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The Hellspin Casino is one of the more younger online casinos on the market. It was founded by the TechOptions Group B.V. in the year 2022 and is operating under the Curacao eGaming License. Hellspin Casino has exciting features and promotions in store for every player, including a spooky halloween-y design, an interesting VIP system and a nice welcome package.
In this online casino review we will examining these features at the Hellspin Casino, give an overview over everything the young and coming online casino has to offer and share our thoughts views.
Hellspin Casino: Is it trustworthy?
As always we will be answering one of the most important questions at the start. And to make it short: yes, we consider Hellspin Casino a trustworthy and serious environment. Hellspin Casino is operated by TechOptions Group B.V. and is managed by the same company that also manages casinos in the likes of 20bet, National Casino or Vave Casino (we’ve already taken a loot at those, you can read our reviews here). This fact alone already makes the Hellspin Casino a trustworthy environment in our eyes. Of course we also put Hellspin Casino through their paces ourselves. We always received our withdrawed money, even larger withdrawals were processed quickly and without any problems. We have absolutely no doubt that everyone will receive their money in a relatively short amount of time, as long as no terms have been breached that is.
Hellspin Casino: Registration
Only a few easy steps are required to create a user account at Hellspin Casino, which is required to play. First, hit the yellow „Sign Up“ button in the upper right corner of the website. A window will pop up with the first step that requires you to enter your desired log-in credentials, namely email and password. You can also check the box beneath if you want to receive future promotions via email or SMS, but this is not required. You can always opt in and out of this later on.
Next step will require you to put in your account information like your country, your preferred currency and your phone number. One last step here, enter your personal details such as name, gender and date of birth. Once you’re done with that, you will have to put in your last personal details like place of residence, adress and zip-code and then you’re all set to deposit and play at Hellspin Casino.
Be sure your declarations are right and honest. You will need them later on in the verification process, otherwise you will not receive any withdrawal made.
Hellspin Casino: Customer Service and Support
Hellspin Casino offers a very friendly and competent support team who are eager to help you with anything you need. To contact the customer support you have 2 options available.
The first option is the Live Chat. This method is available 24/7 to you. To reach it, all you have to do is click the little speech bubble on the lower right corner of the website. A window will pop up, asking you to put in your name and e-mail adress. The Live Chat is available in 6 different languages and you can also see if there are agents available for certain languages. While some languages like Italian might not be online around the clock, English agents are available 24/7 in case you really need urgent help. Waiting times are usually not that long, but of course this varies depending on time of day and some few other factors.
Hellspin Casino also offers direct e-mail contact. In the case Live Chat can’t help with your problem or you just don’t want to use the Live Chat, you can use their email adress. Just scroll to the bottom of your screen and look for the „Contact Us“ button on the bottom of the website. Unfortunately there is no contact form, so you will have to use your email program of your choice. Hellspin Casino customer support will get back to you within 24 hours and try to solve your problem as best as they can. Use the email firstname.lastname@example.org or send out complaints and criticism to email@example.com. We are sure that there is nothing the customer support can’t help you with.
Hellspin Casino: Feature Overview
As we mentioned earlier, Hellspin Casino comes with a great design choice. Perfectly fitting the name, you will be greeted with a dark and spooky design. If you’re a fan of halloween, you can have it here every single day.
The top and side bar allow for quick navigation through the online casino. No matter if it is slot games, Live Casino games, current promotions and tournaments or something else, one click is all it takes to get you there. If you need a more precise filter for your games, Hellspin offers a great and easy-to-understand filtering method. Just click on the Games tab and search for your favorite games and providers. You can also sort by new games or games with Bonus Buy option.
To access your personal information, just click on your profile picture with your name on the upper right corner and select „Personal details“ in the drop down menu. Not only can you view your personal information there, you can also set preferences, deposit, withdraw, view your bonuses and do much more. So give it a look yourself and explore a bit.
The Hall of Fame will show you the luckiest persons. Hellspin highlights all of their top winners of the day, week or even of all time in there. You can even go back in time and see every single day’s leader of the Hall of Fame. Who knows, maybe you will get your own spot some day too?
Hellspin Casino features its own VIP program. When playing slot games you will earn so-called Comp Points, CP in short, for every 2€ (or equivalent) you wager in slot games. The further you progress in VIP levels, the more things you can unlock like bonus money, free spins and extra CPs. But CPs do not only count towards your VIP level, they are also saved in your account as Hell Points, HP in short. Whenever you want, you can exchange these HPs to bonus money with a wager requirement of 1 time the balance. The exchange rate for this is: 350 HP = 1€ or equivalent. The VIP system has a cycle of 15 days, after which you are credited HPs equal to your earned CPs during that cycle.
Hellspin Casino: Deposit and Withdrawal
Depositing at Hellspin Casino is quick and easy. Just click the green „Deposit“ button in the upper right corner of the website and you’ll be taken to the deposit methods. There are a lot of different methods you can choose from. Hellspin Casino features Bank Transfer via Noda, Volt or TOKEN, VISA, Mastercard, Revolut and Apple Pay, as well as e-wallets like eZeeWallet, PayDo, Astropay, Jeton, Sticpay and Perfect Money. You can also deposit via Vouchers such as Flexepin and Neosurf. Last but not least, Hellspin Casino offers a wide range of crypto currencies to deposit with, including Bitcoin, Bitcoin Cash, Cardano, Dogecoin, Litecoin, XRP, Tether, Tron, USD Coin, Chain Link, Ethereum, Dash, Stellar, Shibainu, and Zcash. As you can see, you have a great choice of methods at Hellspin Casino.
So how do you request a withdrawal? To access your withdrawals, click on your profile picture in the top right corner and choose „Withdrawal“ in the drop down menu. As per usual you can only withdraw on the method you deposited with, keep that in mind. Withdrawals are done fairly quick at Hellspin Casino, our tests showed that withdrawals usually take less than 24 hours to be processed and in some cases even much quicker, depending on the day of week. For those of you interested, Hellspin Casino has daily, weekly and monthly withdrawal limits, set at 4.000€ per day, 16.000€ per week and 50.000€ per month (or equivalent) respectively. These limits are far away from being bad.
The first time you request a withdrawal you will be asked to provide documents that prove your identity. This process was also done pretty quick in around 24 hours once we provided all documents necessary. In terms of withdrawal and verification speed, we are very satisfied with Hellspin Casino.
Hellspin Casino: Online Slot Games and Live Casino
The selection of online slot games and Live Casino games at Hellspin Casino is great. You can choose from over 60 different online slot game providers. These include renown providers like Hacksaw Gaming, Microgaming, Play’n Go, iSoftBet, NoLimit City and much more. You will also find smaller and unknown providers that are always good for a little hidden gem. And Hellspin Casino is always happy to introduce more online slot providers to their repertoire.
The Live Casino section at Hellspin Casino also has lots in store for everyone. Over 10 different Live Casino providers can be found with the likes of Pragmatic Play Live and Evolution Gaming. You can choose from many different Live Casino table games like Roulette, Blackjack, Baccarat or Casino Hold’em, or choose between Live Casino game shows, for example Crazy Time, Dream Catcher, Monopoly Live, Deal or no Deal and Gonzo’s Treasure Hunt. The amount of games found at Hellspin Casino is very big plus for them and they all allow for exicitng and thrilling betting rounds.
Hellspin Casino: Bonus Offers and Promotions
The Hellspin Casino offers some interesting and exciting bonuses for every type of player. Let’s begin with the welcome package. On your first deposit you will get a 100% Casino Bonus up to 100€ (or equivalent) as well as 100 free spins for Pragmatic Play’s „Wild Walker“. You will get credited 50 free spins immediately and the other 50 free spins after 24 hours. To get this bonus, just choose it when making your first deposit. If you’re not down with that, Hellspin Casino also offers a second deposit bonus. Claim a 50% Casino Bonus up to 300€ (or equivalent) on your second deposit with 50 free spins in the Pragmatic Play slot „Hot to Burn Hold and Spin“. These free spins will be credited immediately.
Hellspin Casino not only offers the welcome casino bonus, but also a reload bonus every wednesdays. Just log-in on a wednesday, deposit at least 20€ and get a 50% Casino Bonus up to 200€ and 100 free spins in Pragmatic Play’s „Voodoo Magic“. Just like in the welcome bonus, 50 free spins are credited immediately and the rest after 24 hours.
The Hellspin Casino also hosts tournaments. One of these is the daily slot race. Every 24 hours a prize pool of 2023€ and 2023 free spins is issued to the best 100 players of the day. For every 1€ bet placed in slot games you will earn 1 leadboard point. Climb your way up the ladder and win up to 400€ if you manage to reach the top at the end of the day.
Hellspin Casino: Our Conclusion
Hellspin Casino is a fine addition to the casinos operated by the TechOptions Group B.V. and definitely has a right to exist. We were pleasantly surprised by the easy navigation through a nice looking casino with an excellent design that perfectly fits its name.
The verification and withdrawal speed of Hellspin Casino is superb. Most of the time everything will be done within 24 hours, most of the time withdrawals are processed even faster. Only on weekends it can happen that withdrawals might take a bit longer, but we think that is understandable.
Hellspin Casino has a really fine selection of games. We would love to see even more providers added to their repertoire. But even with over 60 providers, Hellspin Casino already offers nearly a thousand different games to play. And considering that Hellspin Casino is still a pretty young online casino, we have no doubts that the amount of games will keep rising.
Let us conclude our online casino review with saying that Hellspin Casino is a great choice. The biggest criteria for players are fulfilled and we had lots of fun testing it for you. We hope we answered all of your questions and we’re sure that you will share our view if you try it out yourself.