Dragonslots Casino Review
One of the probably most underrated online casino groups on the online casino market is the TechSolutions Group N.V. online casino group. This group already has brought some memorable brands to the board. One of their rather recent additions is the Dragonslots Casino. This online casino has been launched in 2024 and acts under the Kahnawake Gaming Commission.
In this online casino review about the Dragonslots Casino, we will delve deep into the online casino. We will take a look at the most important aspects of the online casino and show you what it can offer in terms of bonuses and features, so that you can decide whether or not you want to try it out.
Dragonslots Casino: Bonus Offers and Promotions
Many players prioritize extending their playtime to fully test out an online casino and get the most out of it. The Dragonslots Casino, like many other online casinos, offers enticing bonuses and promotions. In this section of our online casino review, we’ll delve into the exciting offers the Dragonslots Casino has available for their players.
Non-Sticky Welcome Bonuses
The Dragonslots Casino is rolling out the red carpet for new players with a massive welcome package. This package consists of four Non-Sticky Bonuses, each increasing in value with the size of your deposit. To see the exact bonus amounts, check their respective bonus conditions on the Promotions page.
Your first deposit will be met with a 225% Non-Sticky Casino Bonus up to €2,250, along with 200 free spins. The generosity of the Dragonslots Casino doesn’t stop here though. Your second deposit will be tripled with a 200% Non-Sticky Casino Bonus up to €1,000 and another 150 free spins. Your third deposit will be the exact same as the second, as your deposit is boosted with a 200% Non-Sticky Casino Bonus up to €1,000 and again 150 free spins. And finally, your fourth deposit will be rewarded with yet another 200% Non-Sticky Casino Bonus up to €1,000 and 150 free spins. This incredibly generous offer for new players is definitely worth considering. Though, we need to mention that these bonuses have a catch to them.
The welcome package of the Dragonslots Casino consists of Release Bonuses. These work in a different way than usual bonuses. While they can still be considered Non-Sticky Bonuses, you will need to “unlock” the bonus money. After wagering a certain amount, you will unlock installments of the bonus. These can then be directly sent to your balance by clicking the Credit To Balance button, which can be found in the Bonuses menu of your account. At the time of writing this review, we do not know specifics on how much needs to be wagered and how many installments of the bonus are given out. The Dragonslots Casino does not give out any information on that. Once we have further information, we will give you an update.
Friday Reload Bonus
After making use of the welcome package, persisting players will be able to claim the Friday Reload Bonus. This bonus consists of a 150% Non-Sticky Casino Bonus up to €750 as well as 150 free spins. Just like with the welcome bonuses, this bonus is given out in installments after a certain amount has been wagered. If you want to claim this bonus, simply make a deposit of at least €20 (or equivalent) on Fridays and claim your weekly bonus.
Fortune Wheel Bonus
If you really want to test your luck, you can have a shot at the Fortune Wheel with every single deposit. But beware, there are two wheels in play: a Silver Wheel and a Gold Wheel. While Silver Wheels are given out for deposits between €20 and €99, Gold Wheels will only be available for players that deposit at least €100 or more. These wheels will have various prizes on them, including free spins and bonus money. Needless to say, the Gold Wheel will of course offer higher prizes than the Silver Wheel. So, if you feel like today’s your lucky day, give it a shot. The Fortune Wheel is available on every single deposit at any time, up to a maximum of 3 spins per wheel (Silver and Gold) per day.
Wagering Requirements
If not stated otherwise in the respective bonus terms of a promotion, all bonuses at the Dragonslots Casino are categorizes as Non-Sticky Bonus. This means that real money can be withdrawn without being bound to wagering requirements. Otherwise, bonuses come with a wagering requirement of 40 times the bonus amount. During wagering, your maximum allowed bet is limited to €5 (or equivalent). You will have a time limit of 7 days to complete any wagering requirements. Should you fail to adhere to these bonus terms, the online casino will void your bonus money. While the welcome bonus does not have a maximum cashout limit, all other bonuses are limited to a €10,000 maximum cashout.
We kindly advise you to check the bonus terms yourself before claiming any bonus at the Dragonslots Casino. Bonus terms can change frequently, and we are most likely not able to keep them updated at all times.
Dragonslots Casino: How trustworthy is it?
One of the most crucial questions we need to address is whether or not the Dragonslots Casino is trustworthy. And the short answer is yes, we consider the Dragonslots Casino to be a reliable online gaming platform. After conducting thorough tests, deposits went smooth as butter, and verification and withdrawals were never an issue and were processed promptly. We have no doubt that anyone who adheres to the terms and conditions will receive their winnings within a reasonable timeframe.
Beyond our own experience, we can also consider the reputation of other online casinos within the TechSolutions Group N.V., as well as the reputation of the online casino group itself. These online casinos are all managed by the same team. Since we haven’t encountered any complaints or negative experiences with these other casinos, it further reinforces our confidence in the trustworthiness of the Dragonslots Casino. The same goes for the TechSolutions Group N.V. online casino group. The group is known for delivering a high quality, and usually do not receive negative feedback.
Dragonslots Casino: Registration
Without your own user account you will not be able to enjoy the Dragonslots Casino to its fullest. Fortunately, registering at the Dragonslots Casino is a breeze, requiring just a few simple steps. Begin by clicking the green Register Now button located in the upper right corner of the website. A pop-up window will appear, where you first pick your desired welcome bonus. Don’t worry, you can change this later on. After picking, you will be prompted to enter your preferred login credentials: your email address and a password. You can also opt to receive future promotions via email by checking the box provided. This choice can be easily adjusted later.
The second and already final step requires you to enter all of your personal details. This includes your full name, date of birth, country of residence as well as your address. These declarations are important. Should you have noticed a mistake after typing them in, don’t worry. The customer support will be glad to help you. We will discuss this matter in the next section of our online casino review. Once you’ve put everything in, click the Finish button at the bottom. Your account is then created and you will be able to enjoy everything the Dragonslots Casino has to offer.
It’s crucial to ensure that all information provided is accurate and honest. This information will be required during the verification process, and any discrepancies may prevent you from receiving your withdrawals.
Dragonslots Casino: Customer Support and Service
As we have mentioned before, mistakes can happen. Whether they are on your side or on the online casino’s side, whethere they are human or technical, errors can occur and most likely will at some point. In the end, no system and no human is flawless. Should you ever be stuck with a problem, or have specific additional questions, you can reach out to the customer support of the Dragonslots Casino. There are multiple ways of getting assistance.
If you want to know more about the Dragonslots Casino, you can check the helpful links section at the bottom of the website. This section holds many informative articles about the online casino, including the terms and conditions, as well as a FAQ page. This FAQ page, however, is very basic and only answers very generic questions. So if you have more specific questions or issues, you should consider contacting the customer support team.
Live Chat
The most convenient option is the Live Chat, available 24/7. Simply click on the green speech bubble icon in the lower right corner of the website. A window will pop up, asking you to enter your name and email address. Once you click on Start the Chat, you will be immediately connected to a free support agent. These support agents usually answer depending on your set language of the website. However, we would still recommend to use the English language, since this is what support agents usually are able to speak fluently. But if this resembles a problem for you, you can also let the support agent translate their answers.
E-Mail Support
If Live Chat doesn’t suit your needs, you can also contact the Dragonslots Casino directly via email. Scroll to the bottom of the website and look for the Contact Us button. This will bring up a form, in which you can select the category of your issue, enter your name, email, and a description of your problem. The customer support team will respond within 24 hours and do their best to resolve your issue. Be sure to describe your issue to the last minute detail, to ensure the email support can work efficiently in resolving your problem. Alternatively, you can email them directly at support@dragonslots.com or send complaints and criticism to complaints@dragonslots.com. This will also give you the advantage to attach screenshots, which will further help the customer support team.
Dragonslots Casino: Feature Overview
With features, players anticipate to get a few more rewards from an online casino. Many players lay great value on unique and fun interactions with the online casino. The Dragonslots Casino offers a few interesting features we will take a closer look at.
Design
With a name as mighty as the Dragonslots Casino, you will probably guess what the central theme of the online casino is. That’s right, powerful dragons that need a master. At the top of the website you will find a banner, showcasing a variation of many powerful dragons. But dragons can be found all over the website on many different pages. The background is mostly held in a dark brown colour, while elements like the sidebar are in a lighter variant. There isn’t really much more to say to the design of the Dragonslots Casino. It does its job well, looks fairly decent and adds a bit of immersion to the overall experience at the online casino.
Navigation
The top and side bars are incredibly helpful for navigating the Dragonslots Casino, as they will lead you to your desired destination with just a click. Whether you’re looking for slot games, Live Casino options, current promotions, the unique features, or anything else, accessing them is quick and easy. If you want to know more about your personal profile, simply click on your profile picture with your name located in the upper right corner. This will bring up a dropdown menu, in which you can select various options such as Overview or Personal Details. There’s lots to explore here, so it’s best to take a moment and look through the menus.
VIP Program
The Dragonslots Casino offers a rewarding VIP program. As you play slot games, you’ll earn CP for every €5 (or equivalent) wagered. Once you get enough CP, you will advance in levels. Every level up will grant you either free spins in the beginning or bonus money in the later stages. All of the rewards from the VIP Program come with a wagering requirement of 10 times the bonus amount. There are 50 levels in total and rewards excel quickly. That’s pretty much everything there is to it. No major benefits are linked to the VIP Program of the Dragonslots Casino, as far as we know.
Missions
With Missions you will be able to get even more rewards at the Dragonslots Casino. By clicking the Missions button at the top of the sidebar, a window will open on your screen. This window will show you lots of missions you can complete to get points. These points are accumulated and added to your account (not to be confused with Comp Points!). Points can then be spent at the store to get free spins, wheel spins or cash bonuses. You can also play various mini games in hopes of getting something big. The more points you score, the higher your level will be and the more rewards you can purchase. This feature is completely separate to the VIP program and has nothing to do with its levels or points.
Comp Points
Remember the CP you need in order to level up your VIP rank? Well, this is not the only thing they are good for. While collecting CP, you also accumulate them in your account. You can exchange CP at any time for bonus money. The conversion rate is 300 CP for €1 (or equivalent). This bonus money then needs to be wagered 5 times in order to be withdrawable. And all you have to do is play online slot games, since this is the only way of accumulating CP.
Hall of Fame
Ever wondered who was the luckiest of them all? Well, know you get to know. With the Hall of Fame, you will be able to see who had the most luck. The Hall of Fame will represent all players that landed significant wins. You can filter by day and by week, and even look at wins in the past. The top three winners will be displayed at the top, and ten more will get an honorable mention. Unfortunately, the Hall of Fame only shows the win amount and not a bet multiplier, which would have also been interesting.
Dragonslots Casino: Deposit, Withdrawal, Verification
It is time that we take a look at the most important processes of any online casino. In this section we will be taking a look at the deposits, withdrawals and the verification process at the Dragonslots Casino. These aspects need to work properly in order for players to enjoy their time, otherwise they will be faced with a lot of frustration.
Deposit Methods
Depositing at the Dragonslots Casino is incredibly straightforward, just like everything else on the site. To begin, simply click the green Deposit button located in the upper right corner of the website, and you will be directed to the various deposit methods available. The Dragonslots Casino offers a wide array of options, including Bank Transfer, flexepin, Utorg, Visa, Mastercard, Revolut, Apple Pay, Google Pay, Skrill, Neteller, and Jeton. Furthermore, the Dragonslots Casino supports a diverse selection of cryptocurrencies for deposits, including Bitcoin, Tether, Ethereum, Binance Coin, Dogecoin, Ripple, Litecoin, Cardano, Polkadot, Solana, Chainlink and Decentraland. Clearly, there is an impressive variety of methods to choose from at the Dragonslots Casino. Just remember that deposit methods can vary depending on your country of residence.
Account Verification
Before we go over the withdrawal process, we first need to talk about the verification process. This is something every player needs to go through before they will be able to receive any winnings. Without going through this process, your withdrawal requests will be denied. To get to the verification page, click on your profile in the upper right and select the Overview menu. From there, switch to the Document Verification tab at the top. In this tab you will be able to see which types of documents are accepted and what they must contain, so it’s very easy to determine what you need. Once you have uploaded your documents, you will need to wait for approval. This process will usually take around 24 to 48 hours, but it shouldn’t take longer than that.
Withdrawals & Limits
Accessing the withdrawal option is slightly less obvious. To initiate a withdrawal, click on the green Deposit button once again, but switch to the Withdrawal tab at the top. Here you can choose your desired withdrawal method. Remember that you can only withdraw using the same method you used to deposit, otherwise your withdrawal will not go through. Type in everything necessary and wait for your withdrawal to be processed. Our tests indicated that withdrawals typically take less than 24 hours, but can take longer depending on certain factors like the amount that is withdrawn or if a bonus was used.
For those interested, the Dragonslots Casino has set withdrawal limits of €4,000 daily, €16,000 weekly, and €50,000 monthly (or equivalent). While limits can be frustrating, we find that these are quite reasonable and bearable.
Dragonslots Casino: Online Slot Games and Live Casino
One of the qualities that make the Dragonslots Casino stand out amongst others is their massive selection of games, covering everything from online slots and Live Casino games. Over 90 different online slot providers offer their games to players at the Dragonslots Casino, including top tier providers like Microgaming (known as Games Global), Play’n Go, Pragmatic Play, Hacksaw Gaming, Nolimit City, Push Gaming, and many more alike. But also smaller studios that aim to be the next big thing are in the mix. The Dragonslots Casino is always adding new providers to its repertoire, to fulfill the needs of every kind of player.
As mentioned before, the Dragonslots Casino does not only specialize in online slot games. Their selection of Live Casino games is also not to be underestimated. More than 10 Live Casino providers bring their awesome table games and game shows with them. This includes Live Casino giants like Evolution Gaming, Pragmatic Play Live, and Ezugi. You can choose from a wide variety of Live Casino table games like Three Card Poker, Roulette, Sic Bo and Blackjack. Or you try something entirely different and visit some of the game shows offered. Live Casino game shows such as Snakes & Ladders Live, Sweet Bonanza Candyland, Dream Catcher, Crazy Time, Crazy Coin Flip, Deal or No Deal, and Monopoly Live promise lots of fun and exciting betting rounds.
Dragonslots Casino: Conclusion
Honestly, there isn’t much we can criticize abou the Dragonslots Casino. The online casino offers a massive amount of games from over 90 online slot providers, features great verification and withdrawal speed and also has interesting features.
There are two issues that really stand out with the Dragonslots Casino. First is the welcome bonus system. While it is generally very generous and gives plenty of opportunities, it lacks communication. The website doesn’t really tell you much on how the welcome package works. How much do you need to wager in order to get installments? You will first need to claim the bonus to find out. We really hope that this will change in the future, as otherwise it is not really transparent.
The second, rather minor issue, we have with the Dragonslots Casino is its VIP program. While it is nice to get rewards passively by playing, this is all there really is to it. There is no direct benefit you can gain from advancing in VIP levels, such as increased withdrawal limits or a personal VIP manager. And at some point, advancing in levels just takes ages or a lot of money. So be careful when pursuing these levels.
Other than that, we are pretty satisfied with the Dragonslots Casino. It was fun testing all of its features, and we were pleasently surprised by them. We hope that you will feel the same way.