Skyhills Casino Review

Warning: Skyhills Casino has a win limit of €5,000 per day for standard users, €25,000 per day for medium users and €100,000 per day for VIP users. This means that you can’t win more than these amounts per day. Any winnings (except progressive jackpots) exceeding this amount will be removed by the casino. Since we consider this rule to be unfair against the player, it has a negative impact on Skyhills Casino’s rating.

Warning: Skyhills Casino has multiple rules in their terms and conditions that we consider to be unfair against the player. It has a negative impact on Skyhills Casino’s rating.

After thoroughly reviewing Skyhills Casino we rated it 1 out of 10. We came to the conclusion that it’s a terrible casino to play at. Our review included Skyhills Casino’s withdrawal and verification speed, withdrawal limits, license, customer support, user friendliness, terms and conditions, bonus terms and other factors.

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Skyhills Casino: Bonus Offers and Promotions

Skyhills Casino provides a welcome bonus of 200% up to €1500 on the first deposit. While this bonus might attract players, it comes with terms that are fairly standard in the industry but still worth noting:

Wagering Requirements: Players must wager the bonus amount 35x within 7 days, which, while standard, requires consistent gameplay to meet the conditions.
Max Bet Rule: The maximum allowed bet while wagering is €5, which aligns with typical practices.
Max Cashout: Bonus winnings are capped at €2000, limiting the potential returns from the bonus.

While these terms are not overly restrictive, the max cashout is quite bad compared to other online casinos. Players should ensure that the time limits and wagering conditions align with their gaming habits before taking advantage of the bonus.

Skyhills Casino: How Trustworthy Is It?

Skyhills Casino is operated by Igloo Ventures SRL, a company generally associated with decent casinos. However, Skyhills Casino itself has raised concerns due to its player-unfriendly terms and restrictive policies. After a thorough review, we rated it 1/10, labeling it “terrible.”

Reasons for the Low Rating:

Unfair Terms and Conditions:
- Max Win Limit: Skyhills Casino imposes a win limit of €5000 per day for standard users. This means that even if you win a significant amount, any winnings above €5000 per day will be voided. Medium-tier players are capped at €25,000 per day, and VIPs at €100,000. These win limits are excessively restrictive and unfair, particularly for standard users.
- Such policies are a major drawback and a significant reason for the casino’s poor rating.
License: The casino operates under an Anjouan license, which lacks the strict oversight and player protection measures offered by more reputable regulators. Nonetheless, this is not the main reason for the bad rating.

Lack of a VIP Program

Adding to the concerns, Skyhills Casino does not currently have a VIP program, or at least none is clearly outlined. This raises questions about how players could even reach VIP status to access higher win limits. For most players, this means the restrictive €5000 win limit for standard users is effectively the maximum they can achieve, creating a frustrating and limiting gaming experience.

Skyhills Casino: Customer Support and Service

Skyhills Casino provides 24/7 customer support through live chat and email (support@skyhills.com). However, there are some issues with the accessibility of the live chat:

Hidden Live Chat: While live chat is available, it is not easy to locate. Players must navigate to the FAQ section and scroll down to find it. This lack of transparency detracts from the user experience.
Email Support: Email support is available and reliable for non-urgent issues, but it is naturally slower than live chat for immediate assistance.

The difficulty in accessing live chat, combined with no direct or prominent customer support links, makes the casino seem less player-focused.

Skyhills Casino: Deposit, Withdrawal, Verification

Deposit Methods

Skyhills Casino offers a wide variety of deposit options, catering to both traditional and crypto users:

Traditional Payment Methods: Apple Pay, Google Pay, Visa, Mastercard, Bank Transfer.
Cryptocurrencies: Bitcoin (BTC), Bitcoin Cash (BCH), Ethereum (ETH), Cardano (ADA), Litecoin (LTC), Ripple (XRP), Tether (USDT), USD Coin (USDC).
E-wallets and Others: Mifinity, Interac.

This diversity ensures convenience for players from different regions and payment preferences.

Withdrawal Terms and Conditions

Withdrawals are processed within 24 hours, which is a standard timeframe for online casinos. The withdrawal limits are as follows:

Daily Limit: €4000
Weekly Limit: €10,000
Monthly Limit: €20,000

These withdrawal limits are reasonable for most players and align with industry norms. However, the max win limit is a significant issue:

Max Win Limit: Standard users are restricted to a €5000 daily win cap, which is highly restrictive and extremely unfair. Winnings exceeding this limit (except for progressive jackpots) will be voided. Medium-tier users face a €25,000 cap, and VIPs a €100,000 cap.

Lack of a VIP Program

It also appears that Skyhills Casino does not have a VIP program in place. This raises the question of whether players could even achieve VIP status to access higher win limits. For the majority of users, this means being stuck with the restrictive €5000 daily win cap, which undermines the gaming experience significantly.

Verification

Players may need to complete a verification process before withdrawals, as is standard in the industry. However, the lack of detailed guidance on their platform may lead to delays or confusion for some users.

Skyhills Casino: Live Casino & Slot Games

Skyhills Casino boasts an impressive game library powered by top-tier providers, ensuring a wide variety of options for players. Whether you enjoy spinning slots or playing live dealer games, there’s plenty to explore.

Slot Providers

The casino features a strong lineup of slot providers, including:

Players can enjoy everything from classic slots to cutting-edge video slots with innovative features and designs.

Live Casino Providers

For live dealer enthusiasts, Skyhills Casino collaborates with Evolution Gaming and Pragmatic Play Live, two of the most respected providers in the industry. These providers offer high-quality streaming, professional dealers, and a range of games including roulette, blackjack, and baccarat.

Skyhills Casino: Conclusion

After an extensive review, we have rated Skyhills Casino a 1/10, categorizing it as a “terrible” casino. While the game selection and deposit options are impressive, these positives are overshadowed by several critical flaws:

Unfair Terms: The €5000 daily max win limit for standard users is unreasonably restrictive and undermines the player experience.
Lack of a VIP Program: Without a clear pathway to VIP status, most players are stuck with these limitations.
Hidden Customer Support: The live chat feature is difficult to find, making it harder for players to get quick help.
Weak Licensing: The Anjouan license provides minimal oversight and protection for players.

Final Recommendation

Skyhills Casino’s restrictive policies and lack of transparency make it a poor choice for players seeking a fair and enjoyable gaming experience. We strongly recommend exploring more reputable casinos with better terms, clearer support systems, and player-friendly practices.

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