BingoBonga Casino Review

What do you think about beavers? Well, we like them, they are kinda cute. And we sure hope that you like beavers too, because a beaver is the mascot of the BingoBonga Casino. This online casino is on the market since the year 2022 and is operated by N1 Interactive Ltd. It is licensed under the Malta Gaming Authority (MGA). The BingoBonga Casino features interesting things like a great game selection, house-own jackpots and a big cashback promotion.

In this online casino review we will take a closer look at the BingoBonga Casino and its features. We will explain everything in detail and try to help you decide if the online casino is for you or not.

BingoBonga Casino: How trustworthy is it?

We can without any doubts say that we consider the BingoBonga Casino a very trustworthy online casino to play at. Now you might wonder how we come to this conclusion, and we are happy to explain. The BingoBonga Casino is running under the MGA license, which is considered to be pretty much the most trustworthy online casino license out there. In our own tests we have never run into any problems with withdrawals or something similar, even after longer tests. This is one of the biggest criteria for players, rightfully so. As long as you do not breach any terms, you will definitely receive your money.

BingoBonga Casino: Registration

Unless you create a user account, you won’t be able to play at the BingoBonga Casino. Luckily this process is rather easy and done in just one or two minutes. In order to start the registration process you can either hit the yellow Sign Up button at the top of the side bar in the upper left corner, or you can use the form in the upper right corner, which is basically the same. In the first step you will need to enter your desired log-in credentials and your preferred currency. You will also need to check the second box beneath in order to continue.

In the following step you are required to enter your date of birth, phone number as well as your first and last name. Be sure that in the following steps you will enter every details truthful and correct, as there will be problems otherwise later on. Once you have put everything in you can head to the final step. In the third step you must put in more personal details like your city and your address. If you have filled in every blank you can click the Sign Up button and are done with the account creation. Now you will be able to deposit and play your favourite online slot games at the BingoBonga Casino.

BingoBonga Casino: Customer Support and Service

If you have noticed something is wrong, for example you have made a mistake at the registration process or for some reason a game round can be finished, you will be able to contact the customer support team of the BingoBonga Casino. The online casino features a pretty competent support team which will be able to help you with pretty much everything. To get into contact with them you will have 2 different options.

Live Chat

The first option is the Live Chat. This option can be accessed around the clock to everyone. To access the live chat, you will need to click the Live Chat button in the side bar. Once you’ve done that, a window will open on the other side of the screen, which requires you to put in your name and email address. After you’ve done that, click on Start Chat and you will be connected to a bot, which will guide you through a menu and help you as best as it can. You can also skip the entire bot by just typing in a message and sending it. If you do that, you will be connected to a support agent pretty much instantly.

Be aware though that the Live Chat usually uses English language, so either be prepared to talk English or ask the support agent if they could translate their answers to your language. The Live Chat will be by far the fastest option, in which you can expect an answer within a couple of minutes.

There is a major problem with the live chat though. Once you have opened it and close or minimize the window, you won’t be able to open it up again. This option will only be available again once you reload the side. This is not something that will heavily impact our rating and conclusion, but it is a bit awkward.

E-Mail Support

There is a second option, which will be much slower, obviously. This option is the email support. To contact them, either use their support email support@bingobonga.com or fill out the form on the website which can be found by clicking on the Support link at the bottom of the website. Although the email support is much slower than the Live Chat, it can be more helpful on certain situations, so it’s up to you to decide which of these methods you want to use. Email support will usually take around 24 hours to answer, but can help with more severe issues.

BingoBonga Casino: Feature Overview

One thing we can tell you upfront before we go into detail is that the BingoBonga Casino has some very interesting features to offer for every player. Let’s take a closer look at these features.

Design

The BingoBonga Casino comes with a very interesting design. You will see a website with a mostly purple background with a few hints of yellow to it. The overall design choice of how things are placed however is very interesting. You can clearly see that the BingoBonga Casino is trying to go with a modern touch, as it should be of course. Everything feels like its in place where it should be, kind of like someone was playing Tetris with different elements on this website. We really like this approach though.

Navigation

If you want to find your way around the BingoBonga Casino you will not get around the side bar. Through this side bar you will be able to access the most important features of the website, like the game lobby, tournaments, your VIP status, your profile and much more. It is also the only way to open the live chat, so if you plan on using it in the future, you won’t get around it. In the game lobby itself you will be able to look for various types of games, for example new and top games, card games, jackpots and many more categories.

VIP Program

The VIP program is an essential part of the BingoBonga Casino, as it is kind of part of their selling point, which we will cover later in the Bonus Offers and Promotions section of our online casino review. There are 5 VIP ranks in total. While climbing the VIP ranks, you will increase your daily cashback limit.

In order to rise in VIP ranks, you will need to collect Comp Points. These points are earned by simply by depositing real money. This is important to notice, as only real money will be taken to account, any bonus money will not count. When reaching certain amounts of Comp Points, you will rank up and gain an extra percentage point of cashback for your maximum daily cashback bonus.

Raffles and Tournaments

The BingoBonga Casino is hosten tournaments. If you’re looking for a bit of variety in your playing, you should check them out. The online casino hosts a lot of different tournaments every day and week, with various online software providers partnering with the online casino. Every tournament has its own prize pool and conditions, so be sure to check them regularly.

But besides the regular tournaments, the BingoBonga Casino will also host raffles. These raffles will have a prize pool of €2,000 and 5,200 free spins. And all you have to do to get yourself a ticket is deposit. The more your deposit, the more tickets you will get, obviously. There is no limit on how many tickets a player can have. Who knows, maybe you will get the winning ticket?

Progressive Jackpots

A very interesting feature, that not many online casinos have, are the progressive jackpots. Now, some might think that every online casino features progressive jackpots. And yes, this is basically true. But they do not feature in-house progressive jackpots like the BingoBonga Casino does.

The online casino will feature 3 different jackpots: Silver, Gold and Diamonds. Each of these jackpots will have a different prize range. While the Silver jackpot will be paid out between €500 and €1,000, the Gold jackpot will strike between €5,000 and €10,000. And to top if all off, the Diamond jackpot will hit between €12,000 and €15,000. Every of these jackpots will also require a minimum bet size to get. For Silver you need to bet at least €0.50, for Gold at least €5 and for Diamond at least €10.

All games under the Jackpots category will participate. You can also recognize participating games by a little diamond symbol on their thumbnail. If you win a jackpot, the winnings will be withdrawable instantly and do not require any wagering.

Collections

Collections are a feature we very like. In the side bar you will notice a button called Collections. If you click on this, the BinogBonga Casino will show you countless collections of online slot games. These collections are mostly named after a theme. All slots that can be counted to this theme will be right there. So for example, let’s say you want to play slot games with colossal symbols. Then all you have to do is go to the Colossal Symbol Collection and you will find every game that includes colossal symbols. This is a very great feature for people who like to play certain genres of games.

BingoBonga Casino: Deposit, Withdrawal, Verification

The BingoBonga Casino will offer you numerous ways to make a deposit. But how do you actually make a deposit? Nothing easier than that, to do so you will need to click on the yellow Deposit button at the top of the side bar. Once you have done that, a window will open in which you will be able to see all of the available deposit methods for you.

To summarize all of them, you will be able to deposit with Bank Transfer, ecoPayz, eps by Skrill, flexepin, giropay, iDebit, Interac, Jeton, Visa, Mastercard, Mifinity, Neosurf, Skrill, Neteller, Payafecard, Rapid Transfer, Siru Mobile, Trustly and Volt Bank Direct. So as you can see, you will have quite the choice when it comes to deposit methods. The only negative thing we can see here is that not all payment methods are available in every country, so you will need to see for yourself which methods are available.

Verification

In order to request a withdrawal you will first need to go through the verification process. This process is mandatory, as otherwise every withdrawal request is bound to be rejected. So, how do you know which documents you will need to provide? That’s easy, just click on your name on the upper half of the side bar and select My Account in the drop-down menu. On the following page, head to Profile and select the Verification tab. Here you will see that the verification will be managed through a third-party service called HooYu. With this software your verification will be done in pretty much no time.

Once you have gone through the whole process with the HooYu software, your account will be verified within a couple of minutes. The software will guide you through all of the steps and which documents are required.

Withdrawals

Once the verification is done you will be able to request a withdrawal. Getting there is basically as easy, or complicated as some would say, as with the verification. Click on your name in the side bar once again and head to Balance this time. On this page, select the Withdrawal tab. In this tab you will be able to see all of the available payment methods.

But remember, just like with pretty much every other online casino, you are required to withdraw using the same method you have used when making your deposit. So once you have chosen your withdrawal method and filled in everything mandatory, with the Withdraw button beneath and wait for your withdrawal to be processed. This should usually happen within 24 hours, often it will be much faster though. This of course depends on numerous factors like the amount you are withdrawing for example.

The BingoBonga Casino will unfortunately be featuring withdrawal limits, which will limit the amount of money you will be able to withdraw daily, weekly and monthly. So you can probably see why we’re not the biggest fan of this. But in the case of the BingoBonga Casino, these limits are actually not that bad. You will be able to withdraw €5,000 per day; €10,000 per week and €30,000 per month. These are actually pretty descent limits and something players can work with.

BingoBonga Casino: Live Casino and Slot Games Selection

The BingoBonga Casino offers quite the nice selection games. These games come from many different online software providers, including Netent, Pragmatic Play, Big Time Gaming, Play’n Go, Hacksaw Gaming, Push Gaming and many more. The BingoBonga Casino is hosting over 70 online slot providers, but not only well-known ones. There can always be a little hidden gem amongst those top-notch providers.

Of course you will not only be able to play online slot games at the BingoBonga Casino. The online casino also offers some nice variations of live casino games. This includes a lot of different table games like Roulette, Blackjack, Baccarat, to name just a few. All of these games can be players with a real dealer.

And besides the classic table games, the BingoBonga Casino also features live game shows, which we highly recommend to check out. These live game shows are always good for exciting and thrilling betting rounds. Amongst them are games in the form of Crazy Time, Monopoly Live, Funky Time, Deal or No Deal, Boom City and much more. Live Casino will be provided by 6 different live casino providers, including Pragmatic Play Live, Evolution and Playtech.

BingoBonga Casino: Bonus Offers and Promotions

Another criteria for players before they choose and online casino to play at are the bonuses and promotions this online casino has to offer. Let’s take a look at what the BingoBonga Casino can offer players. Spoiler alert: It’s not much, but what it has is interesting.

Daily Cashback

The one and only real promotion the BingoBonga Casino has is a Cashback promotion. But it’s not your usual cashback promotion. This cashback will come daily. Every single day you can get up to 20% Cashback on your net losses of the previous day. How much cashback you can actually earn depends on how much you have deposited. For a deposit of €50 to €999 you will get 10% Cashback, which is the minimum. This can go up to 15% for a deposit of €5,000 or more. But it doesn’t stop there. Depending on your VIP level, your maximum cashback will increase up to 20% on the highest VIP level. And the amount you will need to deposit stays the same.

Wagering Requirements

All cashback bonuses are subject to a wagering requirement of 3 times the bonus amount. The maximum bet during wagering must not exceed €5 (or equivalent). This does include double-up games like card games after a win. Breaking this rule will result in your winnings being confiscated. Bonuses will have a time limit of 7 days. If the bonus is not wagered within these 7 days, your bonus money will get voided. All bonuses are subject to a max cashout rule of €10,000. This means that, no matter what, you cannot convert more than €10,000 from bonus money to real money.

We advice you to  check the bonus terms yourself before making a deposit. These are often subject to change and we cannot keep them up-to-date at all times.

BingoBonga Casino: Conclusion

The BingoBonga Casino left us with mixed feelings. There are things we really liked about this online casino, but there also some things that left us with a few questions because we couldn’t quite get our head around it. Let’s begin with the good things though. The design of the website is something almost artistic. We loved that everything sticked into place. Players will not need to look around for long because you will pretty much find everything straight up on the website. Pair this with a great navigationg through the online casino and you will have a blast without wasting time looking for things.

Another great addition we really like are the Collections. If you ever feel like you want to play online slot games that have a certain bonus feature or are designed around a specific theme, this is the place to look at. Collections let you explore many online slot games you might not have known beforehand. And who knows, maybe you will find your next favourite game through them?

Now we will get to things we don’t quite understand. And this includes the VIP system. We get the idea that through the VIP system you are supposed to increase your daily cashback. But that’s pretty much it. There is nothing more to it. So if you’re not a player who is willing to max out their daily cashback, you will pretty much get “nothing” in return. Quotation marks needed because you will of course still be able to profit from the daily cashback like everyone else. But it is a bit of a shame that lower deposit players are more or less left out.

With that being said, the BingoBonga Casino is definitely not a bad casino, not at all. It just prefers players that tend to make bigger or more deposits. If that’s you, then you will probably have a great time at the BingoBonga Casino. If not, you can still profit from the daily cashback as well as fast withdrawals, a great customer support, tons of games to enjoy and lovely tournaments.