Empire.io Casino Review
One of the youngest online casinos, as of writing this review, is the Empire.io Casino. This online casino has only recently launched in 2022 and seems to be a very eager project. The young online casino is operated by Echo Entertainment N.V. and licensed under the Curacao eGaming License. Empire.io Casino features many different things, like a friendly customer support, interesting promotions, rewards for loyal players and much more.
In this online casino review we want to see how ambitious the project Empire.io Casino really is. Is it here to stay? Or will it vanish really quickly? Only time can answer this, but we can give, but we can give you an overview over everything the Empire.io Casino holds for players and if it’s worth to stay with them or not.
Empire.io Casino: How trustworthy is it?
Especially with younger online casino you have to be careful whether you put all your trust in it or not. And since the Empire.io Casino is a very young casino, very fresh on the market, we wouldn’t be surprised if many people are very careful with this new online casino.
To make a long story short, we believe that the Empire.io Casino can be trusted. How do we come to this conclusion? Well, we have of course tested the online casino ourselves. We have deposited, played and withdrawn certain amounts, and we did not run into any problem whatsoever. Also larger withdrawals were processed without the need of a verification. So we have absolutely no reason to believe that the Empire.io Casino is maliciously trying to deny winnings in any way, shape or form. We are very sure that the Casino will pay out anyone who did not violate any terms or conditions.
Empire.io Casino: Registration
You can only deposit and play at the Empire.io Casino, if you have created a user account. This process is rather simple though and will only require you a few minutes, if not mere seconds of your time. In order to join the Empire.io Casino, click the red „Sign Up“ button in the upper right corner of the website. You will now be brought to a website where you need to fill in your Username, Email, Date of Birth, Phone Number and your desired password. Make sure you fill in your right birthday, as you may need it later on. Once you have filled everything in, check the first box beneath and confirm the Captcha. Et Voila, your user account has been created. Now there is nothing holding you back anymore to play your favourite games at the Empire.io Casino.
Besides the usual registration procedure you will also have the options to login using Google, Facebook, Twitter or Telegram.
Empire.io Casino: Customer Support
If you happen to encounter an issue while enjoying your time at the Empire.io Casino, the customer support of the young online casino is eager to help you out. You will have several options to get help at the Empire.io Casino.
Your first option is the Live Chat. This option is available around the clock to everyone and is easily accessible by clicking either the little speech bubble in the lower right corner or clicking the Live Chat link at the bottom of the sidebar. Once you’ve done that a window will pop up, where you can directly start a conversation. If you click on „New Chat“, a support agent will be right there for you in short amount of time. Live Chat agents usually use the English language, so be prepared to talk english or ask the support if they could translate their answers.
The next option you have is via email. There is a contact form you can use to directly contact the email support team, although this is a bit tricky to find. In order to get to the form, you will need to click on „Help Center“ at the bottom of the sidebar. After that, scroll down to find the button that says „Email us“. Here you can fill in your Email, which is probably already filled in if you’re logged in, choose your desired department and leave a message.
You should always try to describe your issue as detailed as you can, so that the email support team can work on it effectively. You can also directly attach files, if you have screenshots or something similar. On some occasions e-mail support can be more helpful than Live Chat. Email support will most likely be more helpful if you feel like your issue is more severe.
Talking about the Help Center, this will be your third option for help. While with this option you won’t be step into contact with the support team directly, the Empire.io Casino has a large collection of frequently asked questions. These will be answered in detail in the Help Center, so you might not even have to talk to the customer support. With a bit of luck, your problem is already answered there.
Empire.io Casino: Feature Overview
In this section we will be going over the things that may or may not make your experience with the Empire.io Casino a unique one. But we can already tell you that the Empire.io Casino does not offer a lot of unique features.
The Empire.io Casino comes with a great desing that we really like. When first entering the website, you will notice a dark blue background, with a slideshow of promotions on the front and a little taste of all of the different games the Empire.io Casino has.
Most of the navigation at the Empire.io Casino is done via the sidebar. From there you can pretty much find everything you might be looking for in terms of games. You can directly access games that you have marked as favourit, see your recently played games and browse for the next game you might want to play. The sidebar also hold useful quicklinks at the bottom, such as the Help Center or the Live Chat.
For everything regarding your account you can simply click your username in the upper right corner. From there you will be able to enter account settings, edit your notifications and look up your loyalty level as well as take a look at your available rewards.
Talking about loyalty, the Empire.io Casino rewards players who stay loyal with the young online casino and spend their time there. There are 7 loyalty levels in total, which are then divided into milestones. For each milestone you reach, you will receive a reward. All rewards of the loyalty programm are wager free, which means that every reward will be cash and ready to be withdrawn. For every real money bet you make, you will earn loyalty points. With higher levels, you will also gain a points multiplier, so that you can rise faster in levels.
Another great thing is, that rewards of the Loyalty Club are not pre-set. Rewards are dynamic. This means, that rewards can change from player to player, depending on their playstyle. So every play will have unique experience with the Loyalty Club.
However, the Loyalty Club is seasonal, which means that it will be reset every month. You can prevent this though by reaching safety zones, in which case you will not loose your loyalty level.
Empire.io Casino: Deposit, Withdrawal and Verification
The Empire.io Casino is a pure crypto casino. This means that you will only ever be able to deposit with crypto currencies. The young online casino does not accept any „normal“ (aka Fiat) currencies. Available for deposit are Tether, Bitcoin, Ethereum, Binance USD, Tron, Ripple, Binance Coin, Litecoin and Dogecoin. To get crypto currencies you should refer to crypto exchanges, such as Binance, Kraken or Coinbase. You can also buy crypto currencies directly through the Empire.io Casino, however, we advice you not to do that. Most of the times online casinos use providers that will charge you high fees. To minimize this, stick to the big crypto exchanges.
Making a deposit is very easy. Just click on the red „Deposit“ button in the upper right corner. A sidebar will open on the right side, From there you can choose your desired currency and send it to the right crypto address. Always double-check that you have entered the right address as well as the right network, as funds can get lost if they land on the wrong address, and getting them back can be very expensive.
Now let’s talk about withdrawals. How do you request one in the first place? Believe it or not, but you will first have to hit the „Deposit“ button again, then, instead of the Deposit tab, you switch to the Withdraw tab. Select the crypto currency you want to withdraw, then the amount, and enter your crypto address. Now all you have to do is wait for your withdrawal to be processed.
Usually withdrawals are processed very quickly. In our tests, all withdrawals were processed within 30 minutes, which is really fast.
As for verification, the Empire.io Casino might request documents of you at some point. In our tests we were not asked for any documents and withdrawals have been processed without the need to. However, we would not entirely rule out that at some point you will have to provide documents about your personal details.
The Empire.io Casino will have withdrawal limits though. But these are very generous and you will have a hard time to reach them. You will only be able to withdraw 250,000 USDT (or equivalent) per week.
Empire.io Casino: Slot Games and Live Casino
Although the Empire.io Casino is a very young online casino, it already offers many online casino games from a large variety of different providers. This includes renown online slot providers such as NetEnt, Pragmatic Play, Push Gaming, Thunderkick, Hacksaw Gaming and quite a few more. But also there are online software providers that fly quite under the radar. Those providers are always good for a surprise, and who knows, maybe they could be the next big thing? You’ll never know.
Besides the classic online slot games that most of you know, the young online casino also features Live Casino games. At the Empire.io Casino you will be able to play your favourite live table games. But not only will the classic table games be featured, you will also be able to play live game shows. These highly entertaining shows with real people are always good for a fun time. Games like Vegas Ball Bonanza, Sweet Bonanza Candyland, Boom City or Dream Catcher are guaranteed to give you a wonderful time, as well as provide you with lots of exciting and thrilling betting rounds. The Empire Casino actually has a few different live game providers to choose from, with names like Evolution, Pragmatic Play Live and Bombay Live among them.
Empire.io Casino: Bonus Offers and Promotions
Now it is time to take a detailed look at all of the bonus offers and promotions the Empire.io Casino is running. We have already mentioned the Loyalty Program, which is filled with real money rewards that don’t have any wagering requirements. But there are some other promotions the young online casino has in store
For every newly regsitered customer, the Empire.io Casino is giving out a welcome bonus. This bonus will consist of „only“ one deposit bonus, but this bonus is pretty good. On your first deposit you will receive a 100% Casino Bonus up to 1 BTC (or equivalent). That’s right, if you want you can play with a total of 2 BTC. Also, this bonus will not have a max cashout, so you won’t really have a disadvantage if you take the whole bonus. The only disadvantage here could be the maximum bet size, but we will get to that later.
The Empire.io Casino offers a pretty unique promo. Every Tuesday you can activate the Win Booster. And it does exactly what you think it does: Boosting your wins. You can activate the Win Booster in every game you want. If you do so, for the next 10 minutes, ALL your wins will be boosted by 20%. This goes to a maximum of 1,000 USDT. So for example, instead of winning $1 for a bet you made, you will instead win $1.20.
The Empire.io Casino will host a lot of house-own tournaments, in which you can participate to win. Prize pools will mostly consist of real money, so it’s definitely worth checking them out. Each tournament comes with its own set of rules and winning conditions, so be sure to check them regularly.
Deposit bonus will by default be issued with a wagering requirement of 25 times the bonus and deposit amount. The maximum bet size while wagering is limited to 5 USDT (or equivalent). To turn over the required amount you will have a time limit of 10 days.
Always check the bonus terms yourself again. These are often subject to change. Additionally, the Empire.io Casino has some restricted games with bonus money, so it’s better to be safe and check if the game you want to play is on the list of prohibited games.
Empire.io Casino: Conclusion
All that’s left to say in this online casino review, is that the Empire.io Casino is truly a great online casino. Although it is still such a young casino, it can already offer so much. Even more than many other established online casinos can offer.
The Empire.io Casino comes with great design, a competent customer service, a very nice loyalty programm and a pretty good welcome offer to get to know the online casino better. Players who decide to stay with the Empire.io Casino will most definitely not be disappointed.
There are only very few negative points we could mention here. For example that there are quite a few prohibited games with bonus money, but nothing that would be unfair. That the fresh online casino has withdrawal limit is not that great, but these limits are very high and you will most likely not hit it too often (although we wish you the best of luck trying it).
In the end we are very happy with what the Empire.io Casino has to offer and how they treat their players. We hope to hear much more positive about this young online casino.