Freedom Casino Review
Despite the name, the Freedom Casino is actually not from the United States. The online casino is operated by Deep Dive Tech B.V. and acts under the Curacao eGaming License. The Freedom Casino is actually a very young online casino, as it first went online in 2023. But does this status mean anything? Will the Freedom Casino be packed with features or not?
This is the questions we will try to answer. In this online casino review we will go over everything the Freedom Casino has in store for players, and elaborate if the features are great or rather forgettable. Let’s begin.
Freedom Casino: How trustworthy is it?
Especially with such a young casino you will need to be careful, as it is hard to determine if these casinos are trustworthy or not. Pretty much the only way to be sure is to test the casino yourself. We have undergone the risk and tested the Freedom Casino, so you can be sure that you will not get scamed. After our extensive test sessions, we have come to the conclusion, that everyone will get their money, if they have not breached any terms. We have always received our withdrawn money, and never ran into any kind of problem, whether with withdrawals nor with verification. So from our perspective we have absolutely no doubt that everyone will receive their winnings.
Freedom Casino: Registration
To be able to play at the Freedom Casino, it is mandatory to create a user account. But don’t worry, this process will be done in 2 simple steps. First, click the three bars in the top right. Next, click on Register here! and fill in your desired log-in credentials as well as your mobile number. Once you have done that, click on Continue.
In the second step you will need to enter your personal details. Fill in your first and last name and some more details. These need to be accurate, otherwise you will have problems in the verification process. If you have put in all of the details, check the first two boxes beneath and hit the Register button. And that’s the registration process done. You will now be able to deposit and enjoy your favorite online casino games.
Freedom Casino: Customer Support
Ran into a problem? Did something go wrong with the deposit? Or maybe you don’t know exactly which documents to upload for verification? Don’t worry, the support team of the Freedom Casino is always glad to help you out. To get in contact with them you unfortunately only have one option.
Live Chat
Your first and sadly only option is the Live Chat. The Live Chat is available 24/7 to everyone. Accessing works a bit different than in other casinos, to be honest. At the Freedom Casino, you won’t click on a little speech bubble. Instead, you will need to open the side menu via the three bars at the top right. There you will need to click on Chat Support. Then, a window will pop up, where you will need to put in your name and email address. If you are logged in, these will already be filled out. Beneath you can describe your issue. If you now click on Start chat, you will be transferred to a support agent almost immediately. We recommend that you use the english language in the Live Chat. If your english is not that great, you can also ask the agent if they could translate their answers.
It saddens us to see that there is no way to contact the customer support via email. Sure, email support takes much longer than Live Chat, but in some cases the email support can be much more helpful, as they can have a deeper look into issues, especially bigger ones.
Freedom Casino: Feature Overview
Let us take a look at all of the different features the Freedom Casino has in store for players. Unfortunately, there aren’t really many.
Design
The design of the Freedom Casino is very simple, almost too simple. You will be greeted with a white background and a red bar at the top of the casino. And that’s pretty much it. It feels very blant, almost boring. There is nothing really to it, no real theme to follow, it almost feels rushed.
Navigation
Navigation in the Freedom Casino is pretty much a mess. The only real navigation you have is the top bar. There you will be able to sort games. You can look for new games, Live Casino games, Slot games or different types of table games. But that’s pretty much it, there’s nothing more that could help you explore all of the game providers the Freedom Casino features. The only option you have is the search bar, in which you can directly search for games and providers. But that doesn’t indicate which online software providers are available to begin with.
On the top right you can open up the side menu, where you will be able to do pretty much everything regarding your account and your safety settings. But even there you will barely find anything, except for some informational quick links at the bottom of the side menu. So all in all, the navigation is not great.
And that’s unfortunately everything the Freedom Casino has in store in terms of features. We will elaborate the lack of these further in our Conclusion.
Freedom Casino: Deposit, Withdrawal and Verification
If you want to make a deposit at the Freedom Casino, first open the side menu on the top right. Next, click on Deposit. You will be redirected to the deposit page, where you will first enter your deposit amount and click on Deposit after. Then you can choose your desired payment method. To deposit at the Freedom Casino you will be able to use Bank Transfer, Visa, Mastercard or Mifinity. Not too many deposit methods, but don’t worry. You can also use crypto currencies to make a deposit. The following crypto currencies are available: Bitcoin, Bitcoin Cash, Tether, Ethereum, Litecoin, Ripple, USD Coin, Dai and Stellar. So crypto currencies make quite the big part of the deposit methods of the Freedom Casino.
Verification
Of course it is also necessary to talk about withdrawals, but before we do so, we want to take a look at the verification process. This is actually quite interesting, since there is no real option to send in any documents on the website. In fact, if you need to provide any documents to prove your identity, you will be emailed by the Freedom Casino. They will then ask you to provide certain documents regarding your identity and deposit method, which you will then need to email them back. We cannot say when the Freedom Casino will ask you to provide any documents, but sooner or later they will. Once you have given them all requested documents, the verification process should not take longer than 24 hours.
Withdrawals
In order to request a withdrawal, simply open up the side menu again and click the Withdraw button. This works just like deposits: you will first enter the amount you want to withdraw, then you can choose your desired payment method. Keep in mind that you must use the same method that you used to deposit with, otherwise your withdrawal will be rejected. Once you have requested a withdrawal, it will usually take up to 24 hours to approve it. This however depends on some factors, like the amount you’re withdrawing or if you have played with a bonus.
Unfortunately, the Freedom Casino will have withdrawal limits. This shouldn’t be too much of a surprise though, as many online casinos nowadays have a withdrawal limit. In the case of the Freedom Casino, the limits are: €5,000 per day and €20,000 per month. Not the best limits, but also definitely not the worst.
Freedom Casino: Slot Games and Live Casino
We would love to tell you that the Freedom Casino offers a really great choice of games. However, we can’t say that for certain, as there is no way to tell how many online software providers there actually are. But what we can tell you is, that the Freedom Casino hosts some of the most interesting online software providers. These include famous names like Play’n Go, Pragmatic Play, Hacksaw Gaming, Push Gaming and more. So in terms of quality, the Freedom Casino shines without any doubt.
While you can’t specifically look at all of the online software providers at the Freedom Casino, you will be able to filter for Live Casino games, and pretty detailed on top. You will find a lot of different table games like Roulette, Baccarat, Blackjack or Casino Hold’em among many others. Besides these classics you will also find many of the famous and well-received Live game shows. If you have not yet tried them about, these come in the form of Sweet Bonanza Candyland, Deal or No Deal, Crazy Time or Dream Catcher and are guaranteed to provide lots of fun, excitement and thrill. Once again you won’t be able to look for specific live game providers, but what we can tell you is that the Freedom Casino will feature live game shows provided by Pragmatic Play Live, Evolution Gaming and Bombay Live. This selection can of course be expanded over time, and we would love to see that.
Freedom Casino: Bonus Offers and Promotions
So, we have pretty much explained all of the features the Freedom Casino has in store. Now we will take a look at the bonus offers the Freedom Casino is running. Spoiler: There aren’t many, but they are good.
Welcome Offer
For everyone who is interested in trying out the Freedom Casino, there is the welcome offer. This offer is available for everyone who newly registered at the online casino and has not yet made a deposit there. And you definitely should take this offer, since it is a non-sticky bonus. If you are not familiar with that term: This means that you can withdraw your winnings, even with an active bonus, as long as you have not yet used any bonus funds. So you will first play with your deposited real money, and afterwards you will use the bonus money.
And at the Freedom Casino you will get a 200% Non-Sticky Casino Bonus up to €600 with 250 free spins on top. This is quite a good offer, considering that you’re playing with a non-sticky bonus and it gives you lots of extended playtime to try out the Freedom Casino.
Reload Bonuses
While the welcome offer is the only bonus promotion the Freedom Casino is running consistantly, there is a way to receive reload bonuses. In order to do so, you will need to turn on your email notifications from Freedom Casino. If you do so, once in a while you will get reload bonuses, which are usually a 100% Casino Bonus or more on your next deposit. This can obviously be a pretty good deal, considering that all bonuses at the Freedom Casino are non-sticky. So we highly recommend you to turn on email notifications if you are interested in that.
Freedom Casino: Conclusion
Before we elaborate if the Freedom Casino is a good casino, let us first take a look what makes a bad, a good and a great casino. In our eyes, a bad casino is a casino where you will find an unsatisfying customer support, long waiting times for your withdrawals, just as long waiting times for your verification and maybe even unfair terms and conditions. A great casino is pretty much the exact opposit. Fast withdrawals, good customer service, and fair terms, maybe even some nice unique features or promos.
So what makes a good casino? This is actually not too far off of a great casino. You see, a good casino maybe doesn’t have the best withdrawal speed or the greatest promos and features. But you can still expect to get your money in a fair amount of time, without complications.
Where can we put the Freedom Casino here? Is it a bad casino? Definitely not, none of the mentioned things point towards this online casino. So is it a great casino? Debatable. The Freedom Casino does not offer any interesting features, nor does it run any exciting promos or tournaments to participate in.
Still we think that the Freedom Casino is a good casino. If you like to play without a bonus, then you will probably not have a problem with this online casino. You will be paid out in a fair amount of time, the terms are alright, the customer support is competent. There are only a few things you can argue, like the design choices or the withdrawal limits, but these are things we can turn a blind eye on. In the end, what really matters, is that you will receive your money without long waiting times, and that is the case for the Freedom Casino.