per week.
Reload Bonus
Should the generous Non-Sticky welcome offer not suffice your gaming desires, then you’ll definitely want to check out the Weekend Reload Bonus at the Spinanga Casino. To celebrate the weekend, the online casino is offering a 50% Non-Sticky Casino Bonus up to €700, along with an extra 50 free spins. To claim this promotion, simply select the bonus and make a deposit of at least €50 (or its equivalent) between Friday and Sunday. It’s a great way to kick off your weekend with a boost to your gaming funds. Just like with the weekly free spins, this promotions is available once per week.
Live Cashback
The Spinanga Casino will offer two different Cashback promotions players can benefit off of. One of these Cashback offers available at the online casino is tailored specifically for live casino games, meaning that only bets placed on these games qualify for the promotion. This promotional period runs from Monday to Sunday, encompassing all net losses incurred from live casino games throughout the week. At the conclusion of this period, players can receive a 25% Live Casino Cashback, capped at €200. It’s crucial to note that you must claim your Cashback via Live Chat on Mondays. Otherwise, it will not be accessible and will be forfeited. Additionally, to withdraw any Cashback earned, you will need to wager the bonus amount once.
If you’re new to the Cashback system, here is how it works: Cashback is a method that allows you to receive a percentage of your net losses over a specified period, which can range from daily to weekly, monthly, or even hourly. After this period ends, you can claim a specific Cashback amount that corresponds to your net losses incurred during that time.
VIP Cashback
As we have mentioned before, there are two Cashback promotions at the Spinanga Casino. While the Live Casino Cashback is available to any player, the VIP Cashback is exclusively designed for VIP members. The Spinanga CAsino provides a weekly VIP Cashback opportunity. To be eligible for this special promotion, players need to reach VIP level 3 in the online casino’s loyalty program. Once they achieve this level, they can enjoy an initial cashback of 5%, with a maximum reward of €1,000. As players advance through the VIP tiers, both the cashback percentage and the maximum limit increase by 5% and €1,000, respectively, eventually allowing top-tier VIP players to receive an impressive 15% weekly cashback up to €3,000. The wagering requirement for this Cashback promotion is set at one time the Cashback amount. As it is with the Live Casino Cashback, you will need to claim your VIP Cashback via Live Chat on Mondays. If you don’t, it will be voided.
Bonus Terms & Conditions
Unless specifically stated otherwise in the bonus terms of a particular promotion, all bonuses offered by the Spinanga Casino are considered Non-Sticky Bonuses. This means you have the freedom to withdraw any real money winnings without having to meet wagering requirements beforehand. However, it’s important to note that a wagering requirement of 35 times the total amount of your deposit and bonus applies once you use any bonus funds. Additionally, there’s a maximum bet limit of €5 while you’re fulfilling the wagering conditions, and you must complete the wagering within a 10-day timeframe. Failure to adhere to these rules will result in the bonus money being voided.
It’s always a good practice to carefully read and understand the bonus terms and conditions of online casinos before claiming any bonus. Remember, these terms and conditions are subject to change, and keeping them consistently updated can be challenging.
Spinanga Casino: How trustworthy is it?
When we evaluate online casinos, player safety and security are top priorities. We ask specific and crucial questions, like for example: “Can this online casino be trusted to pay out winnings?” or “Does this online casino have fair and reasonable terms and conditions?” These questions must be answered positively, otherwise it will have a heavy impact on our rating. We’ve found that the Spinanga Casino consistently delivers on this promise. Our thorough testing has shown that withdrawals, even large ones, are processed smoothly. This aligns perfectly with our criteria for reliable and trustworthy online casinos. We’re confident that players who follow the rules and terms will receive their funds. While the Spinanga Casino might not have the fastest withdrawal process, we’ll explore this further in our detailed review.
To determine a casino’s reliability, we consider many factors, including the casino group it belongs to. NovaForge Ltd., the online casino group behind the Spinanga Casino, has a solid reputation in the industry. Although player feedback has been mixed over the years, those who followed the rules and terms have ultimately received their winnings, albeit sometimes with delays. These delays are most likely the reason for the mixed player feedback, We are very confident that this principle applies to the Spinanga Casino as well. If you want to know more about withdrawal speed and such at the Spinanga Casino, be sure to read on, as we will assess this later in our online casino review.
Spinanga Casino: Registration
To start depositing and playing at the Spinanga Casino, you’ll need to create an account. Luckily, this is a very simple process. Just click the teal and yellow Register button in the top right corner. This will open a window where you can choose your welcome package. Don’t worry if you’re unsure about your choice, you can always change it later. If you need help, just contact the support team after you’ve registered.
Next, you’ll be asked to enter your preferred login details, including your email address and password. Make sure to check the first box to proceed, and the second box if you want to receive future promotions. Finally, you’ll need to provide your personal information, like your full name, address, and date of birth. This is essential for verification and ensuring you can claim your winnings. Once you’ve filled out all the details, click the Create Account button at the bottom. And that’s it. You’re now ready to deposit funds and start playing your favorite games at the Spinanga Casino.
Spinanga Casino: Customer Support and Service
There is no such thing as a perfect online casino, and the Spinanga Casino is certainly no exception to this rule. You will most likely encounter technical errors or unanswered questions sooner or later. This is bound to happen and unfortunately unavoidable, no matter where you play. If you encounter any issues or have questions that weren’t answered in our review, their customer support team is here to help.
Live Chat
The easiest way to get immediate assistance is through their Live Chat feature, available around the clock for all players. To find it, click the Help Centre button in the lower left corner, right at the bottom of the sidebar. On the upcoming page, click the Live Chat button. You can also scroll all the way down to the bottom, where you will also find a button labeled with Live Chat. Clicking it will open a window in the lower right corner asking for your name, email, and a description of your issue. Click Start Chat to connect with an agent. Keep in mind that agents may use pre-written responses, but they should be able to communicate in your preferred language. English may be helpful for smoother communication.
E-Mail Support
If you prefer email support, you can reach them at support@spinanga.com. Include as many details as possible and attach screenshots if relevant. Obviously the email support will take much longer to answer in comparison to the Live Chat feature. But the email support can be much more useful depending on the complexity of your issue. You can expect to get an answer within 24 hours of reaching out.
Spinanga Casino: Feature Overview
With features, players will have the chance to earn some extra rewards, either passively by playing or by directly engaging with features of the Spinanga Casino. We can tell you, the online casino has some interesting features that players might want to check out. So without further ado, lets dive in.
Design
The overall design theme of the Spinanga Casino is a reference to the old civilizations of the maya and inka. We are not sure if the name of the online casino is a direct reference to that. Nonetheless, the whole website is covered in a teal or turquoise colour, which is a colour combination you don’t see everyday. But the Spinanga Casino has made a wonderful job in implementing these colours. Right below the welcome banner you will also find lots of game categories for both live casino games and online slot games, as well as sports betting. With that being said, everything on the website seems to fit perfectly into the design. Very comfortable, cozy and pleasant to the eye.
Navigation
Navigating a casino website smoothly is crucial for a positive gaming experience. The Spinanga Casino understands this and has designed their site with user-friendliness in mind. The navigation is intuitive and easy to use. You can easily find your way around using the sidebar on the left, which blends perfectly with the website’s design. On this sidebar you will find various interesting menus such as the game lobby, the sportsbook, promotions, VIP levels and much more. The sidebar can also be easily hidden or revealed by clicking the button at the top left corner. If you need to access your personal information, simply click on the small figurine icon in the top right corner. This will open another sidebar on the right side with important options and information, including your verification menu, current balance, and account details.
VIP System
The Spinanga Casino rewards its loyal players with a VIP system that offers a range of exclusive benefits. The program features five tiers, each with its own unique perks. As you progress through the ranks, you’ll unlock exciting rewards like increased withdrawal limits or the weekly VIP Cashback, exclusive to members of VIP level 3 or higher, as previously mentioned in our online casino review. Reaching tier 4 grants you access to a dedicated VIP manager who’s there to assist you with any inquiries. If you encounter any issues, your VIP manager is just a message away, ready to provide quick solutions.
While specific details on how to rank up in the VIP system are currently unavailable, it’s likely based on your real money wagers, excluding bonus funds, which is a common practice in online casino loyalty programs.
Challenges
Challenges are a wonderful way to explore online casino games. The Spinanga Casino is giving out a batch of 41 challenges every week, both for online casino games, but also for sports. Completing any challenge will net your 2 or 3 coins for sports or casino challenges respectively. But if you manage to complete 20 or more challenges in one week, you will be awarded with another 50 coins on top. With challenges it is easy to find new and exciting games, even those you would usually not even think about playing. What exactly these coins do will be uncovered later on in our online casino review.
Collections
With collections you will have a way to spend your coins and receive even more rewards. Collections consist of a batch of 10 cards. Each of these cards has a designated price of coins to it. Unlocking any card will grant you rewards, usually in the form of free spins. But if you manage to purchase all cards, you will be rewarded with cash. Depending on the “difficulty” of the collection, the overall rewards will increase. And if you manage to complete 3 different collections, you will be eligible to work on exclusive collections, which will net you even higher rewards. Overall, a fun little way to spend your coins, but nothing too crazy.
Tournaments & Bonus Shop
The Spinanga Casino keeps things exciting by partnering with various providers to offer tournaments, adding a whole new dimension to playing online slots. Each tournament comes with its own prize pool, ranging from real money to free spins and coins.
This brings us to another way of spending your well-earned coins. You can exchange coins in the Spinanga Casino bonus shop for a variety of prizes, including free spins, bonus money, or even free sports bets. But consider how you spend your coins. Because the more you acquire, the better the exchange ratio gets.
Spinanga Casino: Deposit, Withdrawal, Verification
Let’s dive into some of the key elements of an online casino, specifically focusing on deposits, withdrawals, and the verification process.
Deposit Methods
To deposit funds at the Spinanga Casino, you need to click on the golden button in the upper right corner that has a stack of coins as an icon. This action will open a window where you can choose your preferred payment method and specify the amount you wish to deposit. While the casino provides a limited selection of fiat currency options, such as FunID, Mastercard, Jeton and Mifinity, it offers a wider variety of cryptocurrencies, including Binance Pay, Tether, Bitcoin, Litecoin, Ripple, Bitcoin Cash,USD Coin and Dogecoin. However, the overall range of deposit methods remains somewhat restricted.
Account Verification
Now, let’s discuss the verification process, which is a necessary step that every player must complete before they can withdraw any funds. To begin, click on the teal and golden icon of a manikin in the upper right corner, which will bring up a sidebar on the right. From there, select Account Details and then Verification. This page will initally be pretty plain and empty, but you will likely need to complete the verification process as soon as you attempt to withdraw. You will be asked to provide proof of identity, residence, and possibly payment details. Even after submitting the necessary documents, you might be asked for additional information, so it’s crucial to stay in contact with the support team for updates on your verification status. Typically, the verification process takes between 48 to 72 hours, depending on whether further documents are needed.
Withdrawals & Limits
Once your verification is complete, you can move on to withdrawing your funds. Click on the stacked golden coins icon in the upper right corner again to access the deposit window, and then switch to the Withdrawal tab. Select your withdrawal method, keeping in mind that you must use the same method you used for your deposit. If your withdrawal method differs from your deposit method, your request will be denied. Enter the amount you wish to withdraw along with any required details. The Spinanga Casino has established a request limit of €500 and allows a maximum of three withdrawal requests at any time. If you try to request more, it will be denied and you will waste time. Processing times for withdrawals can vary, ranging from 48 hours to up to 5 business days. While you can trust that you will receive your winnings, it may take a little while. We urge you to keep an iron will and don’t cancel any withdrawal requests.
Additionally, it’s important to be aware that the Spinanga Casino has set withdrawal limits, which is common among online casinos, especially within the NovaForge Ltd. online casino group. With a daily limit of €500 and a monthly limit of €7,000, these limits are relatively low. However, you can potentially increase these limits through the VIP system, although reaching higher levels may take some time.
Spinanga Casino: Slot Games, Live Casino and Sports Betting
A factor that always makes an online casino more enjoyable is its collection of online casino games. The more the marrier. The Spinanga Casino boasts a wide selection of games that cater to a variety of tastes. They’ve partnered with over 100 online slot providers, including well-known names like Microgaming (now known as Games Global), Gamomat, Pragmatic Play, Quickspin, Netent, and Play’n Go, offering a diverse range of popular titles and hidden gems. At the Spinanga Casino, you’re sure to find something that suits your preference.
Beyond regular online slot games, the Spinanga Casino also features an extensive Live Casino section. You can enjoy classic table games like Blackjack, Roulette, Baccarat, and Three-Card Poker, or try your luck at exciting Live game shows like Monopoly Live, Gonzo’s Treasure Hunt, Dream Catcher, Crazy Time, and Deal or No Deal. With over six exceptional live game providers, including live casino market leaders Pragmatic Play Live and Evolution Gaming, there’s a world of entertainment waiting to be explored.
If slots and live casino games aren’t your thing, the Spinanga Casino also offers a comprehensive sportsbook. You can place bets on over 20 different sports, including popular choices like football, basketball, ice hockey, and even e-sports like League of Legends, Valorant or EA FC. They even offer bets on global events, so there’s something for everyone.
Spinanga Casino: Conclusion
The Spinanga Casino operates much like any other online casino under the NovaForge Ltd. online casino family. Well, in most areas at least. If you’re already familiar with the online casinos in the NovaForge Ltd. online casino group, you likely know what to expect, and that’s quite positive. However, if you’re new to this group, you’ll have plenty to discover. One thing that definitely makes the Spinanga Casino stand out in comparison to the other NovaForge Ltd. online casinos is the implementation of the Collection feature. This feature is great for spending excess coins.
In summary, the Spinanga Casino features a beautifully designed website that is visually appealing. Additionally, it offers Non-Sticky Bonuses that are particularly advantageous for players due to their mechanics. Even players who usually don’t use bonus offers, should consider to take advantage of the offers at the Spinanga Casino. When you also consider the impressive collection of online casino games available, it creates a platform where players can fully immerse themselves.
While this may seem almost too good to be true, we must also address some drawbacks, such as the withdrawal limits, which are quite low and can be discouraging. Although you can increase these limits through the VIP system, reaching that level can take considerable time, and the increases may not be as significant as one might expect. Furthermore, players often face longer-than-average waiting times for verification and withdrawals, which can leave a negative impression.
However, if these issues don’t concern you, we believe you will have a fantastic experience at the Spinanga Casino. If you’re interested, be sure to check it out for yourself and form your own opinion.