Casinova Casino Review

Casinova Casino: Bonus Offers and Promotions

To give players interesting bonus offers that they can use, the Casinova Casino is running a handful of interesting promotions. Let’s take a closer look at them and see if they are worth to take or not.

Welcome Package

The Casinova Casino offers all players, who are willing to try out and experience the Casinova Casino for their own, a welcome package. As oppose to other online casinos of the Rabidi N.V. online casino group, the Casinova Casino offers four welcome deposit bonuses which can all be used by new players. All of these bonuses will be Non-Sticky, meaning that you will be able to withdraw all of your real money funds before you use any bonus money. All bonuses will be added automatically when a qualifying deposit has been made.

On your first deposit you will be able to get a 100% Non-Sticky Casino Bonus up to €500. Your second deposit will boost your balance with a 75% Non-Sticky Casino Bonus up to €500. And both on your third and fourth deposit the Casinova Casino will once again grant you a 50% Non-Sticky Casino Bonus up to €500, available for both deposits. Considering that all of these bonuses are Non-Sticky, and therefore giving players a big advantage, this welcome offer is more than generous and much appreciated by players.

Weekly Casino Bonus

The Casinova Casino provides a weekly reload bonus for all players. From Friday to Sunday, you can receive a 50% Non-Sticky Casino Bonus of up to €700, along with an extra 50 free spins to enhance your gaming experience. To take advantage of this offer, simply make a qualifying deposit of at least €50 (or its equivalent) during the weekend.

Weekly Free Spins Bonus

In addition to the weekly deposit reload bonus, players can also enjoy 50 free spins each week. This free spins offer is available from Monday to Thursday. To qualify for it, you simply need to make a single deposit during the week, and the amount of the deposit is irrelevant. Any deposited sum will qualify.

VIP Cashback

Cashback promotions enable players to recover a portion of their losses over a designated period. At the end of this timeframe, players receive a percentage of their losses as bonus money, which typically must be wagered before it can be withdrawn. In this context, the Casinova Casino provides players with two distinct cashback promotions that they can take advantage of.

First we will take a look at the Cashback promotion that is not initially for every player. This particular Cashback is exclusively available to players who have progressed within the VIP System of the Casinova Casino. Starting at VIP rank 3, players gain the opportunity to earn Cashback on online slot games, beginning at 5% up to €1,000. As you advance further in the VIP System, the Cashback percentage increases, ultimately reaching 15% up to €3,000. This promotion is accessible from Monday to Sunday and must be claimed on Mondays through the Live Chat feature. Additionally, any bonus money received must be wagered once before being withdrawable.

Live Casino Cashback

The other Cashback promotion at the Casinova Casino, which is available right from the start for all players, is the Live Casino Cashback. As the name suggests, this Cashback promotion does only count for Live Casino games, nothing else. This promotion allows you to receive 25% Cashback up to €200. The Live Casino Cashback runs from Monday to Sunday, during which all your net losses are totaled. You must claim your Cashback on Monday through the Live Chat feature, otherwise, the bonus will be forfeited. Additionally, any bonus money received must be wagered once before it can be withdrawn.

Bonus Terms and Conditions

As long as the terms of a promotion don’t say otherwise, all bonuses given out by the Casinova Casino are to be considered Non-Sticky. This means that you can withdraw any real money without the need of fulfilling the wagering requirements, as long as you haven’t used any bonus money. The amount of deposit and bonus money needs to be wagered 40 times in order to be withdrawable. During wagering you have a maximum bet limit of €5 (or equivalent), and to complete the wagering requirements you have a time limit of 10 days. Failing to follow these rules will result in your bonus money being voided.

We kindly advise you to check the bonus terms of any promotion and/or online casino yourself before claiming any of their bonuses. Bonus terms can change from time to time and it is hard for us to always keep them up-to-date.

Casinova Casino: How trustworthy is it?

Determining whether an online casino can be trusted is crucial, yet it is not always straightforward. To start, you should consider several key questions: What is the online casino’s reputation? Will they pay out my winnings? Are their terms and conditions reliable? These are just a few of the inquiries that must be addressed.

We believe that the Casinova Casino offers a trustworthy and dependable environment. To support this claim, we have evaluated various factors. Firstly, we examined the overall reputation of both the online casino and its parent group. Since the Casinova Casino is relatively new to the market, its reputation is still developing. However, we can assess the reputation of the Rabidi N.V. online casino group. While there have been some concerns regarding this group, it is widely recognized that Rabidi N.V. honors payout requests to players who follow the terms and conditions, despite their withdrawal processing times not being the fastest.

Ultimately, we rely heavily on our own tests and experiences. Our evaluations confirmed what we anticipated: we received our withdrawals without encountering any issues during our time at Casinova Casino. This further reinforced our belief that the online casino is both reliable and trustworthy. Based on our findings, we have no doubts that players will receive their winnings, although it may take some time due to Casinova Casino’s withdrawal policies. We will provide more details on this aspect in another section of our online casino review.

Casinova Casino: Registration

To begin your adventure at the Casinova Casino, you must first create a user account. This step is essential for anyone looking to explore the online casino. To start the registration process, click on the white-silver Register button found in the upper right corner of the page. This will open a window where you can select your welcome package. If you feel you made an incorrect choice, don’t hesitate to reach out to the support team after completing your registration.

After making your selection, you will be asked to provide your login details, including your email address and password. It is important to check the first box below to proceed with the registration. The second box is optional and should only be checked if you wish to receive future promotions. In the next step, you will need to accurately enter your personal information to prevent any issues during the verification process and to ensure you can claim any winnings. This information includes your full name, address, and date of birth. Once you have filled out all the required fields, click the Create Account button at the bottom. Completing this step will finalize your registration. After that, you are free to make a deposit and start playing at the Casinova Casino.

Casinova Casino: Customer Support and Service

While we certainly hope it never occurs, there may be times when players find themselves facing a question or a technical issue they cannot solve alone. No system is entirely flawless, and unexpected problems can arise. If you find yourself in this situation, you can contact the customer support team at the Casinova Casino for assistance, and you have several options to do so.

Live Chat

For the quickest support, you can use the Live Chat feature, which is accessible 24/7 for all players at the Casinova Casino. However, locating this feature can be a bit challenging. To access Live Chat, click on the Help Centre button in the lower left corner of the screen. This will open a new browser tab where you’ll find the Live Chat button. Alternatively, you can scroll to the bottom of the website, where another Live Chat button is located. After clicking it, a window will appear in the lower right corner asking for your name, email address, and a description of your issue. By selecting Start Chat, you will be connected with an agent who can assist you. Keep in mind that support agents may use pre-written responses, which may not provide the most personalized assistance. Typically, they should be able to communicate in your preferred language, but using English can help facilitate the conversation for both you and the agent. If you encounter any language difficulties, don’t hesitate to ask the support agent for help with translations.

E-Mail Support

Alternatively, you can opt for email support. Finding the email address for the Casinova Casino might be somewhat difficult, so we won’t provide its exact location here. Instead, we will just give it to you here. You can reach the email support team at support@casinova.com using your preferred email service. Be sure to include as much detail as possible and attach any relevant screenshots to help the support team provide you with effective assistance. Keep in mind that you may experience a longer wait for responses via email compared to Live Chat, but it can be more advantageous depending on the complexity of your issue. You can expect a response within 24 hours of submitting your request.

When visiting the Help Centre you will also find some of the most asked questions together with a possible solution. It can be worth looking at these too, as your problem might already be listed here.

Casinova Casino: Feature Overview

Features can be a fun way for players to earn a few more rewards by just playing different games or participating in events. The Casinova Casino has realized this and thus offers a few interesting features that we want to take a look at in this section of our online casino review.

Design

The overall design of the Casinova Casino is really not that special. The online casino comes with a dark background, with some hints of a white or rather silver-ish colour with occasional shades of red. Other than that there is really not much to see, the Casinova Casino will not flash you with fancy colours. The layout, on the other hand, is really great. When scrolling through the website, you will immediately see that everything on the website clicks in and has its distinct place. All in all not too fancy, but it definitely catches the eye.

Navigation

Another important part for user satisfaction is how easy players can find their way to the desired page of the online casino. To explore the Casinova Casino, you can use the sidebar located on the left side of the screen. This sidebar contains all the essential menus you may need, whether you’re searching for promotions, tournaments, challenges or just the game lobby. You can also easily hide the sidebar by clicking the top left button, should it ever become a disturbance in any way.

For more information about your personal account, simply click on the small black and white manikin in the top right corner. This will open another sidebar on the right, which includes various useful menus related to your account, such as your account details, bonuses, and game history.

VIP System

The Casinova Casino features its own VIP System designed to reward players who remain with the online casino and engage with it. This VIP System consists of five ranks, each offering increasing rewards. While we cannot specify the exact rewards for achieving a new rank, some of the benefits  include higher withdrawal limits, a weekly Cashback promotion, a personal VIP manager, and additional perks. At this time, we don’t have detailed information on how to progress through the VIP System, but it is likely similar to other programs, where advancement comes through making deposits and playing various online casino games.

Tournaments

To provide players with a unique experience in online slot games, Live Casino games, and sports betting, the Casinova Casino hosts a variety of weekly and monthly tournaments. These tournaments feature different prize pools that include both cash prizes and Coins. Furthermore, the Casinova Casino collaborates with various online software providers to elevate the overall experience. If you’re interested in participating in any of these tournaments, it’s important to review their terms and conditions, as each tournament has its own conditions of participation.

Challenges

Another feature we really loved to see is the Challenges feature. With Challenges you get a set of up to 41 weekly challenges, both for online casino games and sports betting. Completing any challenge will net you Coins. Completing a certain amount of weekly challenges will again reward you with a big chunk of Coins. There are also lifetime challenges, which can only be completed once. Don’t worry, these challenges will not require anything really hard, most of the time you will only need to bet a specific number of rounds on a minimum bet size. Challenges are a great way to discover online slot games you would usually not play or don’t even know they exist.

Coins and Shop

We have mentioned the Coins system a couple of times now. They can earned either by participating in tournaments, completing challenges, or even depositing and just playing games. A small part of each of your deposits will directly be added to your account as Coins, and for every €100 made in bets in any game or sport will net you another Coin.

These Coins can then be spent at the Shop, another great feature at the Casinova Casino. The Shop will allow you to exchange your Coins for several rewards. These rewards include free spins, free sports bets or even bonus money. It is wise to keep your Coins and save up for bigger rewards, as they cost less the more Coins you have. For example: You can spend 50 Coins for €5 worth of bonus money, or you can spend just 90 Coins for €10.

Casinova Casino: Deposit, Withdrawal, Verification

It’s important to recognize that while bonus offers, features, and customer support are significant, the core elements of any online casino revolve around the processes of deposits, verification, and withdrawals. These three components must function effectively to ensure a positive experience for players. Even if an online casino boasts an extensive game library, a failure in these processes can lead to a negative experience.

To deposit funds at the Casinova Casino, simply click on the silver button in the upper right corner that resembles a stack of coins. This will open a window where you can select your preferred payment method and enter the amount you wish to deposit.

Deposit Methods

While the casino offers a limited selection of fiat currency options like Mastercard, Jeton, and Mifinity, it provides a broader range of cryptocurrencies, including USDT, Bitcoin, Litecoin, and Dogecoin. Keep in mind that the available deposit methods may vary based on your country of residence.

Account Verification

Before discussing withdrawals, it’s essential to address the verification process, which every player must complete eventually. To start, click on the black and white manikin icon in the upper right corner, which will open a sidebar on the right. From there, select Account Details and then Verification. The page may initially indicate that verification is not required, but you will likely need to complete it when you attempt to withdraw. You will receive an email or notification requesting proof of identity, residence, and payment if necessary. Even after submitting the required documents, additional documentation may be requested, so it’s crucial to stay in touch with the support team for updates on your verification status. Typically, the verification process takes between 48 to 72 hours, depending on whether more documents are needed.

Withdrawals & Limits

Once verification is complete, you can proceed to withdraw your funds. Click on the stacked silver coins icon in the upper right corner again to access the deposit window, and then switch to the Withdrawal tab. Choose your withdrawal method, but remember that you must use the same method you used for your deposit. Your withdrawal request will be denied if you fail to do so. Enter the amount you wish to withdraw along with any necessary details. The Casinova Casino has set a daily withdrawal limit of €500 and allows a maximum of three withdrawal requests at any time. Withdrawal processing times can range from 48 hours to up to 5 business days. Therefore, while you can be confident that you will receive your winnings, it may take some time.

Of course we mustn’t forget to mention that the Casinova Casino makes use of withdrawal limits, to limit the amount of money players can withdraw every day and month. Unfortunately for all players, these limits do not look too good. At the Casinova Casino you will only be able to withdraw €500 daily and €7,000 monthly. Hopefully we don’t need to mention that these limits are below the standard. You can increase these limits through the VIP System, but that may take some time and effort.

Casinova Casino: Live Casino, Slot Games and Sports Betting

One of the primary elements that enhances the exceptional experience at the Casinova Casino is its impressive collection of online casino games from a variety of esteemed slot developers. This includes prominent providers such as Hacksaw Gaming, Quickspin, Big Time Gaming, Pragmatic Play, Merkur Gaming, Gamomat, Microgaming (also known as Games Global) and many many more. With far more than 100 online software providers and thousands of games, showcasing both popular titles and hidden gems, players are bound to find games that cater to their preferences.

In addition, the Casinova Casino features a wide array of Live Casino games. Players can indulge in numerous table games, including Roulette, Blackjack, Baccarat, Poker, Sic Bo and many other classics. Beyond these classic table  game choices, the Casinova Casino also offers exciting Live game shows.  With all-time classics like Monopoly Live, Deal or No Deal, Dream Catcher, Crazy time, Snakes & Ladders Live or Funky Time, players can expect thrilling betting rounds. The Casinova Casino partners with over six exceptional live game providers, including well-known names like Pragmatic Play Live and Evolution Gaming, each offering unique table games and game shows for players to enjoy.

For those who may not be inclined toward online slots or live casino games, the Casinova Casino has alternatives available. The online casino features a comprehensive sportsbook where players can place bets on a wide variety of sports events. With the option to wager on 20 different sports or even global events like politics, the online casino caters to a broad spectrum of interests. Sports enthusiasts will find plenty of choices, including popular sports like football, basketball, ice hockey, or e-sports.

Casinova Casino: Conclusion

There are a lot of things the Casinova Casino does right. Let’s begin with the most obvious things: while the design of the online casino might not be the fanciest, it handles the navigation way better. And of course we won’t forget to mention the seemlessly endless collection of online casino games at the Casinova Casino. No matter which type of player you are, finding the right game is almost guaranteed with a game library this big.

We also enjoyed all the different features the Casinova Casino offers, especially the Challenge feature. Finding new games to play through a feature like this is always a pleasant and fun experience, and getting rewarded in the process makes it even better. Generally, the idea of getting a currency which you can then spend in a house-own shop is a great addition to pretty much any online casino.

But of course there also have to be downsides, since no online casino is perfect. And the most annoying downside to the Casinova Casino is its withdrawal limits. Having a maximum of 1 daily withdrawal request and a total of 3 requests at the same time is already a big drawback. But with withdrawal limits so low as in this case, it kind of takes the fun away.

Other than this concern though, the Casinova Casino is a great environment to spend time at. If these downsides do not concern you, we are certain that you will have a wonderful time at the Casinova Casino, with all of its features and online casino games to enjoy.