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In this Review we tested & rated Platin Casino. Platin Casino has been around for quite a long time now, to be more precise since 2013. Ever since then Platin Casino has become a benchmark for quality. Platin Casino is operated by Red Rhino Ltd. and is licensed under the MGA license.
In this online casino review we will share our opinion about Platin Casino. We will try to show you why it has been such a benchmark for many online casinos.
Platin Casino: How trustworthy is it?
We can without a doubt say that Platin Casino is very trustworthy. It is running under the MGA license which is one of the most trustworthy licenses online casinos can get. We tested Platin Casino for a long time and never had any problems with withdrawals or something similar. This is one of the biggest criteria for players and we’re always eager to only bring serious online casino offers to players.
Platin Casino: Registration
Registration at Platin Casino is simple and easy done. First you have to hit the „Sign Up“ button in the upper right corner of the website. In the following pop-up window you are required to put in your log-in credentials such as e-mail and password. Don’t forget to check the lower box to confirm that you’re old enough and accept the Terms and Conditions. You can also check the upper box if you’re interested in receiving promotional e-mails. No worries, you can always opt-in and -out later.
Next up you will have to confirm your e-mail address. Check your spam folder if it doesn’t show right away. Once that’s done, you will need to put in your personal informations such as date of birth, place of residence and zip-code. Be sure you enter them correctly as you will need them later on. If you put in everything you’re good to go and ready to play at Platin Casino.
Platin Casino: Customer Service and Support
Platin Casino Customer Support is very friendly and helpful. To reach them you have several options available.
First option would be the Live Chat. It is available every day from 8:00 AM to midnight. You can find the Live Chat in the bottom right corner of the website or by clicking „Support“ under the „Help & Contact“ section on the lower half of the website. Click on the „Chat“ button and a window will pop up asking you to put in your name and e-mail as well as the department your issue is related to. Here you can choose General, Verification or Transactions. You can immediately describe your issue and an agent will be there shortly to help you.
While the Live Chat covers most of the clock for many players, some players like to play at night. And if they run into a problem, they can’t rely on Live Chat for the time being. In this case, or if Live Chat can’t help with your issue, you can use the e-mail support. This method will of course take longer than the Live Chat, but is even more efficient when it comes to solving problems.
You can reach the e-mail support at firstname.lastname@example.org. They will try to answer as quickly as possible, it usually takes 12 to 24 hours though. But be assured that Platin Casino Support will try their utmost best to help you.
Platin Casino: Feature Overview
Platin Casino has a lot to offer for new and persisting players. First up let’s talk about the design choice. And to be honest, there isn’t much to say about this. The design is helt very simple with a dark-blue background and a top bar where you will find anything you need.
Opening up the menu on the top left corner will show your VIP status and Platincoins, which we will cover in a bit in this online casino review. On the top right corner you will find your personal informations such as your profile, transactions and game rounds.
Platin Casino offers a more unique VIP system. There are 5 levels and each have their own advantages. Bronze and Silver will grant you free spins in famous online slot „Book of Dead“. The most interesting levels are Gold and Platin where you will get withdrawal prioritization as well as 20 free spins in „Book of Dead“ per active week if you’re Gold.
For Platin members a 10% weekly cashback is waiting with x1 wager requirement. Last but definitely not least there is the Black VIP level which is only ever awarded via personal invitation. So we can’t tell you what the requirements for this level are.
While playing at Platin Casino you will collect Platincoins. These coins can be exchanged in the so-called „Rewards Carnival“. Exchange your coins for free spins as well as deposit bonusses. Be aware though that Coins decay over time, depending on your PlatinClub VIP status.
Platin Casino: Deposit and Withdrawal
Depositing at Platin Casino is very simple and lots of methods are available. To deposit, either click the „+“ symbol on your current balance or click the button in the upper right corner and select „Deposit“. Now you have to choose your preferred method of depositing. You can choose between Klarna, Bank Transfer, paysafecard, MuchBetter, Skrill, Neteller, ApplePay, Mastercard, ecoPayz, giropay or CashtoCode. You can indeed also choose PayPal, but upon clicking on it you will just be redirected to another payment method.
Withdrawals are just as simple. You can do the same as you did before, click on your active balance or your personal informations and select „Withdrawal“. Keep in mind that you can only withdraw on the same method you deposited with. Otherwise your withdrawal will not be processed.
Before any withdrawal can be processed though, you will need to verify your account. You will be asked to provide documents proving your age, place of residence as well as in some cases your casino payment provider. Usually both verification and withdrawals need around 24 hours to be processed, in some cases in can take a bit longer, but those cases are rather rare.
Platin Casino: Online Slot Games Selection
Platin Casino offers a fine selection of online slot games from well-known providers. These online slot providers include Play’n Go, Pragmatic Play, Gamomat, Big Time Gaming, Netent, Push Gaming and many many more. All in all you have over 45 online slot providers to choose from with each of them bringing a great ensemble of online slot games with them. You can choose from over a thousand online slot games to play and we are more than confident that you will find the right games to play and have fun with.
Unfortunately Platin Casino does not have Live Casino offerings anymore. These got removed a while ago for reasons unknown to anyone but Platin Casino themselves. But we hope it will return some day.
Platin Casino: Bonus Offerings and Promotions
Platin Casino offers a nice welcome package for all new players. First of all you will get 20 free spins in famous online slot „Book of Dead“ for free just for signing up. If you then decide you want to play with a bonus, Platin Casino has you covered. For your first deposit you can get a 100% Casino Bonus up to 200€ (or equivalent). On top you will get another 30 free spins after your deposit, as well as 10 free spins a day for one whole week. If that’s not enough for you, no worries, Platin Casino also offers another 100% Casino Bonus on your second deposit of up to 50€.
Platin Casino occasionally offers free spins or reload bonusses of 100% or more (or less sometimes). Be sure to opt-in to e-mail notifications or check your inventory on the website. Every notification is marked with a red circle and a number around your VIP status, you can’t miss it.
Platin Casino: Our Conclusion
Let’s conclude our online casino review of Platin Casino. We can’t say much negative things about Platin Casino because it has been consistent for such a long time. Withdrawals are processed rather quickly, just like verification is done. Of course the bonus Platin Casino is offering might not be the biggest, but it surely allows for longer play time. And like we mentioned earlier, Platin Casino sends out reload bonusses regularly, so they should have you covered. The plain design of Platin Casino is something we really like to see, as well as the easy navigation around the site.
The only real negative thing we have to mention is the absence of Live Casino games. It really is a pity that Platin Casino removed it. But to be fair, Platin Casino shines with their collection of online slot games, so if you’re a player that doesn’t enjoy Live Casino games as much, you will be just fine at Platin Casino.
This concludes our online casino review. We are happy with what Platin Casino has to offer and we hope so are you. Hopefully we left no question unanswered and as always gave a detailed description of our view.