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NineWin Casino Review

After thoroughly reviewing NineWin Casino we rated it 8.35 out of 10. We came to the conclusion that it’s a great casino to play at. Our review included NineWin Casino’s withdrawal and verification speed, withdrawal limits, license, customer support, user friendliness, terms and conditions, bonus terms and other factors.

Pointissimo B.V. is recognized as one of the most promising new online casino groups catering to players in search of an online casino experience. This newly created online casino group is home to not a lot of online casinos yet, but we are sure the count will increase in the near future. One of their earliest brands included in their online casino family is the Ninewin Casino, which has been launched in early 2024 and acts as the flagship of the Pointissimo B.V. online casino group.

Our thorough assessment of the Ninewin Casino will examine its diverse components such as features, promotions, withdrawal processing times, limits, and more. Let’s initiate our investigation promptly and without delay.

Ninewin Casino: Bonus Offers and Promotions

At the Ninewin Casino, there is a wide array of bonus offers and promotions designed for both new players and loyal members of the online casino. Let’s delve into the details of what players can anticipate when registering and playing at the Ninewin Casino.

Welcome Package

The Ninewin Casino is offering a welcome promotion to players who are new to the online casino. This promotion is exclusively available to newly registered players at the Ninewin Casino who make their first three deposits.

Upon your initial deposit, you will receive a 100% Non-Sticky Casino Bonus up to €150 along with 150 free spins. The second deposit bonus entails a 55% Non-Sticky Casino Bonus up to €150 accompanied by an additional 100 Free Spins. Finally, your third deposit will also be matched with a 100% Non-Sticky Casino Bonus up to €150. Overall, this welcome package is quite generous, especially considering that all bonuses are non-sticky, providing a significant advantage to players.

Understanding Non-Sticky bonuses and their benefits is crucial in this case. Unlike conventional bonuses that lump together your deposit and bonus funds, Non-Sticky bonuses maintain these funds as separate entities. This setup allows you to cash out any substantial winnings made with your deposited real money without needing to fulfill any wagering conditions. Nevertheless, this benefit does not extend to bonus funds. Once you touch them, you can no longer request a withdrawal until the wagering requirements have been met.

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Weekly Cashback

Part of the barrage of promotions available to players will be a Cashback promotion. This weekly cashback promotion is available to all players, regardless of their level of play. To participate, simply deposit and enjoy your preferred games. After 7 days, you will receive up to 25% of your net losses as cashback. This Cashback bonus will be subject to a wagering requirement of 1 time the bonus amount.

Weekly High Roller Bonus

At the Ninewin Casino you  will have the chance to receive a weekly high roller deposit bonus. This promotion is open to all players and includes a 50% Non-Sticky Casino Bonus up to €500. Simply deposit a minimum of €300 and apply the bonus code 50HIGH during your deposit. If successful, the bonus will be credited to your balance. If not, feel free to contact customer support for help.

Loyalty Rakeback Bonus

The loyalty rakeback system is an exclusive feature of the loyalty program, as the name implies. If you are unfamiliar with the concept of rakeback, here is a brief explanation. When engaging in online slot games, you typically play with a certain Return to Player (RTP) percentage. This percentage is usually cituated around 95 to 96%. The remaining percentage to reach 100% represents the house edge or rake. Through the rakeback system, you receive a portion of this house rake back with each bet, regardless of the outcome.

Under the loyalty rakeback system, you can access instant, weekly, and monthly rakeback rewards. As you progress within the loyalty program, your rakeback percentage increases, allowing you to claim your rakeback more frequently.

Wagering Requirements

All bonuses issued at the Ninewin Casino, unless specified otherwise, are Non-Sticky bonuses. This means you can withdraw any amount from your real money balance at any time, even if you have an active bonus. Additionally, these bonuses will have a wagering requirement of 35 times the bonus amount. For example, if you deposit €100 and receive a €100 bonus, you must wager €3,500 before requesting a withdrawal. The maximum bet size during wagering is capped at €5 (or equivalent) per bet. You have a 7-day time limit to fulfill the wagering requirements; otherwise, your bonus winnings will be forfeited. Bonuses are also subject to a maximum cashout rule of 10 times the bonus amount. Any winnings exceeding this amount after meeting the wagering requirements will be voided.

It is highly recommended that you review the bonus terms yourself as they may change, and we may not always have the most up-to-date information. Therefore, it’s best to confirm the current wagering requirements and bonus terms.

Ninewin Casino: How trustworthy is it?

The matter of safety and reliability is a significant concern when it comes to the choice of online casinos. We want to emphasize that we believe the Ninewin Casino is a very dependable platform where players can engage and have a good time. Now, let’s delve deeper into this assessment and elaborate why we think so.

Typically, when assessing the safety of players at specific online casinos, we consider various factors. One crucial factor is the reputation of the online casino. This poses a challenge for the Ninewin Casino as it has not been in existence long enough to establish a substantial reputation. Therefore, we shift our focus to the online casino group. Operated by the Pointissimo B.V. online casino group, the Ninewin Casino faces a similar predicament, given its status as a relatively new competitor without extensive player feedback. However, we can examine the casino’s licensing. The Ninewin Casino is authorized and overseen by the Curacao eGaming License. While this license had a questionable reputation in the past, significant improvements in regulations and safety standards have been made in recent years, which is a positive for the Ninewin Casino.

Lastly, our primary consideration is our own firsthand experiences. After thorough testing, we encountered no issues with deposits, verification, or withdrawals at the Ninewin Casino. This reinforces our belief that the Ninewin Casino offers a trustworthy environment for players.

Ninewin Casino: Registration

To start playing at the Ninewin Casino, it is essential to sign up and create your user account. The registration process is straightforward and can be completed with just a few simple clicks. Begin by locating and clicking on the prominent green Sign Up button in the top right corner of the website. Then, fill in your preferred login details, such as your email address and password, and remember to check the second box below to proceed.

Although it may seem like you have finished the process at this point, it’s important to note that additional personal information will be required later on. You have the flexibility to provide this information immediately after signing up or choose to do it at a later time. If you prefer the latter option, simply hover over your profile picture in the upper right corner, select Profile, and enter your personal details.

We want to emphasize that this step is crucial. It is vital to be truthful and provide all the necessary details accurately to avoid any complications during the verification phase. If you encounter any errors, please reach out to the support team for guidance, as self-editing is not available. Once you have successfully completed all these steps, you are ready to make a deposit and enjoy your favorite games at the Ninewin Casino.

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Ninewin Casino: Customer Support and Service

No online casino is perfect. There are real people working behind, and people make mistakes. Or maybe we didn’t cover all of your concerns in our comprehensive online casino review. If you have any remaining questions after reading our online casino review or encounter any difficulties while playing, the support team at the Ninewin Casino is prepared and eager to assist you. There are two possible methods for you to reach out to them.

Live Chat

The first and likely the simplest and quickest way is to use the Live Chat feature, which you will be able to access around the clock. To start a Live Chat with a support agent, simply click on the highlighted speech bubble situated in the lower right corner of the website or the headphone symbol in the sidebar. Upon clicking, a window will appear requesting your name and email. Once you begin the chat, a support agent will be right there for you to address your queries. We highly recommend to converse in English, as most agents use this language. If you encounter any difficulties, do not hesitate to ask the agent for translation support.

E-Mail Support

If the Live Chat option is nothing for you, you can reach the support team via email. The email address for the Ninewin Casino is located at the bottom of the website, right there with the helpful links. For your convenience, we will also write it down for you: support@ninewincasino.com. Unfortunately, the Ninewin Casino has no specific form provided. Therefore, you will need to send an email using your preferred email service. While email correspondence will definitely take longer than Live Chat, it can be useful for resolving complex issues. If that should be the case, ensure to provide a detailed explanation of your problem and include screenshots if necessary. This way, the email support team will be well-equipped to effectively address your issue.

Ninewin Casino: Feature Overview

Features, especially unique and enticing ones, are fundamental for an online casino and for players. Features keep players entertained and excited, and encourage them to visit an onlien casino frequently. Let’s see what the Ninewin Casino has in store for players.

Design

While belonging to a completely different online casino group the Ninewin Casino shares a design that closely resembles, if not mirrors, those of familiar online casinos. Despite this similarity, it effectively serves its intended function. Upon visiting the site, users are presented with a dark blue backdrop accented with touches of green. Enticing promotions are featured in the forefront at the top of the website. Beneath, a diverse collection of games provided by the Ninewin Casino is prominently showcased. Initially appearing condensed, the left-sided sidebar can be expanded by clicking the top left button to reveal further information and details.

Navigation

The navigation system at the Ninewin Casino is just truly magnificent. All the menus you may be interested in are located on the sidebar, where you can access various menu points like promotions, the game lobby, live casino, the sportsbook, and more. To manage everything related to your profile, simply click on your profile picture in the upper right corner. This will give you access to all the pages you need to have a comprehensive overview of your active profile.

Loyalty Program

The loyalty program acts as the reward system at the Ninewin Casino. Players who exhibit loyalty by continuing to play at the Ninewin Casino are eligible for various rewards. The loyalty program consists of 16 levels, and the rewards you receive are determined by your current level. These levels range from Bronze, Silver, Gold, to Platinum, with each level offering superior rewards compared to the previous one. Among the rewards players can receive are Rakeback, a personal VIP manager, wager bonuses, and entry to exclusive tournaments. Typically, loyalty programs like this also come with increased withdrawal limits, but we cannot certainly say if this applies to the Ninewin Casino.

Lucky Wheel

An additional unique and exciting feature of the Ninewin Casino is the Lucky Wheel. Through completing missions, players can earn a free spin on the lucky wheel, providing opportunities to win rewards like free spins, points, and bonus funds. Moreover, players can utilize points to acquire a spin on the wheel. The Lucky Wheel is segmented into bronze, silver, and gold tiers, with each tier providing increasingly valuable rewards.

Missions

Just as we started talking about Missions, here they are. Missions are a fun way to explore different slots and features at the Ninewin Casino. They will be available for everyone right from the start. Simply navigate to the missions tab in the sidebar to see the missions available to you. Keep in mind that some missions have time limits, so timely completion is necessary. Mission goals range from activities like “achieving a set amount in a specific game” or “making a particular deposit” to “buying a specified quantity of items from the store.” When players successfully finish a mission, they receive points that can be exchanged at the store for cash or free spins.

Tournaments

Together with various online software providers, the Ninewin Casino has teamed up to bring players a different experience to online slot games. These tournaments will be brought to you in different time spans, offering you different prize pools. These prizes can vary between free spins and cash prizes. Every tournament has different terms and conditions, so be sure to read up on them if you want to enter. To see which tournaments are currently running, check the Tournaments tab in the sidebar on the left.

Ninewin Casino: Deposit, Withdrawal, Verification

The Ninewin Casino provides swift and convenient deposit methods, both for crypto and non-crypto users. To commence a deposit, simply tap the green Deposit button located in the top right corner.

Deposit Methods

Deposit options encompass Bank Transfer, Apple Pay, Google Pay, Revolut, Cashlib, Visa, Mastercard, and Mifinity. But as mentioned previously, you have the option to utilize cryptocurrencies. The following cryptocurrencies will be available to you: Bitcoin, Litecoin, Ethereum, Tether, and Dogecoin.

Selecting your deposit method holds significance as most online casinos, including Ninewin Casino, mandate withdrawals through the same method used for the initial deposit.

Account Verification

Verification at Ninewin Casino is conducted via a third-party tool. Submit the necessary documents and a selfie for verification purposes. Upon successful verification, your account will be swiftly approved. Verification is typically only required if the casino requests additional documents, which may occur at any time.

Withdrawals & Limits

The withdrawal procedure at Ninewin Casino mirrors the simplicity of making a deposit. Press the same button used for depositing, navigate to the Withdraw section, pick your withdrawal method, input the amount and requisite details, then hit Withdraw to commence the process. Typically, withdrawals are processed within 24 hours.

Similar to numerous online casinos in the current market, Ninewin Casino enforces withdrawal limits of €3,000 per day, €15,000 per week, and €30,000 per month, which we find reasonable and allright. Of course these are not the best limits we have ever seen, but they are also far away from being the worst. The potential for higher limits within the loyalty program’s advanced tiers remains yet unclear, although it is highly probable.

Ninewin Casino: Live Casino, Slot Games and Sports Betting

The Ninewin Casino presents an extensive array of games sourced from a variety of reputable online slot providers such as Nolimit City, Hacksaw Gaming, Play’n Go, Push Gaming, Pragmatic Play, NetEnt, Games Global (formerly known as Microgaming) and others. Featuring a collection of over 65 online slot providers, ranging from prominent names to hidden treasures, Ninewin Casino guarantees a game to cater to every player’s preferences.

Beyond its wide assortment of online slot games, Ninewin Casino offers Live Casino games. Players can indulge in an assortment of table games like Roulette, Three Card Poker, Baccarat, Blackjack, and more. The platform also showcases popular Live game shows like Dream Catcher, Crazy Time, Crazy Coin Flip, Deal or no Deal or Monopoly Live, delivering thrilling betting experiences. Teaming up with live game providers such as Evolution and Pragmatic Play Live, Ninewin Casino delivers distinctive table games and game shows for players to relish.

For sports enthusiasts, Ninewin Casino caters to sports fans by offering authentic sports betting and live sports events spanning over 40 sports. The platform encompasses a broad spectrum of sports like Soccer, Tennis, Basketball, Volleyball, and E-Sports, ensuring a diverse gaming experience for players.

Ninewin Casino: Conclusion

When assessing the Ninewin Casino, it becomes evident that both the online casino and the Pointissimo B.V. online casino group has the potential to establish themselves as a prominent player in the online casino market. The online casino’s adherence to high standards sets it apart and positions it as a strong contender in the industry.

However, there are some noteworthy aspects that warrant consideration. One such point of concern is the presence of a maximum cashout rule tied to deposit bonuses, which diminishes the appeal of the Non-Sticky Bonus feature. While Non-Sticky Deposit Bonuses remain attractive, the restriction on cashouts can leave a somewhat bitter taste, especially when players land significant wins but can only retain a portion of their earnings.

Another area that raises eyebrows is the withdrawal limits at the Ninewin Casino, which fall short of expectations and border on being unfavorable. Although there is a possibility that these limits could improve with a higher loyalty status, this remains speculative at this juncture.

Despite these issues the Ninewin Casino still stands as a reliable online gaming platform. It offers players a host of enjoyable features, from quick withdrawals and convenient deposit methods to a diverse range of entertainment options to keep players engaged and entertained throughout their gaming experience.

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Bonus

100% up to €150 + 150 Free Spins

1st deposit bonus
Minimum deposit: €20
Max cashout: 10x bonus amount
Wagering requirements: 35x bonus
Maximum bet: €5
Bonus expiration: 7 days
Free spins: 150 spin on Gates of Olympus
Free spin conditions: 35x wager, 50 spins per day
Non sticky deposit bonus

How to get the bonus?

Select on deposit

55% up to €150 + 100 Free Spins

2nd deposit bonus
Minimum deposit: €20
Max cashout: 10x bonus amount
Wagering requirements: 35x bonus
Maximum bet: €5
Bonus expiration: 7 days
Free spins: 100 spins on Gates of Olympus
Free spin conditions: 35x wager, 50 spins per day
Non sticky deposit bonus

How to get the bonus?

Select on deposit

100% up to €150

3rd deposit bonus
Minimum deposit: €20
Max cashout: 10x bonus amount
Wagering requirements: 35x bonus
Maximum bet: €5
Bonus expiration: 7 days
Non sticky deposit bonus

How to get the bonus?

Select on deposit

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